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Pop-ups and Redirect Issues


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4 replies to this topic

#1 daverc63

daverc63

  • Members
  • 3 posts
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  • Local time:02:31 PM

Posted 13 June 2011 - 07:40 PM

Hi,

I am on Windows XP. I've had this problem for a few weeks and I can't get rid of it.
I have used Spy-Ware Doctor, Malwarebytes antiMalware, Registry Mechanic and still have the issue.
I did have the XP Recovery virus a few weeks back. I did get rid of that. Now I'm getting Popups and Redirect Issues using Google. I also do have an issue with my shortcuts. If I go to All Programs > Itunes > (Empty). I have this issue with other programs as well. I hope someone can help.

Here is my DDS file and my attached gmer file.
.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_22
Run by Owner at 10:03:32 on 2011-06-13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.638 [GMT -4:00]
.
AV: Spyware Doctor with AntiVirus *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Ant.com\IE add-on\AntUpdaterService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxbacoms.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciServiceHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsGui.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\WINDOWS\system32\ps2.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\NETGEAR\WPN511\Utility\WPN511.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Spyware Doctor\BDT\FGuard.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Software Informer\softinfo.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\Defogger.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ajc.com/
uDefault_Page_URL = hxxp://start.earthlink.net
uDefault_Search_URL = hxxp://www.earthlink.net/partner/more/msie/button/search.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.pctools.com/mrc/fix_homepage/
uInternet Settings,ProxyOverride = localhost;*.local
uSearchURL,(Default) = hxxp://www.pctools.com/mrc/fix_homepage/
uURLSearchHooks: SrchHook Class: {44f9b173-041c-4825-a9b9-d914bd9dcbb3} - c:\program files\earthlink totalaccess\ElnIE.dll
uURLSearchHooks: H - No File
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: Ant.com browser helper (video detector): {346fde31-dff9-418a-90c8-ba31dc9ff2ef} - c:\program files\ant.com\ie add-on\Download.dll
BHO: IEProxyHelperObj Class: {43df16fd-d9ed-4c9e-b14a-f3236a12c649} - c:\program files\musicnow\IEProxyHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: IE_PopupBlocker Class: {656ec4b7-072b-4698-b504-2a414c1f0037} - c:\program files\earthlink totalaccess\accelerator\prpl_IePopupBlocker.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.9.0\ViewBarBHO.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.9.0\IEViewBar.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: Ant.com Download Toolbar: {2e924f4f-67f0-4bd8-9560-49f468e843d2} - c:\program files\ant.com\ie add-on\AntToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\progra~1\yahoo!\common\yhexbmesus.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Pando Media Booster] c:\program files\pando networks\media booster\PMB.exe
uRun: [Software Informer] "c:\program files\software informer\softinfo.exe" -autorun
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [BurnQuick Queue] c:\windows\BQTray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Lexmark X5100 Series] "c:\program files\lexmark x5100 series\lxbabmgr.exe"
mRun: [AS00_WPN511] c:\program files\netgear\wpn511\utility\WPN511.exe -hide
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [PCTools FGuard] c:\program files\spyware doctor\bdt\FGuard.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsGui.exe" /hideGUI
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mif269~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {70AF6C9F-0818-4cf7-924A-BBDBB24211D3} - {70AF6C9F-0818-4cf7-924A-BBDBB24211D3} - c:\program files\ant.com\ie add-on\Download.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif269~1\office12\REFIEBAR.DLL
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
LSP: c:\program files\earthlink totalaccess\accelerator\prplsf.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
Trusted Zone: $talisma_url$
Trusted Zone: csc.com\etes
Trusted Zone: gay.com\www
Trusted Zone: microsoft.com\download.windowsupdate
Trusted Zone: microsoft.com\update
Trusted Zone: netglearning.com
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} - hxxp://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1091715610821
DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} - hxxp://scpwcb.ops.placeware.com/etc/place/CHARLIE/CHApws-b1/5.1.8.511/lib/quicksilver.cab
DPF: {4D991907-376B-4930-9090-8876B7E54087} - hxxp://a1776.ff.fullaudio.com.edgesuite.net/f/1776/8819/1d/software.fullaudio.com/musicnow/phoenix/4.0.0.17/MusicNow.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1207401391062
DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} - hxxp://content.ancestry.com/asfiles/files/install/MFImgVwr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D7F68AA9-870C-4E5E-B938-FD25F2EE59F3} - hxxps://www.microstrategy.hostedtraining.com/activexTunnel.CAB
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F0FCC76D-767E-4759-A447-62289CA775AA} - hxxp://client.dbm.com/v51/ie/controls/CoreportSsoClient.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{7CD40309-5C0B-472F-BA4C-BD5399E2EA1F} : DhcpNameServer = 192.168.1.254
Handler: jpip - {B92DD248-E3D5-4A92-B311-C9B841681455} - c:\program files\lizardtech\express view\expressview.dll
