Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Damaged programs list


  • Please log in to reply
No replies to this topic

#1 Anwesh

Anwesh

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:32 PM

Posted 13 June 2011 - 04:50 AM

My PC (running Windows XP) was recently affected by malware (I think the "MS Antivirus" malware under a pseudonym). I removed the malware with rkill and Malwarebytes Anti-Malware.

Now my PC works ... but the programs list from the start menu is missing many programs, including Microsoft Office. I have tried using "Free Window Registry Repair" in case this is a problem with the registry, but nothing has changed.

When I open a Microsoft Word document, it says "The command cannot be performed because a dialog box is open. Click OK, and then close open dialog boxes to continue." Clicking OK leads to the "open" dialog box, which says "The add-in template is not valid. (C:\...\STARTUP\~$10Cwyw.dot)". Clicking OK again allows the document to open. I am unsure if this is related to the missing programs list.

I have no problem opening Microsoft Excel documents, pdf, pictures or music.

Thanks for your help.

BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users