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Windows XP recovery


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#1 Olorin1955

Olorin1955

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Posted 13 June 2011 - 10:31 AM

I've been 'lucky' enough to have two machines infected in one week. Let's start with my son's laptop, a Windows 7 HP G60.

When I try to run rkill (as iExplore.exe) I get a message that access is denied. The log shows suspicious processes terminated, but I'm not convinced.

Then, I run TDSSKiller, from Kaspersky, which claims no threats found. Again, I'm not convinced.

I now try to run the MBAM installer, where I get the Access is denied error again, and the setup cannot complete.

Any thoughts on next steps?

Steve

Edited by Andrew, 13 June 2011 - 01:59 PM.
Mod Edit: Moved From MRL To AII - AA


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