Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

So it started with "WINDOWS 7 RESTORE"......and I am stuck with a redirecting browser


  • This topic is locked This topic is locked
3 replies to this topic

#1 Dhamael

Dhamael

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:21 PM

Posted 15 June 2011 - 09:21 PM

I have a virus issue that started with the "Windows 7 Restore" virus/malware that has turned into a search engine redirect issue. I had a BSOD and when my comp restarted it cited several bogus critical errors, and several folders were now hidden. I managed to deal with some of this. I ran Malware bytes, Superantispyware, Combofix and Hijack this. Across several progs (chrome, firefox, IE, etc.) all will redirect a search url either back to the search page in a loop, or to some nonsense page, sometimes prompting a download "json.exe" . PLEASE HELP!!! I ran combofix, and here is the log file:

ComboFix 11-06-15.02 - Barry 06/15/2011 20:51:33.2.12 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3063.1964 [GMT -5:00]
Running from: c:\users\Barry\Desktop\Combo-Fix.exe
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-05-16 to 2011-06-16 )))))))))))))))))))))))))))))))
.
.
2011-06-16 01:59 . 2011-06-16 01:59 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-06-16 00:27 . 2011-06-16 00:28 -------- d-----w- c:\programdata\SafeReturner
2011-06-16 00:26 . 2011-06-16 00:29 -------- d-----w- c:\program files\Safe Returner
2011-06-16 00:23 . 2011-06-16 00:23 -------- d-----w- c:\program files\CCleaner
2011-06-15 22:28 . 2011-06-16 01:59 -------- d-----w- c:\users\Barry\AppData\Local\temp
2011-06-15 22:17 . 2011-06-15 22:35 -------- d-----w- C:\ComboFix
2011-06-15 20:36 . 2011-06-15 20:36 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-06-15 20:36 . 2011-06-15 20:36 -------- d-----w- c:\users\Barry\AppData\Roaming\SUPERAntiSpyware.com
2011-06-15 19:12 . 2011-04-25 15:29 141104 ----a-w- c:\program files\Internet Explorer\sqmapi.dll
2011-06-15 19:12 . 2011-04-22 23:25 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-06-15 19:12 . 2011-04-22 23:35 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-06-15 06:10 . 2011-05-09 20:46 6962000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7A8B0A71-76A1-4481-96CB-2D6A6F051F72}\mpengine.dll
2011-06-15 05:53 . 2011-04-25 04:31 1290624 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-06-15 05:53 . 2011-04-25 02:18 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2011-06-15 05:53 . 2011-04-29 02:46 311808 ----a-w- c:\windows\system32\drivers\srv.sys
2011-06-15 05:53 . 2011-04-29 02:46 310272 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-06-15 05:53 . 2011-04-29 02:46 114688 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-06-15 05:53 . 2011-05-03 04:30 741376 ----a-w- c:\windows\system32\inetcomm.dll
2011-06-15 05:52 . 2011-02-25 05:34 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-06-15 05:51 . 2011-04-27 02:17 223744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-06-15 05:51 . 2011-04-27 02:17 96768 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-06-15 05:51 . 2011-04-27 02:17 123904 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-06-15 04:33 . 2011-06-16 00:24 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-06-15 04:33 . 2011-06-15 04:39 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-15 04:03 . 2011-06-15 04:03 -------- d-----w- c:\users\Barry\AppData\Roaming\Avira
2011-06-15 04:02 . 2011-06-15 04:02 -------- d-----w- c:\programdata\Avira
2011-06-15 04:02 . 2011-06-15 04:02 -------- d-----w- c:\program files\Avira
2011-06-15 04:02 . 2011-04-01 22:07 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-06-15 04:02 . 2011-04-01 22:07 137656 ----a-w- c:\windows\system32\drivers\avipbb.sys
2011-06-15 01:43 . 2011-06-15 01:43 -------- d-----w- c:\users\Barry\AppData\Roaming\Malwarebytes
2011-06-15 01:43 . 2011-06-15 01:43 -------- d-----w- c:\programdata\Malwarebytes
2011-06-15 01:43 . 2011-05-29 14:11 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-15 01:42 . 2011-06-15 01:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-03 18:15 . 2011-06-03 18:15 -------- d--h--w- c:\users\Barry\tom's trailer pics
2011-06-03 18:13 . 2011-06-15 02:01 -------- d-----w- c:\program files\Starfield
2011-06-03 18:12 . 2011-06-15 06:23 -------- d-----w- c:\users\Barry\AppData\Local\Starfield
2011-05-26 23:53 . 2011-05-26 23:53 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-25 00:14 . 2010-06-22 21:11 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-14 19:09 . 2011-05-14 19:09 43520 ----a-w- c:\windows\system32\CmdLineExt03.dll
