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help please


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#1 tb12

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Posted 17 June 2011 - 10:13 AM

Hi; I think I am infected. Getting some redirects to odd sites incuding gambling. Also, google has a stange font when I use it to search. this happened once before. Windows XP pro; SP3. Also start up getting slower every day. Ran MBam and Super anti as well as regular weekly McAfee scans. Nothing picked up. could use some assistance.

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#2 J.R. Sanford

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Posted 17 June 2011 - 10:24 AM

Hi; I think I am infected. Getting some redirects to odd sites including gambling. Also, g
Google has a stange font when I use it to search. this happened once before. Windows XP pro; SP3. Also start up getting slower every day. Ran MBam and Super anti as well as regular weekly McAfee scans. Nothing picked up. could use some assistance.


I ran ComboFix and that solved my problem.

J.R.
Cast aside your limitations;
And you shall be boundless.

#3 SweetTech

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Posted 17 June 2011 - 10:55 AM

@J.R. Sanfrod,

Please see the following thread for Instructions on posting advice in this forum.

Link: http://www.bleepingcomputer.com/forums/topic383782.html

Snippet:

Posting instructions for the use of the following by non-staff members is prohibited in this area, as well as in all other areas of the forums. This list contains tools and procedures that are forbidden, the instructions for using similar tools or procedures should not be posted here, or elsewhere on Bleeping Computer forums, without prior Staff approval.

  • ComboFix instructions or discussion.



---------------

@tb12,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please be sure to post back here with a link to your new thread in the malware forum.


Kindest Regards,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 tb12

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Posted 17 June 2011 - 12:05 PM

thanks sweet I will follow the instruction.

#5 tb12

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Posted 17 June 2011 - 10:43 PM

poated logs http://www.bleepingcomputer.com/forums/topic404548.html

#6 hamluis

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Posted 18 June 2011 - 10:44 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Now that your log is posted and you are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Louis




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