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xp anti-virus 2011 problem


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#1 Kewwy

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Posted 13 June 2011 - 10:04 AM

Okay. Xp anti-virus 2011 attacked my computer and did everything it can to make me not go online. This is my one and only main computer. Internet explorer worked and that was the only thing working. Malwarebytes anti-malware didn't work. So I tried uninstalling it and re-installing it. It worked, updated it, scanned, found like 8 problems and removed them.

After that, the next day I checked my computer and there was another thing wrong with it. It said that firewall was not on and I checked it was off so I turned it on. Soon after that another pop up at the taskbar says automatic updates is turned off or something like that. I went to turn it back on but it wont work. So, I got a little help from someone who told me to go to run then type regsvr32 wuapi.dll and so on. If you guys know what I mean. It did work.

Later, that xp anti-virus came back. Internet Explorer did not work this time. Like a repeat of everything I've written up there and I did the same. But xp anti-virus stayed and a friend of mine told me to do this.

Click Start, Run. Type command and press Enter. Type notepad and press Enter.
Notepad opens. Copy all the text below into Notepad.

[Version]
Signature="$Chicago$"
Provider=www.myantispyware.com

[DefaultInstall]
DelReg=regsec
AddReg=regsec1

[regsec]
HKCU, Software\Classes\.exe
HKCU, Software\Classes\pezfile
HKCR, .exe\shell\open\command

[regsec1]
HKCR, exefile\shell\open\command,,,"""%1"" %*"
HKCR, .exe,,,"exefile"
HKCR, .exe,"Content Type",,"application/x-msdownload"

Save this as fix.inf to your Desktop (remember to select Save as file type: All files in Notepad.)
Right click to fix.inf and select Install. Reboot your computer.

It did work, but that thing came back and I did it again.

So I gave up and went to look for a better scanner. Someone told me to get superantispyware and rkill I did. Run rkill. Then scanned it with sas, and got a lot of problems. Removed them. So far I haven't gotten anything yet.

Now I'm suspecting there's a virus, malware, trojan or whatever it is still in there hiding somewhere. I say that cause computers been slow on startup and it's been loud too. Also, when I turn off computer it says end now button on superantispyware. So, I just wanna make sure there isn't something there. I need help.

One last question I'm sure. Sorry to keep you guys this long. lol. My driver or burner whatever you call it doesn't read some blank dvds. It can read datas, dvds, and cds. But not some blank dvds. The same brand 10 pack blank dvds. It can read 5 of them and the other 5 it won't. My question is, "If there's a virus in here can it affect my burning thingy and if not why is that happening?".

Anyone? Please Help! I'm trying to follow the rules on here. Putting more info. Sorry for the long post.

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#2 invision

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Posted 13 June 2011 - 10:15 AM

Please follow this guide by boopme and report your findings

Hello,lets first see if there is a malware here.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware



#3 Kewwy

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Posted 14 June 2011 - 06:03 AM

Okay, Thanks for replying.

So, I did what you said but tdss rootkit removing tool didn't find any infection!

I just updated my malwarebytes anti-malware and did a quick scan and it didn't find anything.

Here's the log.


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6852

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

14/06/2011 5:44:39 AM
mbam-log-2011-06-14 (05-44-39).txt

Scan type: Quick scan
Objects scanned: 204072
Time elapsed: 5 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

If that's the log you were talking about.
That's my completed scan of Malwarebytes' Anti-malware.

Thanks for taking the time to try and help me. :D
I'll wait for your reply.




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