Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with rootkit.zero access in TCP/IP - Combo fix says so


  • This topic is locked This topic is locked
4 replies to this topic

#1 duhhh7

duhhh7

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:01 AM

Posted 13 June 2011 - 12:59 PM

Repeatedly re installed operating system on hard drive. Monitor goes to no siganl after some use. internet veryyyy slow. Followed malware removal on major geeks. Combofix says I have rootkit.zero access infection. Ran combofix a couple of times - still have infection. I have attached the logs you requested after following your instructions. Help!

Attached Files



BC AdBot (Login to Remove)

 


#2 D-FRED-BROWN

D-FRED-BROWN

    Resident Bracketologist


  • Malware Response Team
  • 834 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kansas, USA
  • Local time:01:01 PM

Posted 22 June 2011 - 11:43 AM

Hello duhhh7 and welcome to Bleeping Computer! :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. :thumbup2:

Please print or save this topic: it will make it easier for you to follow the instructions and complete all of the necessary steps.

-------------

ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained.
It is intended by its creator to be used under the guidance and supervision of a Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

-------------

Please do the following:
  • Please download aswMBR.exe from here and save it to your Desktop.
  • Double click aswMBR.exe to start the tool. (Vista - Win 7 Rt click to run as Administrator)
  • Click Scan
  • Upon completion of the scan, click Save log and save it to your Desktop, and post that log in your next reply. Do NOT attempt any Fix at this time!
  • This will also create a file on your Desktop named MBR.dat. Right click that file and select Send To->Compressed (zipped) folder. Attach that zipped folder in your next reply as well.

-------------

Please download to your Desktop:
  • TDSSKiller.zip from here and extract it (right click on it => "Extract here").

>>> TDSSKiller: Double-click on TDSSKiller.exe to run the application.
  • Click on the Start Scan button and wait for the scan and disinfection process to be over.
  • If an infected file is detected, the default action will be Cure, click on Continue Posted Image
  • If a suspicious file is detected, the default action will be Skip, click on Continue Posted Image
  • If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.
  • If no reboot is required, click on Report. A log file will appear. Please copy and paste the contents of that file in your next reply.

In your next reply, please include the following (you may need to use two posts to get it all in):
  • TDSSKiller_log.txt
how the PC is running now?


-------------

In your next reply, please include:
  • aswMBR log and MBR.dat Zip file
  • TDSSKiller log

How is your computer running now?
Proud graduate of SpywareInfo Bootcamp
Follow me on Twitter! @dfredbrown
Posted Image
Unified Network of Instructors and Trained Eliminators

I volunteer my free time to help you. Please consider making a donation so I can continue helping people like you.
Posted Image
Thank you!

#3 D-FRED-BROWN

D-FRED-BROWN

    Resident Bracketologist


  • Malware Response Team
  • 834 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kansas, USA
  • Local time:01:01 PM

Posted 25 June 2011 - 10:44 PM

(bump)

Are you still with me? If your problems still persist, let me know and we'll go about fixing them. :wink:
If not, please let me know so I can close this topic.

-DFB
Proud graduate of SpywareInfo Bootcamp
Follow me on Twitter! @dfredbrown
Posted Image
Unified Network of Instructors and Trained Eliminators

I volunteer my free time to help you. Please consider making a donation so I can continue helping people like you.
Posted Image
Thank you!

#4 D-FRED-BROWN

D-FRED-BROWN

    Resident Bracketologist


  • Malware Response Team
  • 834 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kansas, USA
  • Local time:01:01 PM

Posted 29 June 2011 - 10:09 PM

(last bump)

Are you still with me? If your problems still persist, let me know and we'll go about fixing them.

Otherwise, this topic will be closed in a few days.

-DFB
Proud graduate of SpywareInfo Bootcamp
Follow me on Twitter! @dfredbrown
Posted Image
Unified Network of Instructors and Trained Eliminators

I volunteer my free time to help you. Please consider making a donation so I can continue helping people like you.
Posted Image
Thank you!

#5 D-FRED-BROWN

D-FRED-BROWN

    Resident Bracketologist


  • Malware Response Team
  • 834 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kansas, USA
  • Local time:01:01 PM

Posted 05 July 2011 - 11:58 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Proud graduate of SpywareInfo Bootcamp
Follow me on Twitter! @dfredbrown
Posted Image
Unified Network of Instructors and Trained Eliminators

I volunteer my free time to help you. Please consider making a donation so I can continue helping people like you.
Posted Image
Thank you!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users