Running: Windows Vista Home Premium
The first sign of trouble came when I got a "hard disk failure" warning and Windows crashed. I restarted the computer and to my horror, the desktop was black, with only an Internet Explorer icon. Everything else was gone, even the Start Menu was blank. Then the fake antivirus popups and this message popped up: "The system has found problems with one or more installed IDE/SATA hard disks." I first ran a full scan on my PC with McAfee AntiVirus Plus, which I have. It found 2 problems and I restarted, but got the same popups/warnings/missing files upon rebooting. Crap.
I Googled and found out it's a trojan called Hard Drive Diagnostic, so I used bleepingcomputer's official thread about removing it, found here: (http://www.bleepingcomputer.com/virus-removal/remove-hard-drive-diagnostic) and followed the steps first in Safe Mode with Networking (I've been told this is what you do to remove viruses). However RKill found no processes to stop, so I rebooted in Normal mode and ran Rkill again. This time it stopped a malware process, and I proceeded to run a full MalwareBytes scan (without rebooting, as instructed). After a 2 hr 30 minute scan, it found 10 Objects Infected (never had a number this high before!) and I Quarantined/erased and rebooted.
To my dismay, the fake virus scanning popups/warnings popped up. Still, I proceeded with the next step and downloaded Unhide.exe, ran it. So some of the desktop icons re-appeared, except a few are still missing (like the Recycle Bin). The Start menu is STILL blank - I have to click "All Programs" to get a list. But here's the worst part that has me worried/dismayed: Several key files/apps on my PC are not launching. Double clicking the Microsoft Word desktop icon brings up the message: "C:\Program Files\Microsoft Works\WksWP.exe - Application not found". Double clicking Firefox or iTunes brings up a window asking me to choose from a list of programs to open it with... and the only option available is Adobe Reader 9.3, which cannot open the files.
Please help me! Something seriously screwed my computer up and even though the fake antivirus popups have stopped, my files are not working correctly and I can't launch key programs. I'd like to know if I screwed something up during the removal process, or if I still have nasty malware/viruses on my PC that haven't been found!
Edited by Blade Zephon, 15 June 2011 - 10:29 PM.
Moved from Vista to AII. ~BZ