Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

MP3 player driver will not install in XP


  • Please log in to reply
1 reply to this topic

#1 mermaid1966

mermaid1966

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Henderson, NV
  • Local time:08:38 AM

Posted 16 June 2011 - 12:24 PM

OK now this one is really WEIRD!:
I am running Windows XP Media Center 2002 Service Pack 2
with WINDOWS MEDIA PLAYER 10 installed (my system does not support 11).

I was using a SANSA 2 GIG MP3 player red clip with NO PROBLEMS.
I filled it with music, charged it up - all was good.
I did not know this at first, but it turns out the player has TWO USB modes - MSC and MTP.
When I first connected it, it installed by default in MTP mode with no trouble.
Now, for some crazy reason, when I try to reconnect to my PC the FOUND NEW HARDWARE dialog comes up
and when it tries to install the driver in MTP mode I get this error:
"An error occurred during the installation of the device
The class installer has denied the request to install or upgrade this device "
BUT if i go into the player and change the USB Mode to MSC, it installs fine, HOWEVER the problem is windows can not read any of the files i placed on the player in MTP mode, so explorer only sees directories and no files.
So the only thing I can do in MSC mode is charge the battery.
Does anyone know how I can get the driver to install in MTP mode?
"Beauty fades; dumb is forever." - JUDGE JUDY

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:38 AM

Posted 16 June 2011 - 01:28 PM

http://en.wikipedia.org/wiki/Media_Transfer_Protocol

http://en.wikipedia.org/wiki/USB_mass-storage_device_class

Louis

FWIW: I have a Sansa 4GB player and never had any problems, never invoked any protocols...just plug'n'play.

Edited by hamluis, 16 June 2011 - 01:30 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users