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#1 edcarr101

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Posted 13 June 2011 - 09:37 PM

Hello-

I'm running Vista Business 32-bit. Problem started 2 days ago when I acquired a couple other viruses one of which I believe was 'Malware Defender' or something of that sort.

I used Malwarebytes, Spybot, Ad-aware, and SuperAntiSpiware which seemed to take care of all of the "visible" viruses, but afterward I realized that I had the google redirect virus. I attempted to use HitmanPro3.5 as suggested somewhere else, but it did not catch the problem.

I used combofix in the past and had success with a similar problem (on a different computer), but I would like to know if I should do that. This laptop is more sensitive (as it is actually mine...)

D.D.S. log below. GMER keeps having an error during the scan, so I'm unable to post the log from it. Please advise.

Thanks!



.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_26
Run by The Homans at 22:52:05 on 2011-06-13
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2037.983 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Service Utility\VAIO-SUTOOL.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Users\The Homans\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://ag.21ccharter.org/Citrix/MetaFrame1/auth/login.aspx
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [Google Update] "c:\users\the homans\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [EPSON Stylus Photo RX595 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticla.exe /fu "c:\windows\temp\E_SA2D6.tmp" /EF "HKCU"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [VAIOCameraUtility] "c:\program files\sony\vaio camera utility\VCUServe.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\thehom~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\the homans\appdata\roaming\dropbox\bin\Dropbox.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E0FEE963-BB53-4215-81AD-B28C77384644} - hxxps://pattcw.att.motive.com/wizlet/DSLActivation/static/installer/ATTInternetInstaller.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{3C78A294-619B-4FBF-ABE9-5373074D9864} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{90B80194-1F6A-4CF3-9B65-3A37CEA8764D} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: VESWinlogon - VESWinlogon.dll
LSA: Notification Packages = scecli psqlpwd
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\the homans\appdata\roaming\mozilla\firefox\profiles\62xk7wio.default\
FF - prefs.js: browser.startup.homepage - gmail.com
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\users\the homans\appdata\local\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\users\the homans\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\the homans\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-11-23 64288]
R0 shpf;Sony HDD Protection Filter Driver;c:\windows\system32\drivers\shpf.sys [2010-1-2 14720]
R1 SASDIFSV;SASDIFSV;c:\users\thehom~1\appdata\local\temp\sas_selfextract\SASDIFSV.SYS [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\users\thehom~1\appdata\local\temp\sas_selfextract\SASKUTIL.SYS [2010-5-10 67656]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2009-12-23 21504]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-9-23 2151128]
R2 MSSQL$VAIO_VEDB;SQL Server (VAIO_VEDB);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-23 15232]
R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\drivers\R5U870FLx86.sys [2007-6-26 75392]
R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\drivers\R5U870FUx86.sys [2007-6-26 43904]
R3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [2007-6-25 31104]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2007-6-26 33792]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-2-4 39984]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2006-11-28 92288]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\sony\vaio media integrated server\UCLS.exe [2005-1-1 745472]
S4 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\sony\vaio media integrated server\platform\SV_Httpd.exe [2005-1-1 397312]
S4 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\sony\vaio media integrated server\platform\UPnPFramework.exe [2005-1-1 1089536]
.
=============== Created Last 30 ================
.
2011-06-14 01:55:11 17480 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-06-14 01:54:38 -------- d-----w- c:\programdata\Hitman Pro
2011-06-13 02:49:51 -------- d-----w- c:\program files\iPod
2011-06-13 02:49:35 -------- d-----w- c:\program files\iTunes
2011-06-13 02:40:25 -------- d-----w- c:\program files\Bonjour
2011-06-13 02:23:40 -------- d-----w- c:\program files\OpenTTD
2011-06-13 02:22:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-13 02:14:31 -------- d-----w- c:\users\the homans\appdata\local\Secunia PSI
2011-06-13 02:14:12 -------- d-----w- c:\program files\Secunia
2011-06-12 12:39:52 -------- d-----w- c:\users\the homans\appdata\roaming\SUPERAntiSpyware.com
2011-06-12 12:39:52 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-06-12 12:38:00 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-06-12 12:37:59 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-06-12 12:37:59 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-06-12 12:37:59 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-06-12 12:37:59 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-06-12 12:37:57 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-06-12 12:37:57 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-06-12 12:37:56 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-06-10 06:22:44 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{1c6bdaaf-6f2d-47b4-b6fc-7d8551438d27}\mpengine.dll
.
==================== Find3M ====================
.
2011-06-13 02:27:58 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-29 13:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-10 18:45:33 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-04-06 20:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
============= FINISH: 22:54:37.07 ===============

Edited by edcarr101, 13 June 2011 - 10:23 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 June 2011 - 02:46 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 20 June 2011 - 08:10 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 edcarr101

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Posted 21 June 2011 - 05:47 AM

I apologize for the delay in my response. Between looking at similar problems that others had here in the forums, I solved the issue on my own. Thanks.

#5 gringo_pr

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Posted 21 June 2011 - 09:51 AM

Thanks for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

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Posted 25 June 2011 - 02:18 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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