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5 blue screens in one night


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#1 pivotraze

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Posted 17 June 2011 - 05:21 PM

I just got 5 BSOD in one night. 3 before a restore, and two just recently.

The latest said "BAD_POOL_HEADER" and then shut down.

What can I do to fix it? I'm running chkdsk now and then sfc /scannow
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, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

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#2 Allan

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Posted 17 June 2011 - 05:22 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply


What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#3 pivotraze

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Posted 17 June 2011 - 05:25 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply


What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?



==================================================
Dump File : 061711-24570-01.dmp
Crash Time : 6/17/2011 4:15:38 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0xb4927000
Parameter 3 : 0xb4927900
Parameter 4 : 0x0b200600
Caused By Driver : avipbb.sys
Caused By Address : avipbb.sys+2008c
File Description : Avira Driver for Security Enhancement
Product Name : AntiVir Desktop
Company : Avira GmbH
File Version : 10.00.32.03
Processor : 32-bit
Crash Address : ntkrnlpa.exe+120c6b
Stack Address 1 : avipbb.sys+5c8d
Stack Address 2 : avipbb.sys+2916
Stack Address 3 : ntkrnlpa.exe+267774
Computer Name :
Full Path : C:\Windows\Minidump\061711-24570-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,328
==================================================

No, it ran fine until last night. I have Avira AntiVirus Premium
Proud user of Windows 7 Ultimate


Developer of: Seafire Suite
Developer of: Pivot: Revolution

System Specs: 4GB Ram, Intel i3-2350M,

MaxxAudio® LE

, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

#4 Allan

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Posted 17 June 2011 - 05:27 PM

Well, your system is having a problem with Avira. I suggest you uninstall it and replace it with a different AV.

#5 pivotraze

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Posted 17 June 2011 - 05:27 PM

It worked fine with the free one o.O Now that I got premium, it's crashed FIVE times? What does premium add that could do that?
Proud user of Windows 7 Ultimate


Developer of: Seafire Suite
Developer of: Pivot: Revolution

System Specs: 4GB Ram, Intel i3-2350M,

MaxxAudio® LE

, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

#6 Allan

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Posted 17 June 2011 - 05:32 PM

I have no idea, but that's what's causing the problem.

#7 pivotraze

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Posted 17 June 2011 - 05:35 PM

I am contacting Avira about it now :P
Proud user of Windows 7 Ultimate


Developer of: Seafire Suite
Developer of: Pivot: Revolution

System Specs: 4GB Ram, Intel i3-2350M,

MaxxAudio® LE

, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

#8 Allan

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Posted 17 June 2011 - 05:36 PM

Good idea. Let us know what happens please.

#9 pivotraze

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Posted 17 June 2011 - 05:52 PM

I will for sure. Earlier topics show it happens often on Win7 32-bit.
Proud user of Windows 7 Ultimate


Developer of: Seafire Suite
Developer of: Pivot: Revolution

System Specs: 4GB Ram, Intel i3-2350M,

MaxxAudio® LE

, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

#10 pivotraze

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Posted 17 June 2011 - 07:21 PM

They gave me a modified version of avipbb.sys after running a tool called "Avira Support Collector" and they said it's personal, for my machine, and can not be handed out. It seems to run fine now. I'll let you know if any more problems occur though :P
Proud user of Windows 7 Ultimate


Developer of: Seafire Suite
Developer of: Pivot: Revolution

System Specs: 4GB Ram, Intel i3-2350M,

MaxxAudio® LE

, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

#11 Allan

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Posted 18 June 2011 - 05:43 AM

Good deal. Thanks for the follow up.

#12 Layback Bear

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Posted 18 June 2011 - 08:06 AM

Maybe Avira anti virus would be a better product if they let the little secret out.
and they said it's personal, for my machine, and can not be handed out
I have never heard of such a thing.
I recommend complying with Allan's # 4 post.

#13 Allan

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Posted 18 June 2011 - 01:00 PM

I recommend complying with Allan's # 4 post.

I don't. If everything is okay now you're fine.

#14 pivotraze

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Posted 14 May 2012 - 08:03 PM

Maybe Avira anti virus would be a better product if they let the little secret out.
and they said it's personal, for my machine, and can not be handed out
I have never heard of such a thing.
I recommend complying with Allan's # 4 post.


Well, because everybody's computer is set up differently, they have to (for some odd reason) edit something in the file that is unique to my system? Idk lol
Proud user of Windows 7 Ultimate


Developer of: Seafire Suite
Developer of: Pivot: Revolution

System Specs: 4GB Ram, Intel i3-2350M,

MaxxAudio® LE

, 1600x900 17.3" HD+ TruBrite LED Screen , and Intel HD 3000 Graphics.

#15 Layback Bear

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Posted 18 June 2012 - 08:33 AM

When you change something on your system you could be back a square one. Just a thought.




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