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I've lost all icons and files, desktop is blank, start menu blank


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#1 jdennisrr1

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Posted 13 June 2011 - 09:17 AM

All my files, all my icons, everything in my start menu except Run, Control Panel, and Connect To is blank. When I try to open the task manager it says "Task Manager has been disabled by your administrator".

I had to setup a new connection just to get access to this forum through MSN.

Any help anyone can give me is much appreciated.

Thanks

Edited by hamluis, 13 June 2011 - 10:26 AM.
Moved from XP to Am I Infected.


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#2 USN Vet

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Posted 13 June 2011 - 11:19 AM

Run the unhide.exe utility. (i think it has been updated to handle this, but:

After running the unhide tool you may still be missing most of your start menu shortcuts… They can be found in a folder named smtmp inside:

(XP)- C:\Documents and Settings\Username\Local Settings\Temp
(W7)- C:\Users\(Username)\AppData\Local\Temp


These will be there unless you have removed temp files / folders

There might be three numbered folders inside C:\Documents and Settings\Your User Name\Local Settings\Temp\smtmp folder. The folders will be numbered 1, 2 and 4.

Inside the 1 folder is a folder named “Programs.” This folder should be copied / pasted to (using XP) to C:\Documents and Settings\All Users\Start Menu, which will already have a folder named Programs but it is safe to overwrite it since Windows will replace the subfolders without creating duplicates.

Inside the 2 folder are the quick launch items specific for the user. Select ALL of these shortcuts and copy / paste to (using XP) C:\Documents and Settings\Your User Name\Application Data\Microsoft\Internet Explorer\Quick Launch.

Inside the 4 folder are the desktop items that should be copied to C:\Documents and Settings\All Users\Desktop.

For Windows 7 users, the all users start menu is C:\ProgramData\Microsoft\Windows\Start Menu\Programs and the all users desktop folder is C:\Users\Public\Desktop
Feel free to ignore my comment, just another user !

#3 jdennisrr1

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Posted 13 June 2011 - 12:37 PM

USN Vet,

Can you expand on this a bit? How do I run the unhide.exe utility? I am a novice, and honestly the laptop looks basically like it's been wiped clean. Everything is gone, when the start menu opens it says all programs is empty, documents and settings doesn't even show up in my c: drive. I appreciate your help.

Thanks again!

Edited by jdennisrr1, 13 June 2011 - 12:38 PM.


#4 Spec4_Harper

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Posted 13 June 2011 - 12:52 PM

I too am having issues with this same problem. I did run the Unhide.exe and it worked for the program files, but my problem is now limited to the desktop. There are tons of files that I can't see. If I access the desktop through RUN, Browse, mycomputer\C:\Documents and Settings\username\desktop they are all still there, BUT, the desktop itself is useless. Only a blue background. I can't right click it or anything.

by the way, I found the "Unhide.exe" program while searching the forum. I don't remember exactly where, but it's definately there.

Edited by Spec4_Harper, 13 June 2011 - 12:54 PM.


#5 Spec4_Harper

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Posted 13 June 2011 - 12:56 PM

After you find the "Unhide" utility, follow the steps he gave you at the top of this post. Everything worked for me, except the desktop.

Edited by Spec4_Harper, 13 June 2011 - 12:56 PM.


#6 Spec4_Harper

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Posted 13 June 2011 - 01:13 PM

Still looking for help, if anyone has an idea. Just need to restore the desktop.

#7 Broni

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Posted 13 June 2011 - 02:36 PM

Spec4_Harper
Please, create your own topic.

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