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Infected with Security Defender


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3 replies to this topic

#1 ktb2008

ktb2008

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  • Local time:09:11 PM

Posted 16 June 2011 - 02:32 PM

My friend's computer is infected with something calling itself "Security Defender," which masquerades as an anti-virus software, and I'm helping him to fix it. He has these pop-up windows appearing asking him to buy or activate it. Moreover, when he goes onto IE, he never gets through more than several clicks when he is redirected to a site that has the Google logo, but says there is some sort of error. The GMER scan would not allow me to check anything for System, Sections, Devices, Moduules, Processes, Threads, or Libraries, and when I ran the scan with the options that it would let me check, it said that it found no changes. Here are the other requested logs.

.
DDS (Ver_2011-06-12.02) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Umberto73 at 15:01:24 on 2011-06-16
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3958.2410 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\AVG\AVG10\avgfws.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
D:\Program Files (x86)\Dell\Reader 2.1\DVMExportService.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\InstallFilterService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
c:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG10\avgam.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files (x86)\AVG\AVG10\avgchsva.exe
C:\Program Files (x86)\AVG\AVG10\avgrsa.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\AVG\AVG PC Tuneup 2011\BoostSpeed.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Umberto73\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Users\Umberto73\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
D:\Program Files (x86)\Dell\Reader 2.1\DellBtrEvent.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Support.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Support.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Octoshape Streaming Services] "C:\Users\Umberto73\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
uRun: [554de345-f152-419f-9f4b-a608d93ac59f] rundll32.exe "C:\ProgramData\554de345-f152-419f-9f4b-a608d93ac59f.dat", euncrmvisdcuf
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [DellBtrEvent] D:\Program Files (x86)\Dell\Reader 2.1\DellBtrEvent.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
StartupFolder: C:\Users\UMBERT~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Umberto73\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\UMBERT~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MemTurbo.lnk - C:\Program Files (x86)\MemTurbo 4\MemTurbo.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLCO~1.LNK - C:\Program Files (x86)\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TDMNOT~1.LNK - C:\Program Files (x86)\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 10.97.15.2 10.97.15.4
TCP: Interfaces\{2A9EA8AC-ABA4-4BFC-ACF5-9394B11B2A37} : DhcpNameServer = 75.75.75.75 192.168.1.1
TCP: Interfaces\{E7C8A68F-7CFF-49F3-B38C-6D74337AE4F6} : DhcpNameServer = 10.97.15.2 10.97.15.4
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
LSA: Authentication Packages = msv1_0 wvauth
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Support.com Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: Support.com Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun-x64: [DellBtrEvent] D:\Program Files (x86)\Dell\Reader 2.1\DellBtrEvent.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\system32\DRIVERS\stdfltn.sys --> C:\Windows\system32\DRIVERS\stdfltn.sys [?]
R1 Avgfwfd;AVG network filter service;C:\Windows\system32\DRIVERS\avgfwd6a.sys --> C:\Windows\system32\DRIVERS\avgfwd6a.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 DVMIO;DVMIO;D:\Program Files (x86)\Dell\Reader 2.1\dvmio_x64.sys [2010-5-4 20624]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-8-23 89600]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG10\avgfws.exe [2011-3-9 2708024]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R2 buttonsvc64;Dell ControlPoint Button Service;C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe [2009-11-20 373024]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe [2010-3-24 1039776]
R2 Credential Vault Host Storage;Credential Vault Host Storage;C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe [2010-3-24 31136]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [2009-12-10 515872]
R2 DvmMDES;DeviceVM Meta Data Export Service;D:\Program Files (x86)\Dell\Reader 2.1\DVMExportService.exe [2010-5-4 327680]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-8-23 13336]
R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\InstallFilterService.exe [2010-8-23 60928]
R2 risdpcie;risdpcie;C:\Windows\system32\DRIVERS\risdpe64.sys --> C:\Windows\system32\DRIVERS\risdpe64.sys [?]
