Posted 14 June 2011 - 05:41 AM
Hi, we are experiencing a very frustrating intermittent problem with being unable to connect to the office internet connection. This occurs only on notebooks and not on the desktop pc's we have. For example, on any particular day a user successfully logs onto the network via an ethernet cable, is assigned his ip address and can use all network resources successfully, including internet connection. The next day he can again successfully logon to the network, however he is not able to connect to the internet!! What is even more strange is that if we disconnect his ethernet cable and turn on his wireless connection he can then successfully connect to the internet via the wireless router we have connected to our network. Then if he comes in next day and reconnects via ethernet cable he can successfully connect to the internet.
Any ideas? This has been happening for a few months now and we have been unable to fix. it's SO frustrating.