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Endless bluescreening

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#1 olivarose


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  • 10 posts
  • Local time:06:30 PM

Posted 12 June 2011 - 12:16 PM

Hi guys,

I have Windows 7 on my laptop and have been experiencing a recent problem with bluescreening. My computer freezes in the middle of whatever it is doing about once every hour and goes into BlueScreen mode, then shuts down. When I restart the computer, I am informed that there was a problem shutting down, and I have the option of starting in safe mode. When I get to my desktop, Windows gives me some information on the error code:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 88D0A2D8
BCP3: 82D3BAE0
BCP4: 85C613C8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

I have Avira installed and have for a while, I'm not sure where this problem came from or how I can fix it. Does anyone have any words of guidance they could perchance share?

Thanks guys!

-Rose O.

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