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AVG dmp causing system hang - plus other stuff :)


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3 replies to this topic

#1 Nanospeed

Nanospeed

  • Members
  • 1 posts
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  •  
  • Local time:12:04 AM

Posted 17 June 2011 - 07:25 AM

Recently I've noticed my system grind to a halt (lots of HDD access going on) and have identified AVGdmp.exe as taking up >200 MB of memory. AVG has also tried to report faults and the diagnostic program has crashed a couple of times.

Firefox itself has also crashed a few times, often during Youtube videos (sometimes to BSOD - watchdog.sys, I think), and I've disabled every add-on I can do without, but the problem persists (less frequently, admittedly).

Finally, after startup a tool-tip appears in the system tray telling me my firewall is disabled, but moments later it's back on again.

I'm hoping all these niggles can be explained in the ensuing logs:). Many thanks in advance!

M.

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Run by Mark Appleton at 13:03:41 on 2011-06-17
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1255 [GMT 1:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lkcitdl.exe
C:\WINDOWS\system32\lkads.exe
C:\WINDOWS\system32\lktsrv.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
C:\WINDOWS\system32\nisvcloc.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Virgin Media\HUB\ServicepointService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
C:\Program Files\Creative\Shared Files\CTSched.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\KeyText\KeyText.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ebay.co.uk/
uSearch Page = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
uWindow Title = Microsoft Internet Explorer provided by Wanadoo
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
uURLSearchHooks: DeviceVM Url Search Hook: {0063bf63-bfff-4b8f-9d26-4267df7f17dd} - c:\windows\system32\dvmurl.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: dsWebAllowBHO Class: {2f85d76c-0569-466f-a488-493e6bd0e955} - c:\program files\windows desktop search\dsWebAllow.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Wanadoo: {8b68564d-53fd-4293-b80c-993a9f3988ee} - blank
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SkinClock] c:\program files\clock tray skins\ClockTraySkins.exe
uRun: [CreativeTaskScheduler] "c:\program files\creative\shared files\CTSched.exe" /logon
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [CoolSwitch] c:\windows\system32\taskswitch.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [CTHelper] CTHELPER.EXE
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\markap~1\startm~1\programs\startup\keytext.lnk - c:\program files\keytext\KeyText.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: &Search - http://km.bar.need2find.com/KM/menusearch.html?p=KM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: Search with Wanadoo - c:\progra~1\wanadoo\wsbar\WSBar.dll/VSearch.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
DPF: {1ED48504-8834-11D5-AC75-0008C73FD642}
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229212864714
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1258908895390
DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - hxxp://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15117/CTPID.cab
DPF: {F773E7B2-62A9-4524-9109-87D2F0BEFAA4} - hxxp://zone.msn.com/bingame/zpagames/zpa_kqrp.cab56961.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{ED39AD67-983E-43D9-AAA1-841F66D8D4A3} : DhcpNameServer = 192.168.2.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli scecli scecli scecli scecli
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 127.255.255.255 serial.alcohol-soft.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\mark appleton\application data\mozilla\firefox\profiles\juwbafba.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - www.ebay.co.uk
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?p=