Handler: sidlet - {B92DD248-E3D5-4A92-B311-C9B841681455} - c:\program files\lizardtech\express view\expressview.dll
Notify: igfxcui - igfxdev.dll
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Notification Packages = scecli scecli scecli scecli scecli
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\xswcsvh6.default\
FF - prefs.js: browser.startup.homepage - www.ajc.com
FF - plugin: c:\documents and settings\owner\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\owner\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npImgCtl.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-3-30 263888]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2010-11-22 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2010-11-22 656320]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2011-6-6 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2011-6-6 69392]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-3-30 251560]
R1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\drivers\PCTSD.sys [2011-6-6 233976]
R2 AntUpdaterService;Ant Toolbar updater service;c:\program files\ant.com\ie add-on\AntUpdaterService.exe [2010-12-22 515096]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2009-10-25 337872]
R2 EarthLinkMonitor;EarthLink Monitor Service;c:\program files\earthlink totalaccess\wengine\wmonitor.exe [2005-1-26 65604]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2006-8-30 14336]
R2 lxba_device;lxba_device;c:\windows\system32\lxbacoms.exe -service --> c:\windows\system32\lxbacoms.exe -service [?]
R2 McciServiceHost;McciServiceHost;c:\program files\common files\motive\McciServiceHost.exe [2011-4-27 315392]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-6-9 632792]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2011-1-24 371472]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2011-1-24 1117144]
R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2009-3-30 70664]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2011-6-6 33552]
R3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]
S1 MpKsl495fc1fe;MpKsl495fc1fe;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{e576f30e-b449-4997-92d6-130024d3bdc5}\mpksl495fc1fe.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{e576f30e-b449-4997-92d6-130024d3bdc5}\MpKsl495fc1fe.sys [?]
S1 MpKsl678e419c;MpKsl678e419c;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{e576f30e-b449-4997-92d6-130024d3bdc5}\mpksl678e419c.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{e576f30e-b449-4997-92d6-130024d3bdc5}\MpKsl678e419c.sys [?]
S2 gupdate1c9bb794fd9b738;Google Update Service (gupdate1c9bb794fd9b738);c:\program files\google\update\GoogleUpdate.exe [2009-4-12 133104]
S2 tgsrvc_providercomcast;SupportSoft Repair Service (providercomcast);c:\program files\providercomcast\bin\tgsrvc.exe /p providercomcast --> c:\program files\providercomcast\bin\tgsrvc.exe [?]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\system32\AWINDIS5.SYS [2009-3-6 16194]
S3 BW2NDIS5;BW2NDIS5;c:\windows\system32\drivers\BW2NDIS5.SYS [2004-11-1 17536]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-4-12 133104]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
.
=============== Created Last 30 ================
.
2011-06-08 14:52:44 -------- d-----w- c:\documents and settings\owner\local settings\application data\MTV Networks
2011-06-06 15:25:28 69392 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2011-06-06 15:25:28 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2011-06-06 15:25:28 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2011-06-06 14:45:27 233976 ----a-w- c:\windows\system32\drivers\PCTSD.sys
2011-06-06 14:07:51 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-26 19:08:46 -------- d-----w- c:\documents and settings\owner\application data\Malwarebytes
2011-05-26 19:08:21 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-26 19:08:16 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-26 19:08:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-26 18:26:50 -------- d-----w- C:\tdsskiller
2011-05-26 15:05:13 18944 ----a-w- c:\windows\system32\simptcp.dll
2011-05-23 00:19:49 -------- d-----w- c:\documents and settings\owner\application data\PCTools
.
==================== Find3M ====================
.
2011-05-24 23:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-20 15:44:30 149456 ----a-w- c:\windows\SGDetectionTool.dll
2011-05-20 15:44:28 2078672 ----a-w- c:\windows\PCTBDCore.dll
2011-05-20 15:44:28 1533904 ----a-w- c:\windows\PCTBDRes.dll
2011-05-20 15:44:22 767952 ----a-w- c:\windows\BDTSupport.dll
2011-05-11 17:35:32 160576 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-05-11 13:55:10 263888 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-05-06 17:28:38 70664 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-05-06 17:26:34 251560 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
.
============= FINISH: 10:10:54.65 ===============

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#2 gringo_pr

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Posted 17 June 2011 - 02:45 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 daverc63

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Posted 17 June 2011 - 08:36 AM

Hi, Yesterday I finally got the TDSSKILLER to run and I no longer have the pop-ups and redirects.
You can close out this ticket.

Thanks.

#4 gringo_pr

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Posted 17 June 2011 - 09:12 AM

thanks for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

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Posted 20 June 2011 - 07:56 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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