2011-04-20 07:43 . 2011-04-20 07:43 7772160 ----a-w- c:\windows\system32\drivers\atikmdag.sys
2011-04-20 07:09 . 2011-04-20 07:09 151552 ----a-w- c:\windows\system32\atiapfxx.exe
2011-04-20 07:09 . 2010-04-07 02:16 676864 ----a-w- c:\windows\system32\aticfx32.dll
2011-04-20 07:07 . 2011-04-20 07:07 17693184 ----a-w- c:\windows\system32\atioglxx.dll
2011-04-20 07:05 . 2011-04-20 07:05 462848 ----a-w- c:\windows\system32\ATIDEMGX.dll
2011-04-20 07:04 . 2010-04-07 02:12 393216 ----a-w- c:\windows\system32\atieclxx.exe
2011-04-20 07:04 . 2010-04-07 02:12 176128 ----a-w- c:\windows\system32\atiesrxx.exe
2011-04-20 07:02 . 2011-04-20 07:02 159744 ----a-w- c:\windows\system32\atitmmxx.dll
2011-04-20 07:02 . 2011-04-20 07:02 356352 ----a-w- c:\windows\system32\atipdlxx.dll
2011-04-20 07:02 . 2011-04-20 07:02 278528 ----a-w- c:\windows\system32\Oemdspif.dll
2011-04-20 07:02 . 2011-04-20 07:02 15872 ----a-w- c:\windows\system32\atimuixx.dll
2011-04-20 07:02 . 2011-04-20 07:02 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2011-04-20 06:59 . 2010-04-07 02:06 4161536 ----a-w- c:\windows\system32\atidxx32.dll
2011-04-20 06:46 . 2011-04-20 06:46 46080 ----a-w- c:\windows\system32\aticalrt.dll
2011-04-20 06:46 . 2011-04-20 06:46 44032 ----a-w- c:\windows\system32\aticalcl.dll
2011-04-20 06:42 . 2011-04-20 06:42 6389760 ----a-w- c:\windows\system32\aticaldd.dll
2011-04-20 06:40 . 2011-04-20 06:40 1923584 ----a-w- c:\windows\system32\atiumdmv.dll
2011-04-20 06:38 . 2010-04-07 01:40 4286464 ----a-w- c:\windows\system32\atiumdag.dll
2011-04-20 06:30 . 2010-04-07 01:21 4056576 ----a-w- c:\windows\system32\atiumdva.dll
2011-04-20 06:27 . 2010-04-07 01:46 52736 ----a-w- c:\windows\system32\coinst.dll
2011-04-20 06:23 . 2010-04-07 01:23 262144 ----a-w- c:\windows\system32\atiadlxx.dll
2011-04-20 06:22 . 2011-04-20 06:22 12800 ----a-w- c:\windows\system32\atiglpxx.dll
2011-04-20 06:22 . 2011-04-20 06:22 32768 ----a-w- c:\windows\system32\atigktxx.dll
2011-04-20 06:22 . 2011-04-20 06:22 243712 ----a-w- c:\windows\system32\drivers\atikmpag.sys
2011-04-20 06:21 . 2010-04-07 01:22 31232 ----a-w- c:\windows\system32\atiuxpag.dll
2011-04-20 06:21 . 2010-04-07 01:22 29184 ----a-w- c:\windows\system32\atiu9pag.dll
2011-04-20 06:21 . 2011-04-20 06:21 37376 ----a-w- c:\windows\system32\atitmpxx.dll
2011-04-20 06:20 . 2011-04-20 06:20 53248 ----a-w- c:\windows\system32\drivers\ati2erec.dll
2011-04-20 06:13 . 2011-04-20 06:13 52736 ----a-w- c:\windows\system32\atimpc32.dll
2011-04-20 06:13 . 2011-04-20 06:13 52736 ----a-w- c:\windows\system32\amdpcom32.dll
2011-04-15 01:52 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-04-09 06:02 . 2011-05-16 23:13 3967872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-04-09 06:02 . 2011-05-16 23:13 3912576 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-09 05:56 . 2011-05-16 23:13 123904 ----a-w- c:\windows\system32\poqexec.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2011-03-24 399736]
"AdobeBridge"="c:\program files\Adobe\Adobe Bridge CS5\Bridge.exe" [2010-03-09 11989960]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-05-29 1047656]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2011-03-28 281768]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
NETGEAR WNDA3100v2 Smart Wizard.lnk - c:\program files\NETGEAR\WNDA3100v2\WNDA3100v2.exe [2010-7-7 3280896]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^SketchBook Snapshot.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\SketchBook Snapshot.lnk
backup=c:\windows\pss\SketchBook Snapshot.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCSSync]
2010-01-21 23:22 91520 ----a-w- c:\program files\Microsoft Office\Office14\BCSSync.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-12-13 23:16 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 23:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SandboxieControl]
2010-07-04 09:49 398568 ----a-w- c:\program files\Sandboxie\SbieCtrl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
2011-01-07 18:25 1242448 ----a-w- c:\program files\Steam\steam.exe
.
R0 ntcdrdrv;ntcdrdrv;c:\windows\system32\DRIVERS\ntcdrdrv.sys [x]
R1 SASDIFSV;SASDIFSV;c:\users\Barry\AppData\Local\Temp\SAS_SelfExtract\SASDIFSV.SYS [x]
R1 SASKUTIL;SASKUTIL;c:\users\Barry\AppData\Local\Temp\SAS_SelfExtract\SASKUTIL.SYS [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-04-29 136176]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-05-29 366640]