FF - component: c:\documents and settings\mark appleton\application data\mozilla\firefox\profiles\juwbafba.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\mark appleton\application data\mozilla\firefox\profiles\juwbafba.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\common files\wolfram research\browser\8.0.0.1802959\npmathplugin.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npEModelPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPLV80Win32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPLV82Win32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\virgin media\hub\nprpspa.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 297168]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-4-11 218688]
R1 LUMDriver;LUMDriver;c:\windows\system32\drivers\LUMDriver.sys [2007-4-24 16688]
R1 RapportKELL;RapportKELL;c:\program files\trusteer\rapport\bin\RapportKELL.sys [2009-8-18 58728]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2009-8-18 333928]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 cpuz135;cpuz135;c:\windows\system32\drivers\cpuz135_x32.sys [2011-3-31 22504]
R2 ES lite Service;ES lite Service for program management.;c:\program files\gigabyte\easysaver\essvr.exe [2009-8-21 68136]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2006-8-1 3712]
R2 NAUpdate;@c:\program files\nero\update\nasvc.exe,-200;c:\program files\nero\update\NASvc.exe [2010-3-25 490280]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2009-8-18 955624]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\hub\ServicepointService.exe [2010-2-27 668912]
R2 Symantec SymSnap VSS Provider;Symantec SymSnap VSS Provider;c:\windows\system32\dllhost.exe [2001-8-23 5120]
R2 thdudf;TOSHIBA UDF2.5 Reader File System Driver;c:\windows\system32\drivers\thdudf.sys [2010-1-20 66944]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
R3 COMMONFX.SYS;COMMONFX.SYS;c:\windows\system32\drivers\COMMONFX.sys [2010-3-18 99416]
R3 CTAUDFX.SYS;CTAUDFX.SYS;c:\windows\system32\drivers\CTAUDFX.sys [2010-3-18 555096]
R3 CTSBLFX.SYS;CTSBLFX.SYS;c:\windows\system32\drivers\CTSBLFX.sys [2010-3-18 566360]
R3 SymSnapService;SymSnapService;c:\program files\norton ghost\shared\drivers\SymSnapService.exe [2007-12-20 1553896]
S2 ANSYS FLEXlm license manager;ANSYS FLEXlm license manager;c:\progra~1\ansysi~1\shared~1\licens~1\intel\lmgrd.exe --> c:\progra~1\ansysi~1\shared~1\licens~1\intel\lmgrd.exe [?]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-11-10 135664]
S2 KMService;KMService;c:\windows\system32\srvany.exe [2011-1-1 8192]
S3 AC2003;AC2003;c:\windows\system32\drivers\AC2003.sys [2005-7-7 4224]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-8-21 1691480]
S3 AODDriver;AODDriver;c:\program files\gigabyte\et6\i386\AODDriver.sys [2010-3-12 36864]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-12 1025352]
S3 COMMONFX;COMMONFX;c:\windows\system32\drivers\COMMONFX.sys [2010-3-18 99416]
S3 CoordinatorServiceHost;SW Distributed TS Coordinator Service;c:\program files\solidworks corp\solidworks\swscheduler\DTSCoordinatorService.exe [2009-10-15 87336]
S3 cpuz130;cpuz130;\??\c:\docume~1\markap~1\locals~1\temp\cpuz130\cpuz_x32.sys --> c:\docume~1\markap~1\locals~1\temp\cpuz130\cpuz_x32.sys [?]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\common files\creative labs shared\service\CTAELicensing.exe [2011-3-16 79360]
S3 CTAUDFX;CTAUDFX;c:\windows\system32\drivers\CTAUDFX.sys [2010-3-18 555096]
S3 CTERFXFX.SYS;CTERFXFX.SYS;c:\windows\system32\drivers\CTERFXFX.sys [2010-3-18 100952]
S3 CTERFXFX;CTERFXFX;c:\windows\system32\drivers\CTERFXFX.sys [2010-3-18 100952]
S3 CTSBLFX;CTSBLFX;c:\windows\system32\drivers\CTSBLFX.sys [2010-3-18 566360]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2006-12-29 17149]
S3 etdrv;etdrv;c:\windows\etdrv.sys [2009-8-22 17488]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2009-10-30 13224]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-11-10 135664]
S3 GVTDrv;GVTDrv;c:\windows\system32\drivers\GVTDrv.sys [2009-8-22 24944]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2009-2-4 18176]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2009-2-4 7680]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2009-2-4 42112]
S3 TNET1130;802.11 WLAN;c:\windows\system32\drivers\TNET1130.sys [2009-4-21 438912]
S4 ecure;FireDaemon Service: ecure;c:\windows\temp\firedaemon.exe --> c:\windows\temp\FireDaemon.EXE [?]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]
