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Google Redirect/Hotmail Issues


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12 replies to this topic

#1 kprime

kprime

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  • 8 posts
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  • Local time:04:40 PM

Posted 17 June 2011 - 05:03 PM

Hi,

I recently had the Google Redirect virus. I tried a few suggestions on my own that I found on various forums including running MBAM, Hitman Pro 3.5, TDSSKiller, and GooredFix. I don't think Google redirect is a problem anymore (I'm not 100% sure), but I performed additional scans with MBAM, Hitman Pro 3.5, and Avira AntiVir. Hitman Pro 3.5 detected MBR Trojan, and Avira AntiVir detected TR/Kazy. I'm also having problems accessing my Hotmail, I can't seem to open any emails or folders, but I don't know if these issues are related.

I ran DDS, and will attach the log as the Guide suggested. I attempted to run Gmer, however I got a BSOD 5 hours into the scan, and now my computer feels a bit sluggish after rebooting :blink: .

I initially posted on a different forum when I first became aware of the Google Redirect problem (about 3 days ago). I didn't receive any help there, but unfortunately I don't know how to close that topic other than not replying to it. I only intend to follow instructions given on this forum to avoid conflicting advice like the Guide says. I hope that's okay.

Could someone provide me with some guidance on how I can make sure my system is clean? Thank you for any help.

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Run by Owner at 10:24:37 on 2011-06-17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2112 [GMT -4:00]
.
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AIM\aim.exe
C:\program files\steam\steam.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\DRIVERS\o2flash.exe
C:\Program Files\DellTPad\HidFind.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
svchost.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users.windows\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [DellAutomatedPCTuneUp] "c:\program files\dellautomatedpctuneup\PTAgnt.exe" /startup
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
uRun: [Steam] "c:\program files\steam\steam.exe" -silent
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Advanced SystemCare 4] c:\program files\iobit\advanced systemcare 4\ASCTray.exe
uRun: [i8kfangui] c:\program files\i8kfangui\I8kfanGUI.exe /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [amd_dc_opt] c:\program files\amd\dual-core optimizer\amd_dc_opt.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
dRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
uPolicies-explorer: NoInstrumentation = 1 (0x1)
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8C279F4E-917E-4CD2-8DF0-D9C73C0CE763} - hxxp://zone.msn.com/bingame/zpagames/zpa_wof.cab55579.cab
DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} - hxxp://zone.msn.com/bingame/zpagames/zpa_txhe.cab79352.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D89D97A9-12C5-45E3-9353-3540761FE15C} - hxxp://channel.dontblynk.com/Launcher/SealWebLaunch.CAB
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.4.21.0.cab
TCP: DhcpNameServer = 68.237.161.12 71.243.0.12
TCP: Interfaces\{53CD3C9D-678A-4CF2-9E8F-131F6616A441} : DhcpNameServer = 68.237.161.12 71.243.0.12
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\fvnqaoka.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=BABTDF&PC=BBLN&q=
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=BABTDF&PC=BBLN&q=
FF - component: c:\documents and settings\all users.windows\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\all users.windows\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\owner\application data\mozilla\firefox\profiles\fvnqaoka.default\extensions\battlefieldheroespatcher@ea.com\plugins\npBFHUpdater.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Battlefield Heroes Updater: battlefieldheroespatcher@ea.com - %profile%\extensions\battlefieldheroespatcher@ea.com
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\all users.windows\application data\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
============= SERVICES / DRIVERS ===============
.
R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2011-6-5 13496]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-11-14 11608]
R1 fanio;FanIO driver;c:\windows\system32\drivers\fanio.sys [2011-5-24 14464]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AdvancedSystemCareService;Advanced SystemCare Service;c:\program files\iobit\advanced systemcare 4\ASCService.exe [2011-5-21 353168]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-11-14 136360]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-11-14 269480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-11-14 61960]
R2 IMFservice;IMF Service;c:\program files\iobit\iobit malware fighter\IMFsrv.exe [2011-6-5 821080]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2009-1-14 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2010-3-30 43608]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1cad06aea99adb2;Google Update Service (gupdate1cad06aea99adb2);c:\program files\google\update\GoogleUpdate.exe [2010-3-30 133104]
S3 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [2010-7-10 401920]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 BrlAPI;BrlAPI;c:\cygwin\bin\cygrunsrv.exe [2011-1-20 68096]
S3 cpuz132;cpuz132;\??\c:\docume~1\owner\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\owner\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
S3 EagleXNt;EagleXNt;\??\c:\windows\system32\drivers\eaglexnt.sys --> c:\windows\system32\drivers\EagleXNt.sys [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-3-30 133104]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-4 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-06-17 04:14:51 -------- d-s---w- C:\ComboFix
2011-06-16 22:44:07 -------- d-----w- c:\documents and settings\owner\application data\SUPERAntiSpyware.com
2011-06-16 22:44:07 -------- d-----w- c:\documents and settings\all users.windows\application data\SUPERAntiSpyware.com
2011-06-16 22:43:55 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-06-16 20:18:26 12872 ----a-w- c:\windows\system32\bootdelete.exe
2011-06-16 15:51:30 -------- d-----w- c:\windows\SxsCaPendDel
2011-06-16 15:20:52 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-06-15 20:16:27 -------- d-sha-r- C:\cmdcons
2011-06-15 20:11:13 98816 ----a-w- c:\windows\sed.exe
2011-06-15 20:11:13 518144 ----a-w- c:\windows\SWREG.exe
2011-06-15 20:11:13 256512 ----a-w- c:\windows\PEV.exe
2011-06-14 17:20:18 17480 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-06-14 17:20:16 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-06-14 17:19:04 -------- d-----w- c:\documents and settings\all users.windows\application data\Hitman Pro
2011-06-14 17:15:41 -------- d---a-w- C:\3590F75ABA9E485486C100C1A9D4FF06ZZ.Z.ZZZ.....ZZZ
2011-06-14 17:12:34 -------- d-----w- c:\program files\CCleaner
2011-06-14 14:18:00 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-14 04:16:35 0 ---ha-w- c:\documents and settings\owner\zcmjkmbjfd.tmp
2011-06-14 01:34:36 -------- d-----w- C:\Riot Games
2011-06-12 00:49:07 -------- d-----w- c:\documents and settings\owner\application data\Mount&Blade With Fire and Sword
2011-06-12 00:29:08 -------- d-----w- c:\program files\Mount&Blade With Fire and Sword
2011-06-07 02:18:01 139080 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2011-06-07 02:17:43 270240 ----a-w- c:\windows\system32\PnkBstrB.exe
2011-06-07 02:17:43 189248 ----a-w- c:\windows\system32\PnkBstrB.ex0
2011-06-07 02:17:41 75136 ----a-w- c:\windows\system32\PnkBstrA.exe
2011-06-05 04:55:46 29520 ----a-w- c:\windows\system32\SmartDefragBootTime.exe
2011-06-05 04:55:45 13496 ----a-w- c:\windows\system32\drivers\SmartDefragDriver.sys
2011-06-05 04:55:29 -------- d-----w- c:\documents and settings\all users.windows\application data\IObit
2011-05-24 22:31:00 14464 ----a-w- c:\windows\system32\drivers\fanio.sys
2011-05-24 22:30:58 -------- d-----w- c:\program files\I8kfanGUI
2011-05-24 21:18:25 -------- d-----w- c:\program files\SpeedFan
2011-05-21 15:33:29 -------- d-----w- c:\windows\system32\winrm
2011-05-21 15:33:29 -------- d-----w- c:\windows\system32\GroupPolicy
2011-05-21 15:33:20 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2011-05-21 14:27:10 -------- d-----w- c:\documents and settings\owner\application data\IObit
2011-05-21 14:27:06 -------- d-----w- c:\program files\IObit
.
==================== Find3M ====================
.
2011-06-07 02:25:57 270240 ----a-w- c:\windows\system32\PnkBstrB.xtr
2011-06-07 02:18:01 138056 ----a-w- c:\documents and settings\owner\application data\PnkBstrK.sys
2011-05-29 13:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 13:11:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-27 04:12:20 253192 ----a-w- c:\windows\system32\nvdrsdb0.bin
2011-05-27 04:12:20 1 ----a-w- c:\windows\system32\nvdrssel.bin
2011-05-27 04:12:19 253184 ----a-w- c:\windows\system32\nvdrsdb1.bin
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
.
============= FINISH: 10:25:30.34 ===============