R2 WSWNDA3100;WSWNDA3100;c:\program files\NETGEAR\WNDA3100v2\WifiSvc.exe [2009-11-04 278528]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-04-29 136176]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2010-01-21 30963576]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 RegKernelHelp;RegKernelHelp;c:\program files\Safe Returner\RegKernelHelp.sys [x]
R3 SndTAudio;SndTAudio;c:\windows\system32\drivers\SndTAudio.sys [2010-06-16 23096]
R3 STSService;STSService;c:\program files\SoundTaxi Media Suite\STSService.exe [x]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-07-03 1343400]
R3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\Zune\WMZuneComm.exe [2010-09-24 268528]
R4 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe [2009-12-15 25832]
R4 File Backup;File Backup Service;c:\program files\Starfield\offSyncService.exe [2011-02-02 1215216]
R4 KMService;KMService;c:\windows\system32\srvany.exe [2011-01-07 8192]
R4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\Microsoft SQL Server\100\Shared\SQLADHLP.EXE [2008-07-11 47128]
R4 RsFx0102;RsFx0102 Driver;c:\windows\system32\DRIVERS\RsFx0102.sys [2008-07-10 242712]
R4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2008-07-11 369688]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [2007-01-19 21728]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-04-20 176128]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2011-03-28 136360]
S2 ASTSRV;AST HighEnd Service;c:\windows\system32\ASTSRV.EXE [2008-05-19 57344]
S2 nlsX86cc;Nalpeiron Licensing Service;c:\windows\system32\nlssrv32.exe [2010-03-25 57344]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 TabletServiceWacom;TabletServiceWacom;c:\program files\Tablet\Wacom\Wacom_Tablet.exe [2010-11-15 4807536]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [2011-04-20 7772160]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2011-04-20 243712]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW73.sys [2010-07-15 101904]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\DRIVERS\bcmwlhigh6.sys [2009-11-06 699896]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-11-05 230912]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2010-11-02 10752]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-29 20:47]
.
2011-06-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-29 20:47]
.
2011-06-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1693639882-2133155853-890628258-1000Core.job
- c:\users\Barry\AppData\Local\Google\Update\GoogleUpdate.exe [2011-06-15 23:14]
.
2011-06-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1693639882-2133155853-890628258-1000UA.job
- c:\users\Barry\AppData\Local\Google\Update\GoogleUpdate.exe [2011-06-15 23:14]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Barry\AppData\Roaming\Mozilla\Firefox\Profiles\ggfifi9b.default\
FF - prefs.js: network.proxy.type - 2
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Form History Control: formhistory@yahoo.com - %profile%\extensions\formhistory@yahoo.com
FF - Ext: PriceBlink: info@priceblink.com - %profile%\extensions\info@priceblink.com
FF - Ext: LastPass: support@lastpass.com - %profile%\extensions\support@lastpass.com
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-06-15 21:00:43
ComboFix-quarantined-files.txt 2011-06-16 02:00
ComboFix2.txt 2011-06-15 22:35
.
Pre-Run: 669,170,556,928 bytes free
Post-Run: 669,107,519,488 bytes free
.
- - End Of File - - BF72DB390D8B206A372D9A5211204E7D

Edited by hamluis, 16 June 2011 - 01:55 PM.
Moved from win 7 to Malware Removal Logs.


BC AdBot (Login to Remove)

 


#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,980 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:21 AM

Posted 23 June 2011 - 10:34 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Dhamael

Dhamael
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:21 PM

Posted 23 June 2011 - 11:20 AM

Thanks so much for your offer to help me, Elise. I wanted to stop you though as soon as I read....essentially I gave up trying to beat this thing, and I just did a fresh install (and upgrade to x64) onto a terabyte hard drive I had in reserve here. I am back up and running and everything is nominal. I intend to format the other drive and use it for storage.

Thank you again.

Dham

#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,980 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:21 AM

Posted 23 June 2011 - 11:41 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users