S4 svchost1;FireDaemon Service: svchost1;c:\windows\temp\firedaemon.exe --> c:\windows\temp\FireDaemon.EXE [?]
.
=============== Created Last 30 ================
.
2011-06-17 08:18:06 -------- d-----w- c:\documents and settings\mark appleton\application data\SUPERAntiSpyware.com
2011-06-17 08:18:06 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-06-17 08:17:50 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-06-06 11:55:30 183696 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-06-06 11:55:30 183696 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-06-17 07:16:19 16608 -c--a-w- c:\windows\gdrv.sys
2011-06-11 07:20:32 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-29 08:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 08:11:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-20 02:41:56 6537728 ----a-w- c:\windows\system32\drivers\ati2mtag.sys
2011-04-20 02:38:50 311296 ----a-w- c:\windows\system32\atiiiexx.dll
2011-04-20 02:29:06 57344 ----a-w- c:\windows\system32\aticalrt.dll
2011-04-20 02:29:00 53248 ----a-w- c:\windows\system32\aticalcl.dll
2011-04-20 02:24:20 5459968 ----a-w- c:\windows\system32\aticaldd.dll
2011-04-20 02:14:04 17743872 ----a-w- c:\windows\system32\atioglxx.dll
2011-04-20 02:04:00 462848 ----a-w- c:\windows\system32\ATIDEMGX.dll
2011-04-20 02:02:58 302080 ----a-w- c:\windows\system32\ati2dvag.dll
2011-04-20 02:01:50 4017408 ----a-w- c:\windows\system32\ati3duag.dll
2011-04-20 01:55:20 1115008 ----a-w- c:\windows\system32\ativvamv.dll
2011-04-20 01:45:06 3265920 ----a-w- c:\windows\system32\ativvaxx.dll
2011-04-20 01:44:34 212992 ----a-w- c:\windows\system32\atipdlxx.dll
2011-04-20 01:44:22 155648 ----a-w- c:\windows\system32\Oemdspif.dll
2011-04-20 01:44:14 26112 ----a-w- c:\windows\system32\Ati2mdxx.exe
2011-04-20 01:44:06 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2011-04-20 01:43:54 188416 ----a-w- c:\windows\system32\ati2evxx.dll
2011-04-20 01:42:40 643072 ----a-w- c:\windows\system32\ati2evxx.exe
2011-04-20 01:41:22 53248 ----a-w- c:\windows\system32\ATIDDC.DLL
2011-04-20 01:40:08 151552 ----a-w- c:\windows\system32\atiapfxx.exe
2011-04-20 01:36:24 651264 ----a-w- c:\windows\system32\atikvmag.dll
2011-04-20 01:34:10 200704 ----a-w- c:\windows\system32\atiadlxx.dll
2011-04-20 01:33:52 17408 ----a-w- c:\windows\system32\atitvo32.dll
2011-04-20 01:30:48 503808 ----a-w- c:\windows\system32\atiok3x2.dll
2011-04-20 01:28:32 851968 ----a-w- c:\windows\system32\ati2cqag.dll
2011-04-20 01:27:32 64512 ----a-w- c:\windows\system32\atimpc32.dll
2011-04-20 01:27:32 64512 ----a-w- c:\windows\system32\amdpcom32.dll
2011-04-20 01:26:26 53248 ----a-w- c:\windows\system32\drivers\ati2erec.dll
2011-04-19 21:10:32 59904 ----a-w- c:\windows\system32\OVDecode.dll
2011-04-19 21:10:18 51712 ----a-w- c:\windows\system32\OpenCL.dll
2011-04-19 21:10:02 12385280 ----a-w- c:\windows\system32\amdocl.dll
2011-04-14 20:28:42 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2011-04-11 14:40:04 218688 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-04-11 13:47:18 17488 -c--a-w- c:\windows\etdrv.sys
2011-04-11 13:47:10 24944 -c--a-w- c:\windows\system32\drivers\GVTDrv.sys
2011-04-04 23:59:56 297168 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2008-04-14 05:42:30 60416 -csha-w- c:\windows\servicepackfiles\i386\msimn.exe
.
============= FINISH: 13:04:45.89 ===============

Attached Files



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#2 SweetTech

SweetTech

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Posted 25 June 2011 - 12:39 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 27 June 2011 - 09:41 AM

Hi!

It's been several days since I last posted instructions for you to complete. Do you still require assistance in getting your computer cleaned up?

Please Note: Unless notified in advance, threads with no response in 3 days get closed.

If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.


Thanks,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 SweetTech

SweetTech

    Agent ST


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Posted 28 June 2011 - 09:00 AM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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