Attached Files


Edited by kprime, 17 June 2011 - 05:24 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:40 PM

Posted 22 June 2011 - 08:36 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 kprime

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Posted 23 June 2011 - 06:30 PM

Hi Gringo,

Since I made this topic, I haven't had any problems with Google, but I experienced audio issues (stuttering) after running Gmer. I also ran a few more scans using TDSSKiller, Malwarevytes, and Avira. Although TDSSKiller, and Malwarevytes did not detect anything, Avira was reporting about 300 hidden objects. I decided to reformat and reinstall Windows. I'm no longer having any audio issues, and Malwarebytes and Avira do not detect anything out of the ordinary. Is it still necessary to perform the steps in your post after I have reformatted?

Thank you for your help.

Edited by kprime, 23 June 2011 - 06:31 PM.


#4 gringo_pr

gringo_pr

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Posted 23 June 2011 - 08:57 PM

if you formated the computer then all should be well


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 kprime

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Posted 23 June 2011 - 09:13 PM

Hi Gringo,

Thank you for the reply. I'd like to ask you a question. When I reformatted, there were 3 partitions, FAT, C drive, and Dell Restore. I only chose to delete the C partition. Is that okay, or should I have deleted the other partitions as well?

Thank you again.

#6 gringo_pr

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Posted 23 June 2011 - 09:27 PM

the C drive should have been fine but the dell restore needs to be left alone but the fat one do you know how big it was?


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 kprime

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Posted 23 June 2011 - 09:30 PM

Hi Gringo,

I don't remember what it was before I reformatted. Is there some way I can check that now?

#8 gringo_pr

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Posted 23 June 2011 - 09:34 PM

when you double click the MY Computer icon what do you see


I don't think it is a problem just courios


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 kprime

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Posted 23 June 2011 - 09:37 PM

Hi Gringo,

I see Shared Documents, My Documents, Local Disk (C:), and DVD-RAM drive (D:).

#10 gringo_pr

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Posted 23 June 2011 - 09:45 PM

Hello

In my opinion it is part of the recovery partition so I don't think it is a problem


I just checked on mine and it is in the fat32 format


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 kprime

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Posted 23 June 2011 - 09:49 PM

Hi Gringo,

Thank you very much for your help. I believe you answered all my concerns, so this will be my last post on this topic. Just want to say, thank you again.

#12 gringo_pr

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Posted 23 June 2011 - 09:56 PM

you arer most welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

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Posted 27 June 2011 - 08:25 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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