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Update And Downloading Issues


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#1 jharrison

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Posted 08 January 2006 - 05:10 PM

So my roommate decided to use my computer and now I have malware on it! I went to Bleeping.com to remove it. I have followed most of the directions on how to remove it and install hijackThis. The only problem is that, I cannot follow the Microsoft windows update or even download hijackThis from any of the sites given. When I try to download it I get this message;

You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.

If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the www.bleepingcomputer.com home page.
You can click Search to look for information on the Internet.

HTTP Error 403 - Forbidden
Internet Explorer

No matter what I do, this always pops up when trying to download. Also my Spybot-search and destroy keeps showing me that it cannot delete Razespyware and Vcodec registry. Every time that I run it Spyware strike v 2.5 automatically downloads onto my computer. Which is really annoying and so is the “Microsoft Virus alert” in my in my task bar which keeps popping up spysheriff and casino pop-ups. Grrr! I have been trying to get rid of this for two-days now and really haven’t gotten very far. I know I need to download HijackThis in order to resolve the other problems, I just cannot download it. Please someone I really need some help here in understanding what to do. If anyone can help me it would greatly be appreciated. Thank you! -Jharrison

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#2 stidyup

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Posted 09 January 2006 - 03:34 AM

If you can't get any of these programs/updates download them on a non-infected PC put them onto CD/USB flash drive then transfer them to your PC.

If you think you are infected submit a hijackthis log to the HJT Forum.

How to submit a hijackthis log

Download Hijackthis

Try running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.zip remember to extract the contents of the zip file into the same folder as Sysclean.com

or

DrWeb CureIT

or

KASFX which is powered by the Kaspersky AV engine, you will need internet access to update it. If you haven't got net access in safe mode, update it before you use it.

If your good with the command line also try Sophos Command Line scanner this command will scan all of your hdd's SAV32CLI.EXE -F -di -remove -dn -mbr -all -zip -p=avscanlog.txt and give you a log file to review afterwards.

Also try installing and running A2 Free and Ewido again run from safe mode.

I'd also run Spybot(Spybot Tutorial) and Adaware

If your using Win2K/XP run adaware/spybot from "safe mode with command prompt" If your using Win9x just run it from safe mode the command line options aren't needed..

At the C:\ prompt type the following:-

cd\
C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofix
cd\
C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe

#3 jharrison

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Posted 10 January 2006 - 10:28 PM

Thank you




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