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Getting BSOD every day 2-3 times per day


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23 replies to this topic

#1 Demonicsoul

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Posted 14 June 2011 - 07:40 AM

Hello there. As the title states i started getting BSOD approx 3 days now. It happens every day 2-3 times. The message i get is the following (my pc operates at windows 7 starter):

Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.11
Locale ID: 1032

Additional information about the problem:
BCCode: a0
BCP1: 00000009
BCP2: C00000B5
BCP3: 00000001
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files to describe the problem:
C:\Windows\Minidump\061411-14523-01.dmp
C:\Users\user\AppData\Local\Temp\WER-24601-0.sysdata.xml

Any help would be appreciated. Thanks in advance
Tasos

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#2 Allan

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Posted 14 June 2011 - 07:41 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 Demonicsoul

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Posted 14 June 2011 - 07:49 AM

Hello Allan. I did as u said and here is the bsod content:

==================================================
Dump File : 061411-14523-01.dmp
Crash Time : 14/6/2011 3:19:12 μμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\061411-14523-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160.592
==================================================

==================================================
Dump File : 061311-15397-01.dmp
Crash Time : 13/6/2011 5:41:07 μμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\061311-15397-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160.840
==================================================

==================================================
Dump File : 060311-14648-01.dmp
Crash Time : 3/6/2011 2:59:54 μμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\060311-14648-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160.840
==================================================

Thanks for your fast reply

#4 Allan

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Posted 14 June 2011 - 07:57 AM

See if anything here helps: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/internalpowererror-a0/2c1296dd-377e-4cd4-bf1b-33581e9d62a7

#5 Demonicsoul

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Posted 14 June 2011 - 08:10 AM

Ok thanks alot Allan, i did what the post said and will reply here with news. Cheers

#6 Demonicsoul

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Posted 16 June 2011 - 12:10 PM

ok now the problem seems worse, i get something like an ms dos pop in my screen which disappears and then i get the blue screen again and my pc restarts

#7 Demonicsoul

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Posted 16 June 2011 - 12:15 PM

Here is the report from bluescreenview:


==================================================
Dump File : 061611-14227-01.dmp
Crash Time : 16/6/2011 8:07:31 μμ
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x829ff901
Parameter 3 : 0x8ad1fc00
Parameter 4 : 0x8ad1f7e0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1b2901
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+1b2901
Stack Address 1 : ntkrnlpa.exe+1b6d6e
Stack Address 2 : ntkrnlpa.exe+6e03b
Stack Address 3 : ntkrnlpa.exe+20e9df
Computer Name :
Full Path : C:\Windows\Minidump\061611-14227-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 154.776
==================================================

==================================================
Dump File : 061611-13852-01.dmp
Crash Time : 16/6/2011 2:12:54 μμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\061611-13852-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 152.504
==================================================

==================================================
Dump File : 061611-18954-01.dmp
Crash Time : 16/6/2011 10:41:51 πμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\061611-18954-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160.840
==================================================

==================================================
Dump File : 061411-14523-01.dmp
Crash Time : 14/6/2011 3:19:12 μμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\061411-14523-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160.592
==================================================

==================================================
Dump File : 061311-15397-01.dmp
Crash Time : 13/6/2011 5:41:07 μμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\061311-15397-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160.840
==================================================

==================================================
Dump File : 060311-14648-01.dmp
Crash Time : 3/6/2011 2:59:54 μμ
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 0x00000009
Parameter 2 : 0xc00000b5
Parameter 3 : 0x00000001
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcdfc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : ntkrnlpa.exe+328602
Stack Address 2 : ntkrnlpa.exe+325e91
Stack Address 3 : ntkrnlpa.exe+31fa7a
Computer Name :
Full Path : C:\Windows\Minidump\060311-14648-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160.840
==================================================

#8 Allan

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Posted 16 June 2011 - 12:36 PM

Do you have hibernation enabled?

#9 Demonicsoul

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Posted 16 June 2011 - 01:15 PM

i dont have a clue about that. how do i check it?

#10 Allan

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Posted 16 June 2011 - 01:26 PM

Then the answer is probably no, but please check in Control Panel - Power Options

#11 Demonicsoul

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Posted 16 June 2011 - 01:27 PM

i think hibernate is off. do i have to enable it ?

#12 Allan

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Posted 16 June 2011 - 01:33 PM

No, absolutely not.

#13 Allan

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Posted 16 June 2011 - 01:38 PM

Here's the problem - that particular error is usually caused by a problem with Hibernation. But you aren't using hibernation, so now we just have to guess. I'd like to try three things in this order:

First, please run a check of the hard drive. To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type:chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot


Then I'd like to check the ram. To check the ram, download memtest (http://www.memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

If the problem continues after that, I'd like to try a selective startup. But first please run the above two checks.


#14 Demonicsoul

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Posted 16 June 2011 - 01:38 PM

ok thanks alot. i will try those stuff and come back with the reply (i did hd check and mem test 1 month ago but will do them again)

Edited by Demonicsoul, 16 June 2011 - 01:50 PM.


#15 Allan

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Posted 16 June 2011 - 01:44 PM

Please see my post above.




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