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Programs who can't be delete


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#1 Monike51

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Posted 17 June 2011 - 05:47 PM

Hi guys,

I've a computer with 2 programs which I tried to delete and I can't. One is "Rightdown Software Toolbar", who appears in ADD OR REMOVE PROGRAMS, but when I clicked to remove it, the screen flashes for a second and nothing else happened. I looked for it in the programs' list and even I search for it but the result was none, so I may not shredder it either.

The other one is "Xerox (nwwia)", which gave me a message of "Access Denied" when I tried to uninstall and shreds it.

Some one can help me to find a solution for this issue?

Ah, another thing! How may I get blocked the message about "You must have administrator privileges to..." I am administrator in my account and I can not see the administrator account to log on. When I try to create an account with "Administrator" name, the system doesn't allow it.

Bunch of thanks in advance,

Monike

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#2 cryptodan

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Posted 17 June 2011 - 05:56 PM

Here is how to use Revo Uninstaller:

1) First we download it from here: Revo Uninstaller Free Version. You can skip this Step if you already have it installed. However, you may need to update it. If you have it installed already, and you need to update it go ahead and open it up and click the AutoUpdate Icon next to Help.

2) Select the Program to remove from the list of programs:

Posted Image



3) After selecting the program you want to remove, and confirming you want to uninstall the program, then you will want to select the Advanced Option:

Posted Image


4) Select the Advanced mode, and this will start the Uninstaller Window for the application you picked.

5) Follow the Prompts during the Uninstallation of the application. Once it closes you will be at this window:

Posted Image


6) Once the window is done scanning for files and other things that did not get removed is presented, you will be presented with this window:

Posted Image

.

You will only want to select the bolded items and click on delete. Once done click next.

If it asks you to delete other things and files then do so. But pay attention to the warnings.




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