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Infected w/ Exploit Blackhole Exploit & Trojan Sheur3


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5 replies to this topic

#1 alexb242

alexb242

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  • Local time:02:47 PM

Posted 16 June 2011 - 08:05 PM

My computer has been infected for about a week now with something identified as Exploit Blackhole Exploit Kit and also a Trojan Horse Sheur3 that my AVG software routinely blocks. The infection seems to worsen when I'm online because it redirects my web browser constantly (presumably to other websites that also have viruses). Neither my full version of AVG, Malawarebytes or Ad-Aware are able to fix the problem. I even tried a boot rescue CD and scanned from a CD but it didn't find anything.

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Run by Alex Barroso at 15:25:50 on 2011-06-16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1387 [GMT -4:00]
.
AV: AVG Internet Security 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
FW: AVG Firewall *Enabled*
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgfws.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files\AVG\AVG10\avgam.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG10\avgdiagex.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=4080126
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\documents and settings\all users\application data\macrovision\flexnet connect\6\ISUSPM.exe" -scheduler
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\ssmmgr.exe /autorun
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [<NO NAME>]
mRun: [HPUsageTracking] "c:\program files\hp\hp ut\bin\hppusg.exe" "c:\program files\hp\hp ut\"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRunOnce: [vtrluer] c:\docume~1\networ~1\locals~1\applic~1\vtrluer.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\intuit~1.lnk - c:\program files\common files\intuit\dataprotect\IntuitDataProtect.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\intuit\quickbooks 2011\QBW32.EXE
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{C40CB08F-15C1-4FB1-B102-BE8416FF1B94} : DhcpNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - c:\program files\intuit\quickbooks 2011\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: TPSvc - TPSvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\alex barroso\application data\mozilla\firefox\profiles\wksw7xtv.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-msgr&p=
FF - prefs.js: browser.search.selectedEngine - Amazon.com
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4ae7b14c&v=7.005.030.004&i=26&tp=ab&iy=b&ychte=us&lng=en-US&q=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
---- FIREFOX POLICIES ----
user_pref(security.warn_viewing_mixed,false);
user_pref(security.warn_viewing_mixed.show_once,false);
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
user_pref(security.warn_submit_insecure,false);
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-6-5 64512]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 297168]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-11 14336]
R2 avgfws;AVG Firewall;c:\program files\avg\avg10\avgfws.exe [2011-3-9 2708024]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 DisplayLinkService;DisplayLinkManager;c:\program files\displaylink core software\DisplayLinkManager.exe [2010-1-27 4752744]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-5-25 2151128]
R2 QBVSS;QBIDPService;c:\program files\common files\intuit\dataprotect\QBIDPService.exe [2010-12-2 1251840]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
R3 DisplayLinkFilter;DisplayLinkFilter;c:\windows\system32\drivers\DisplayLinkFilter.sys [2010-1-27 7040]
R3 DisplayLinkGA;DisplayLinkGA;c:\windows\system32\drivers\DisplayLinkGAport.sys [2010-1-27 27776]
R3 DisplayLinkmirror;DisplayLinkmirror;c:\windows\system32\drivers\DisplayLinkmirrorport.sys [2010-1-27 24320]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-5-25 15232]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S0 is3srv;is3srv;c:\windows\system32\drivers\is3srv.sys --> c:\windows\system32\drivers\is3srv.sys [?]
S0 szkg5;szkg5;c:\windows\system32\drivers\szkg.sys --> c:\windows\system32\drivers\szkg.sys [?]
S0 szkgfs;szkgfs;c:\windows\system32\drivers\szkgfs.sys --> c:\windows\system32\drivers\szkgfs.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-21 136176]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-14 1025352]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
S3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\drivers\DisplayLinkUsbPort_5.2.23219.0.sys [2011-1-16 21888]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2009-12-5 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-8-21 136176]
.
=============== Created Last 30 ================
.
2011-06-16 03:08:03 388096 ----a-r- c:\documents and settings\alex barroso\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-06-16 03:08:02 -------- d-----w- c:\program files\Trend Micro
2011-06-14 18:12:09 -------- d-----w- c:\program files\AVAST Software
2011-06-14 18:12:09 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2011-06-09 23:41:13 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-06-09 02:55:51 430080 ----a-r- c:\windows\system32\HP2030SM.EXE
2011-06-09 02:55:45 143360 ----a-w- c:\windows\system32\HP2030LM.DLL
2011-06-09 02:41:33 65536 ----a-w- c:\windows\system32\zjbig.dll
2011-06-09 02:41:32 81920 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\zimfprnt.dll
2011-06-09 02:41:25 155648 ----a-w- c:\windows\system32\hpsfs.dll
2011-06-09 02:41:25 114688 ----a-w- c:\windows\system32\HPMCoSetup.dll
2011-06-09 01:53:35 221184 ----a-r- c:\windows\atprs.exe
2011-06-09 01:52:06 -------- d-sh--w- c:\windows\ftpcache
2011-06-09 01:22:23 -------- d-----w- c:\documents and settings\all users\application data\STOPzilla!
2011-06-08 02:17:08 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2011-06-06 01:46:20 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-06-06 00:02:41 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-06-06 00:02:27 -------- d-----w- c:\program files\Lavasoft
2011-06-05 03:10:32 -------- d-----w- c:\program files\PageRage
2011-06-01 23:35:09 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
==================== Find3M ====================
.
2011-06-15 23:02:49 26112 ----a-w- c:\windows\system32\userinit.exe
2011-06-06 00:07:50 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-05-29 13:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 13:11:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-15 01:28:42 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2011-04-05 04:59:56 297168 ----a-w- c:\windows\system32\drivers\avgtdix.sys
.
============= FINISH: 15:30:52.48 ===============

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#2 SweetTech

SweetTech

    Agent ST


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  • Gender:Male
  • Location:Antarctica
  • Local time:03:47 PM

Posted 24 June 2011 - 12:33 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

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Posted 26 June 2011 - 11:15 AM

Hi!

It's been several days since I last posted instructions for you to complete. Do you still require assistance in getting your computer cleaned up?

Please Note: Unless notified in advance, threads with no response in 3 days get closed.

If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.


Thanks,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 alexb242

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Posted 27 June 2011 - 06:45 AM

I apologize for the delay. yes, I was able to run my AVG Rootkit detector and it found it and erased it. It was something called "MB" if I remember correctly. The internet redirects have stopped and my computer seems to be running fine now. I appreciate your response.

#5 SweetTech

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Posted 27 June 2011 - 09:11 AM

Okay. So do you still require my assistance or are you all set?

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#6 SweetTech

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Posted 28 June 2011 - 09:10 AM

Since it appears that the issues you were experiencing with your computer have been resolved, I am going to close this thread. If you should need the thread re-opened please send me a Private Message (PM) with a request to re-open the thread, as well as the link to the thread in question, and I'd be happy to re-open the thread.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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