Posted 12 June 2011 - 06:59 PM
I'm a new member to this forum. I recently had a malware attack on my laptop related to hard drive diagnostic. I followed the instructions on this forum to run Rkill and install the malwarebytes program and running it. First time i was successful in running the Rkill and proceeded to the next step of running the Malwarebytes. I was successful in installing Malwarebytes and after the program came up it was not able to connect to the server for the updates. So I just continue with running the current version and it did find 5 malicious items which i removed successfully. Malwarebytes than required to restart the computer to successfully remove the infected files which i did. After the windows loaded the malware related to hard drive diagnostic came back. Now when i try to run Rkill it says access denied. Please help me remove this malicious infection from my laptop. I can provide with additional information like logs as requested. I will be very greatful to you all.