R3 Acceler;Accelerometer Service;C:\Windows\system32\DRIVERS\Accelern.sys --> C:\Windows\system32\DRIVERS\Accelern.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 cvusbdrv;Dell ControlVault;C:\Windows\system32\Drivers\cvusbdrv.sys --> C:\Windows\system32\Drivers\cvusbdrv.sys [?]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;C:\Windows\system32\DRIVERS\e1k62x64.sys --> C:\Windows\system32\DRIVERS\e1k62x64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-6 136176]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-6 136176]
S3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 rimspci;rimspci;C:\Windows\system32\DRIVERS\rimspe64.sys --> C:\Windows\system32\DRIVERS\rimspe64.sys [?]
S3 rixdpcie;rixdpcie;C:\Windows\system32\DRIVERS\rixdpe64.sys --> C:\Windows\system32\DRIVERS\rixdpe64.sys [?]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
.
=============== Created Last 30 ================
.
2011-06-14 18:45:11 -------- d-----w- C:\Users\Umberto73\AppData\Roaming\AVG
2011-06-14 14:18:39 -------- d-----w- C:\rei
2011-06-14 14:18:35 -------- d-----w- C:\Program Files\Reimage
2011-06-14 14:09:26 -------- d-----w- C:\Users\Umberto73\AppData\Roaming\AVG10
2011-06-14 14:08:28 -------- d--h--w- C:\ProgramData\Common Files
2011-06-14 14:08:18 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2011-06-14 14:07:39 -------- d-----w- C:\Windows\System32\drivers\AVG
2011-06-14 14:07:39 -------- d-----w- C:\ProgramData\AVG10
2011-06-14 14:07:08 -------- d-----w- C:\Program Files (x86)\AVG
2011-06-14 14:02:41 -------- d-----w- C:\ProgramData\MFAData
2011-06-14 03:12:22 -------- d-----w- C:\Program Files (x86)\ARO 2011
2011-06-14 03:12:08 -------- d-----w- C:\Program Files (x86)\Ask.com
2011-06-14 03:12:07 -------- d-----w- C:\Firefox
2011-06-13 21:14:48 1827776 ---ha-w- C:\ProgramData\554de345-f152-419f-9f4b-a608d93ac59f.dat
2011-06-10 13:26:23 8718160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{75FB0503-93D0-4F43-A0BE-8F140A3869F4}\mpengine.dll
2011-05-31 16:18:50 -------- d-----w- C:\Users\Umberto73\AppData\Local\{3B14C57D-2BA8-46FB-8D2B-E2B459CAE782}
2011-05-27 14:09:39 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-27 14:08:55 -------- d-----w- C:\Users\Umberto73\AppData\Roaming\Octoshape
2011-05-27 14:08:55 -------- d-----w- C:\Users\Umberto73\AppData\Local\Octoshape
2011-05-27 13:46:46 142336 ----a-w- C:\Windows\System32\poqexec.exe
2011-05-27 13:46:46 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
2011-05-25 22:34:12 5509504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-05-25 22:34:11 3957632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-05-25 22:34:10 3901824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-05-25 22:34:05 27008 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
.
==================== Find3M ====================
.
2011-05-28 03:25:16 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-05-28 03:07:01 3133952 ----a-w- C:\Windows\System32\win32k.sys
2011-05-28 03:00:02 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-05-04 02:51:08 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-05-04 02:51:08 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-05-04 02:51:05 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-05-03 05:21:22 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-05-03 04:50:29 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-04-29 03:13:10 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-04-29 03:12:54 399872 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-04-29 03:12:37 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-04-27 02:57:40 102400 ----a-w- C:\Windows\System32\drivers\dfsc.sys
2011-04-25 05:32:22 1896832 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-04-25 02:44:02 499712 ----a-w- C:\Windows\System32\drivers\afd.sys
2011-04-22 20:18:28 1197056 ----a-w- C:\Windows\System32\wininet.dll
2011-04-22 20:14:08 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2011-04-22 19:31:50 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-04-22 19:31:26 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-04-22 18:49:57 482816 ----a-w- C:\Windows\System32\html.iec
2011-04-22 18:23:59 386048 ----a-w- C:\Windows\SysWow64\html.iec
2011-04-15 01:28:24 118864 ----a-w- C:\Windows\System32\drivers\AVGIDSDriver.sys
2011-04-05 04:59:54 377936 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
.
============= FINISH: 15:01:53.31 ===============

Attached Files



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#2 SweetTech

SweetTech

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Posted 23 June 2011 - 05:50 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 ktb2008

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Posted 23 June 2011 - 09:10 PM

Thanks for responding, but I have already repaired my friend's computer.

#4 SweetTech

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Posted 24 June 2011 - 09:51 AM

Okay.

Thanks for letting me know. I greatly appreciate it.

Please take care!

Kindest Regards,
SweetTech.

____________________________________________________

Since it appears that the issues you were experiencing with your computer have been resolved, I am going to close this thread. If you should need the thread re-opened please send me a Private Message (PM) with a request to re-open the thread, as well as the link to the thread in question, and I'd be happy to re-open the thread.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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