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Search engine redirects, removed malware but problem persists.


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9 replies to this topic

#1 keloise

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Posted 13 June 2011 - 11:28 PM

For about 2 weeks now I've been experiencing search engine and browser redirects - it started when Trend Micro expired and I was left unprotected for only a day. I ran a scan with MBAM and it found 4 instances of spyware.passwords.xgen, which I removed. I installed Trend Micro Titanium Internet Security and everything seemed okay for a couple of days, until pages started redirecting again, in one of two ways - either I would get to a Trend Micro warning page telling me that it was a dangerous page, or pages would not load and I would have to refresh them, making me think it was trying to redirect but had been stopped.
I've scanned with Trend Micro and MBAM (however that was a while ago as when installing Trend Micro it forced me to uninstall MBAM) but nothing came up, however the redirects are still happening. The only thing that has come up is the atdmt cookie.

Just additionally:
- Around 2 or 3 weeks ago my gmail account was compromised and used to send spam, I'm not sure if this is related or not.
- For a while, my wireless internet connection would stop working about 20 minutes after boot (giving me the 'windows cannot configure...' message). This seems to have stopped now, however I can't recall whether I did anything to fix it or not :/
- Trend Micro has reported 1318 web threats stopped since it was installed - I would include a screenshot but I don't know how >_>
XP Home Edition

Edited by keloise, 13 June 2011 - 11:33 PM.


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#2 boopme

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Posted 19 June 2011 - 12:14 PM

Hello. please change your email password as it's compromised.

Please run the tool here How to remove Google Redirects
Let me know if it finds something.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 keloise

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Posted 20 June 2011 - 05:36 AM

TDSS found and removed system32/drivers/tcpip
MBAM found nothing.
Also, sometime during the course of the MBAM scan, I got a window from Trend Micro saying that it had found 2 threats - 2 instances of "JS_DLDR.SMIA". One was removed, and one had 'Access denied'.

#4 boopme

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Posted 20 June 2011 - 03:44 PM

You did reboot after the scans?? Have the redirects stopped?

Lets see what an Online scan says.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 keloise

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Posted 22 June 2011 - 07:11 AM

Yeah, I did reboot.
ESET is taking a very long time to finish, only 56% through and it's been nearly 24 hours, but it's found 7 threats so far. The 'web threats' section of Trend Micro is showing 0 web threats for today and yesterday, as opposed to hundreds, which makes me think the redirects have stopped.
Also, Trend Micro stopped and removed another instance of JS_DLDR.SMIA.

#6 boopme

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Posted 22 June 2011 - 09:56 AM

Seems ESET is competing with TM for space so its going slow... Let it finish.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 keloise

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Posted 23 June 2011 - 09:58 AM

Finally done!
C:\Documents and Settings\Eloise\Desktop\Pictures\Poolga, etc\MsgPlusLive-484.exe a variant of Win32/MessengerPlus application cleaned by deleting - quarantined
C:\Documents and Settings\Eloise\Local Settings\Temp\jar_cache5121109019496535103.tmp a variant of Java/Exploit.CVE-2010-0842.L trojan deleted - quarantined
C:\Documents and Settings\Eloise\Local Settings\Temp\jar_cache7937920589757382452.tmp a variant of Java/TrojanDownloader.OpenStream.NBU trojan deleted - quarantined
C:\Documents and Settings\Eloise\My Documents\Downloads\MCSetup.exe Win32/Toolbar.Zugo application deleted - quarantined
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\6\58431e06-7874f62f multiple threats deleted - quarantined
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\L1MFJ9SH\index[2].htm JS/Kryptik.AQ.Gen trojan cleaned by deleting - quarantined
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\X1U7MKXP\scoreouto_com[1].htm HTML/Iframe.B.Gen virus deleted - quarantined

#8 boopme

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Posted 23 June 2011 - 11:51 AM

Great! so how is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 keloise

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Posted 25 June 2011 - 12:20 AM

It seems fine, not as slow as it was, and no more redirects. Is there anything else we need to do?

#10 boopme

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Posted 25 June 2011 - 08:36 PM

Looks good here. If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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