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IE and Mail Help pls


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3 replies to this topic

#1 Futs

Futs

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Posted 28 October 2004 - 09:14 AM

Hi Guys
If anyone can maybe have a look at this for me please
it will be highly appreciated. :thumbsup:

Logfile of HijackThis v1.98.2
Scan saved at 3:07:11 PM, on 10/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\CTSvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\videosd32.exe
C:\WINDOWS\System32\xpndis.exe
C:\WINDOWS\htpatch.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\News\NewsUpd.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Creative\Audio2K\PROGRAM\CTMIX32.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\xwinxrpc32.exe
C:\WINDOWS\System32\wuamgrd.exe
C:\WINDOWS\System32\syscontrol.exe
C:\WINDOWS\System32\winU32L.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\WINDOWS\System32\Gate.exe
C:\WINDOWS\System32\servic.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HijackThis.exe
C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NewsUpd] C:\Program Files\Creative\News\NewsUpd.EXE /q
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [CreativeMixer] C:\Program Files\Creative\Audio2K\PROGRAM\CTMIX32.EXE /t
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [win] xwinxrpc32.exe
O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [blah service] syscontrol.exe
O4 - HKLM\..\Run: [Win Update 32] winU32L.exe
O4 - HKLM\..\Run: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\Run: [Norton] Gate.exe
O4 - HKLM\..\Run: [Win32 NDIS Driver] xpndis.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunServices: [win] xwinxrpc32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\RunServices: [blah service] syscontrol.exe
O4 - HKLM\..\RunServices: [Win Update 32] winU32L.exe
O4 - HKLM\..\RunServices: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\RunServices: [Norton] Gate.exe
O4 - HKLM\..\RunServices: [Win32 NDIS Driver] xpndis.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunOnce: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\RunOnce: [Win32 NDIS Driver] xpndis.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [Win32 Configuration] videosd32.exe
O4 - HKCU\..\Run: [Win32 NDIS Driver] xpndis.exe
O4 - HKCU\..\Run: [Norton] Gate.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\RunServices: [Norton] Gate.exe
O4 - HKCU\..\RunOnce: [Win32 NDIS Driver] xpndis.exe
O4 - HKCU\..\RunOnce: [Win32 Configuration] videosd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 28 October 2004 - 07:40 PM

I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button

O4 - HKLM\..\Run: [win] xwinxrpc32.exe
O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [blah service] syscontrol.exe
O4 - HKLM\..\Run: [Win Update 32] winU32L.exe
O4 - HKLM\..\Run: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\Run: [Norton] Gate.exe
O4 - HKLM\..\Run: [Win32 NDIS Driver] xpndis.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunServices: [win] xwinxrpc32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\RunServices: [blah service] syscontrol.exe
O4 - HKLM\..\RunServices: [Win Update 32] winU32L.exe
O4 - HKLM\..\RunServices: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\RunServices: [Norton] Gate.exe
O4 - HKLM\..\RunServices: [Win32 NDIS Driver] xpndis.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunOnce: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\RunOnce: [Win32 NDIS Driver] xpndis.exe
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [Win32 Configuration] videosd32.exe
O4 - HKCU\..\Run: [Win32 NDIS Driver] xpndis.exe
O4 - HKCU\..\Run: [Norton] Gate.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\RunServices: [Norton] Gate.exe
O4 - HKCU\..\RunOnce: [Win32 NDIS Driver] xpndis.exe
O4 - HKCU\..\RunOnce: [Win32 Configuration] videosd32.exe

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

c:\windows\system32\xwinxrpc32.exe
c:\windows\system32\wuamgrd.exe
c:\windows\system32\syscontrol.exe
c:\windows\system32\winU32L.exe
c:\windows\system32\videosd32.exe
c:\windows\system32\Gate.exe
c:\windows\system32\xpndis.exe
c:\windows\system32\servic.exe

Reboot your computer to go back to normal mode and post a new log.

#3 Futs

Futs
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Posted 29 October 2004 - 03:28 AM

Thanx for the reply
can see an improvement laready
here is the update log as requested if anything else pls let me know
:thumbsup:
Logfile of HijackThis v1.98.2
Scan saved at 9:25:20 AM, on 10/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\CTSvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\htpatch.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\News\NewsUpd.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Creative\Audio2K\PROGRAM\CTMIX32.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\servic.exe
C:\WINDOWS\System32\Gate.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NewsUpd] C:\Program Files\Creative\News\NewsUpd.EXE /q
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [CreativeMixer] C:\Program Files\Creative\Audio2K\PROGRAM\CTMIX32.EXE /t
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton] Gate.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunServices: [Norton] Gate.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\Run: [Norton] Gate.exe
O4 - HKCU\..\RunServices: [Norton] Gate.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
Posted Image

#4 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,622 posts
  • ONLINE
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  • Gender:Male
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  • Local time:09:44 AM

Posted 29 October 2004 - 09:37 AM

I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Reboot your computer into Safe Mode

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button

O4 - HKLM\..\Run: [Norton] Gate.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKLM\..\RunServices: [Norton] Gate.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall Start] servic.exe
O4 - HKCU\..\Run: [Norton] Gate.exe
O4 - HKCU\..\RunServices: [Norton] Gate.exe


Then delete these files or directories (Do not be concerned if they do not exist)

c:\windows\system32\Gate.exe
c:\windows\system32\servic.exe

Reboot your computer to go back to normal mode and post a new log.




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