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3 replies to this topic

#1 MelMaurice

MelMaurice

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  • Local time:06:37 AM

Posted 12 June 2011 - 12:26 PM

Hi, so I'm on my husband's computer, for like the 100th time removing spyware and I'm stumped this time. I've installed and ran Malwarebytes (which picked up one file for removal) spybot SD (got rid of quite a few things yesterday, but they were the exact same ones as today) and Microsoft Security Essentials (picked up one thing, said it couldn't remove it before a restart, restarted, ran again and it didn't show up so I assume it got rid of it) I didn't write down the names of the files and folders. >.<; In retrospect it would have been a good idea. All 3 are now coming up with clean inspections, but the issue is still there. At first it was just google redirecting, but after I started using bing.com instead, to search for help, it also started to have the same redirect issue. This is my first experience with this particular type of malware. Usually it is the fake spyware remover programs, which I also saw this time in combination with the redirect. I don't know if this is even remotely related, but within the windows Security Center it shows automatic updates being turned off, but when I go to it directly they're turned on and scheduled for dl/install.

Here is my DDS.txt content....

.
DDS (Ver_2011-06-11.01) - NTFSx86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_24
Run by ShaneM at 12:30:22 on 2011-06-12
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3325.2572 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\WINDOWS\system32\wscntfy.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.wowhead.com/
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{1FE991BF-6280-46F7-A30D-D2EF5BDBFFAE} : DhcpNameServer = 192.168.2.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\shanem\application data\mozilla\firefox\profiles\97jgpnpo.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.wowhead.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4dcc9dc7&v=6.103.018.001&i=23&tp=ab&iy=&ychte=ca&lng=en-US&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 54505
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ClickPotatoLiteSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\nos\bin\np_gp.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsl131040ec;MpKsl131040ec;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{198637b4-9647-485e-868c-f24a3c861ce7}\MpKsl131040ec.sys [2011-6-12 28752]
R1 MpKsl3db52ddd;MpKsl3db52ddd;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{198637b4-9647-485e-868c-f24a3c861ce7}\MpKsl3db52ddd.sys [2011-6-12 28752]
R1 MpKsl484b3300;MpKsl484b3300;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{198637b4-9647-485e-868c-f24a3c861ce7}\MpKsl484b3300.sys [2011-6-12 28752]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2011-1-29 10384]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-5-14 366640]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2011-4-23 2218600]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
R3 LGBusEnum;Logitech GamePanel Virtual Bus Enumerator Driver;c:\windows\system32\drivers\LGBusEnum.sys [2011-1-16 19720]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-5-14 22712]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32.sys [2011-4-2 119272]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-3-9 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-5-12 947528]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-3-9 136176]
S3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;c:\windows\system32\drivers\LGVirHid.sys [2011-1-16 14856]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-5-14 39984]
S3 SaiK0CCB;SaiK0CCB;c:\windows\system32\drivers\SaiK0CCB.sys [2011-1-16 138760]
S3 SaiU0CCB;SaiU0CCB;c:\windows\system32\drivers\SaiU0CCB.sys [2011-1-16 35336]
S3 SSMO3v2Filter;MMO3v2 Mouse;c:\windows\system32\drivers\mo3v2driver.sys --> c:\windows\system32\drivers\MO3v2Driver.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-06-12 16:27:44 28752 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{198637b4-9647-485e-868c-f24a3c861ce7}\MpKsl131040ec.sys
2011-06-12 15:40:24 28752 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{198637b4-9647-485e-868c-f24a3c861ce7}\MpKsl3db52ddd.sys
2011-06-12 15:11:09 28752 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{198637b4-9647-485e-868c-f24a3c861ce7}\MpKsl484b3300.sys
2011-06-12 14:53:37 6962000 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{198637b4-9647-485e-868c-f24a3c861ce7}\mpengine.dll
2011-06-12 14:53:37 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-06-12 14:51:36 -------- d-----w- c:\program files\Microsoft Security Client
