Posted 17 June 2011 - 05:04 PM
Hi, my mom recently told me her computer was having some problems, I don't know what is wrong with it. I can't even get past the boot screen, it goes to the startup repair, and tells me that the problem cannot be fixed automatically. So I tried a factory image restore, and it won't even do that! I booted the vista installation disk and tried reinstalling windows, and it tells me theres a registry issue. I don't know what else to try, and I can't run any scans because I can't get to the desktop... any ideas?
PS I may not be able to respond within a normal time range, I'm never home or have time to get on the computer.