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Google redirect hijack (find-quick-results.com) - Please help me remove


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7 replies to this topic

#1 X10

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Posted 15 June 2011 - 08:34 AM

Hello all,
Many thanks for taking the time to read this post - I really appreciate it.
One of the laptops in our house has become infected with something that is causing some results in Google to go via another search site and take you to pages not related to the original search. After doing some research and testing it seems they are routing through find-quick-results.com and my search brought me to a lot of successful removal posts at this forum, so I hope you can help me.

Please let me know what I should do next!

Thank you,
X10

BC AdBot (Login to Remove)

 


#2 fireman4it

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Posted 15 June 2011 - 09:33 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Note:
If you are unable to run a Gmer scan due the fact you are running a64bit machine please run the following tool and post its log.

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.



Thanks and again sorry for the delay.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 X10

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Posted 18 June 2011 - 08:14 AM

Hello fireman4it, thank you for your speedy response!
Please see DDS log below and gmer log attached.

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_25
Run by Alix at 11:44:52 on 2011-08-16
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.765.237 [GMT 1:00]
.
AV: avast! Antivirus *Disabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\System Utilities\Avast\AvastSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\System Utilities\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Miscellaneous\Microsoft Office\Office\WINWORD.EXE
C:\Miscellaneous\Mozilla Firefox\firefox.exe
C:\Miscellaneous\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\system utilities\avast\aswWebRepIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\system utilities\avast\aswWebRepIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast] "c:\system utilities\avast\avastUI.exe" /nogui
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: Interfaces\{3E88295C-18D9-4651-9CB3-6AF602741214} : NameServer = 10.10.10.200
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\alix\application data\mozilla\firefox\profiles\umdrxtxg.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\miscellaneous\pdf xchange viewer\pdf viewer\npPDFXCviewNPPlugin.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\miscellaneous\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\miscellaneous\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - c:\miscellaneous\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: XULRunner: {E1A9662F-5A86-4E7C-A490-9E87F9890A80} - c:\documents and settings\alix\local settings\application data\{E1A9662F-5A86-4E7C-A490-9E87F9890A80}
FF - Ext: avast! WebRep: wrc@avast.com - c:\system utilities\avast\webrep\FF
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-7-28 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-7-28 307928]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-7-28 19544]
R2 avast! Antivirus;avast! Antivirus;c:\system utilities\avast\AvastSvc.exe [2011-7-28 42184]
.
=============== Created Last 30 ================
.
2011-08-14 16:15:06 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-28 12:37:19 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-07-28 12:36:58 40112 ----a-w- c:\windows\avastSS.scr
2011-07-28 12:36:46 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
.
==================== Find3M ====================
.
.
============= FINISH: 11:45:23.62 ===============

Attached Files

  • Attached File  ark.log   69.87KB   2 downloads


#4 fireman4it

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Posted 18 June 2011 - 09:50 PM

Hello X10 ,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.


1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TDSSKiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 X10

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Posted 19 June 2011 - 12:36 PM

Hi fireman4it,

TDSSKiller reported no threats, below is the combo-fix log, I will continue to use the computer and let you know if we still experience the redirects:

ComboFix 11-06-17.04 - Alix 19/08/2011 18:15:11.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.765.472 [GMT 1:00]
Running from: c:\documents and settings\Alix\My Documents\Downloads\ComboFix.exe
AV: avast! Antivirus *Enabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Alix\Local Settings\Application Data\{E1A9662F-5A86-4E7C-A490-9E87F9890A80}
c:\documents and settings\Alix\Local Settings\Application Data\{E1A9662F-5A86-4E7C-A490-9E87F9890A80}\chrome.manifest
c:\documents and settings\Alix\Local Settings\Application Data\{E1A9662F-5A86-4E7C-A490-9E87F9890A80}\chrome\content\_cfg.js
c:\documents and settings\Alix\Local Settings\Application Data\{E1A9662F-5A86-4E7C-A490-9E87F9890A80}\chrome\content\overlay.xul
c:\documents and settings\Alix\Local Settings\Application Data\{E1A9662F-5A86-4E7C-A490-9E87F9890A80}\install.rdf
.
.
((((((((((((((((((((((((( Files Created from 2011-07-19 to 2011-08-19 )))))))))))))))))))))))))))))))
.
.
2011-08-14 16:15 . 2011-08-14 16:15 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-28 12:37 . 2011-05-10 12:03 307928 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-07-28 12:37 . 2011-05-10 11:59 19544 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-07-28 12:37 . 2011-05-10 11:59 25432 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-07-28 12:37 . 2011-05-10 12:03 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-07-28 12:37 . 2011-05-10 12:02 102616 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2011-07-28 12:37 . 2011-05-10 12:02 96344 ----a-w- c:\windows\system32\drivers\aswmon.sys
2011-07-28 12:37 . 2011-05-10 11:59 30808 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2011-07-28 12:36 . 2011-05-10 12:10 40112 ----a-w- c:\windows\avastSS.scr
2011-07-28 12:36 . 2011-05-10 12:10 199304 ----a-w- c:\windows\system32\aswBoot.exe
2011-07-28 12:36 . 2011-07-28 12:36 -------- d-----w- c:\documents and settings\All Users\Application Data\AVAST Software
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-05-10 12:10 122512 ----a-w- c:\system utilities\Avast\ashShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SiSPower"="SiSPower.dll" [2010-10-26 53248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-05-10 864256]
"RTHDCPL"="RTHDCPL.EXE" [2007-08-10 16384000]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-01-07 253672]
"avast"="c:\system utilities\Avast\avastUI.exe" [2011-05-10 3459712]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [28/07/2011 13:37 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [28/07/2011 13:37 307928]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [28/07/2011 13:37 19544]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 89325461
*Deregistered* - 89325461
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
TCP: Interfaces\{3E88295C-18D9-4651-9CB3-6AF602741214}: NameServer = 10.10.10.200
FF - ProfilePath - c:\documents and settings\Alix\Application Data\Mozilla\Firefox\Profiles\umdrxtxg.default\
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\miscellaneous\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\miscellaneous\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - c:\miscellaneous\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: avast! WebRep: wrc@avast.com - c:\system utilities\Avast\WebRep\FF
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-19 18:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-08-19 18:24:33
ComboFix-quarantined-files.txt 2011-08-19 17:24
.
Pre-Run: 10,544,742,400 bytes free
Post-Run: 10,545,917,952 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 241FD65571F55BBAE10A4EBFEB78E66B

#6 fireman4it

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Posted 22 June 2011 - 11:44 AM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 2-3 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#7 X10

X10
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Posted 24 June 2011 - 11:02 AM

Hello fireman4it,
Thanks for your follow up.
I have posted the log as requested. We have currently not been using that laptop to do searches very often, so cannot say if the problem still persists as it has done. So far, with the limited use of the laptop since the last post, we have not seen any re-directs, but like I said have not done many searches with it.
I will report back after the weekend to let you know if there has been no search result hijacking.

Many thanks again for you help.
X10

#8 fireman4it

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Posted 29 June 2011 - 06:24 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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