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Programs Close after startup


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#1 SCR_Dragon

SCR_Dragon

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Posted 15 June 2011 - 02:41 AM

Hey there. New here and finally decided I need some help aside from Google with this issue after a few days.

The issue is some programs close after opening/sign in. Primarily my three instant messengers. Yahoo, Google chat, and windows live 2009. It allows for it to sign in but after about a second it closes and ends the process. This happens with all three in the same manner. The other program it does it with is starcraft II which contacts the update server and then closes almost immediately afterwards.

I'm running windows xp x64 pro.

Here is the log that HJT gives me. I tried checking on the ones that say (file missing) at the end but it did nothing.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:38:42 AM, on 6/15/2011
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files\Logitech\GamePanel Software\Applets\LCDMedia.exe
C:\Program Files (x86)\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\SysWOW64\CTsvcCDA.EXE
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files (x86)\Razer\Mamba\RazerTray.exe
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\ASUS\TurboV EVO\TurboVHelp.exe
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files\ASUS\Ai Suite\QFan4\FanHelp.exe
C:\WINDOWS\DAODx.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files (x86)\MediaMonkey\MediaMonkey.exe
C:\Program Files (x86)\NCsoft\Launcher\NCLauncher.exe
C:\Documents and Settings\Administrator\Desktop\Hijack\HiJackThis.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Java\jre6\bin\jqs.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=userinit
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\ievkbd.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files (x86)\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Razer Mamba Driver] C:\Program Files (x86)\Razer\Mamba\RazerTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] "C:\Program Files (x86)\PowerISO\PWRISOVM.EXE"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AsioReg] REGSVR32 /S CTASIO.DLL
O4 - HKLM\..\Run: [MBMon] rundll32 AMBSpi.dll,MBMon
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [Six Engine] "C:\Program Files (x86)\ASUS\EPU\EPU.exe" -b
O4 - HKLM\..\Run: [TurboV Help] "C:\Program Files\ASUS\TurboV EVO\TurboVHelp.exe"
O4 - HKLM\..\Run: [TurboV EVO] "C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe" -b
O4 - HKLM\..\Run: [QFan Help] "C:\Program Files\ASUS\Ai Suite\QFan4\FanHelp.exe"
O4 - HKLM\..\Run: [RunDAOD] C:\WINDOWS\DAODx.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe"
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [SwitchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files (x86)\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1265060465375
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll
O23 - Service: ASUS System Control Service (AsSysCtrlService) - ASUSTeK Computer Inc. - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
O23 - Service: cFosSpeed System Service (cFosSpeedS) - cFos Software GmbH - C:\Program Files\ASUS\ROG GameFirst\spd.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files (x86)\Java\jre6\bin\jqs.exe
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

--
End of file - 14178 bytes


Any help is greatly appreciated. Thanks!

Attached Files



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#2 Elise

Elise

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Posted 23 June 2011 - 10:31 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

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Posted 03 July 2011 - 08:20 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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