2011-06-11 15:38:41 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-11 15:38:41 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-06-11 15:16:00 9216 -c--a-w- c:\windows\system32\dllcache\wamps51.dll
2011-06-11 15:16:00 76800 -c--a-w- c:\windows\system32\dllcache\wam51.dll
2011-06-11 15:16:00 53248 -c--a-w- c:\windows\system32\dllcache\wamreg51.dll
2011-06-11 15:16:00 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2011-06-11 15:16:00 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2011-06-11 15:14:59 10129408 -c--a-w- c:\windows\system32\dllcache\hwxkor.dll
2011-06-11 15:00:47 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2011-06-11 15:00:47 24661 ----a-w- c:\windows\system32\spxcoins.dll
2011-06-11 15:00:47 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2011-06-11 15:00:47 13312 ----a-w- c:\windows\system32\irclass.dll
2011-06-11 15:00:43 10559 ----a-r- c:\windows\SETEB.tmp
2011-06-11 15:00:42 22339 ----a-r- c:\windows\SETEA.tmp
2011-06-11 15:00:37 13753 ----a-r- c:\windows\SETAF.tmp
2011-06-11 15:00:36 1086058 ----a-r- c:\windows\SETA3.tmp
2011-06-11 15:00:35 1042903 ----a-r- c:\windows\SETA0.tmp
2011-06-11 12:54:52 -------- d-----w- c:\windows\pss
2011-05-27 22:49:50 -------- d-----w- c:\documents and settings\all users\application data\nM06509AjEiA06509
2011-05-24 18:37:50 -------- d--h--w- C:\$AVG
2011-05-22 00:33:50 -------- d-----w- c:\documents and settings\all users\application data\pK06509NcKbO06509
2011-05-14 23:46:40 -------- d-----w- c:\documents and settings\shanem\application data\Malwarebytes
2011-05-14 23:44:42 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-14 23:44:40 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-14 23:44:37 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-14 23:44:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
2011-06-11 15:06:10 259604 ----a-w- c:\windows\system32\nvdrsdb0.bin
2011-06-11 15:06:10 1 ----a-w- c:\windows\system32\nvdrssel.bin
2011-06-11 15:04:59 259604 ----a-w- c:\windows\system32\nvdrsdb1.bin
2011-04-08 05:14:00 944232 ----a-w- c:\windows\system32\nvdispco3220140.dll
2011-04-08 05:14:00 855656 ----a-w- c:\windows\system32\nvgenco322060.dll
2011-04-08 05:14:00 61440 ----a-w- c:\windows\system32\OpenCL.dll
2011-04-08 05:14:00 5210112 ----a-w- c:\windows\system32\nvcuda.dll
2011-04-08 05:14:00 4111232 ----a-w- c:\windows\system32\nv4_disp.dll
2011-04-08 05:14:00 2770536 ----a-w- c:\windows\system32\nvcuvid.dll
2011-04-08 05:14:00 2116894 ----a-w- c:\windows\system32\nvdata.bin
2011-04-08 05:14:00 2074216 ----a-w- c:\windows\system32\nvcuvenc.dll
2011-04-08 05:14:00 2027008 ----a-w- c:\windows\system32\nvapi.dll
2011-04-08 05:14:00 14856192 ----a-w- c:\windows\system32\nvoglnt.dll
2011-04-08 05:14:00 13000704 ----a-w- c:\windows\system32\nvcompiler.dll
2011-04-08 05:14:00 12501600 ----a-w- c:\windows\system32\drivers\nv4_mini.sys
2011-04-08 02:15:38 81920 ----a-w- c:\windows\system32\nvwddi.dll
2011-04-08 02:15:38 580200 ----a-w- c:\windows\system32\easyUpdatusAPIU.dll
2011-04-08 02:15:34 277608 ----a-w- c:\windows\system32\nvmccs.dll
2011-04-08 02:15:34 13891176 ----a-w- c:\windows\system32\nvcpl.dll
2011-04-08 02:15:34 111208 ----a-w- c:\windows\system32\nvmctray.dll
2011-04-08 02:15:32 155752 ----a-w- c:\windows\system32\nvsvc32.exe
2011-04-08 02:15:32 145000 ----a-w- c:\windows\system32\nvcolor.exe
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD3200AAKS-75B3A0 rev.01.03A01 -> Harddisk0\DR0 -> \Device\0000008e
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8AB1D4D0]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8ab237f0]; MOV EAX, [0x8ab2386c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF154] -> \Device\Harddisk0\DR0[0x8ABBF3D8]
3 CLASSPNP[0xB80E905B] -> ntkrnlpa!IofCallDriver[0x804EF154] -> \Device\00000067[0x8AC2FF18]
5 ACPI[0xB7F7F620] -> ntkrnlpa!IofCallDriver[0x804EF154] -> [0x8ABC0030]
\Driver\nvatabus[0x8ABBD660] -> IRP_MJ_CREATE -> 0x8AB1D4D0
error: Read The process cannot access the file because it is being used by another process.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\00000065 -> \??\IDE#DiskWDC_WD3200AAKS-75B3A0___________________01.03A01#2020202057202D444D5754413131323537383738#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 12:32:57.60 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
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  • Local time:07:37 AM

Posted 16 June 2011 - 03:18 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 June 2011 - 03:02 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:37 AM

Posted 22 June 2011 - 06:25 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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