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AVG is still lingering after uninstall


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#1 J.R. Sanford

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Posted 11 June 2011 - 11:46 PM

When I attempt to run ComboFix it reports that AVG is still running even after I uninstalled it. It doesn't show in the running processes and is not in my start up / services in msconfig. I am not going to delete any registry entries that show AVG in the key name for fear of hosing my computer. CCleaner just found some empty registry entries that I had it delete. AVG protects itself from getting totally uninstalled almost like a virus itself. If ANYONE has ANY idea what I can do, PLEASE let me know.

J.R.

Edited by hamluis, 12 June 2011 - 01:20 PM.
Moved from MRL to AV, Firewall, etc.

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#2 quietman7

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Posted 13 June 2011 - 07:16 AM

If you uninstalled AVG and ComboFix is still detecting it as present, then the uninstall most likely did not completely remove all traces of files/folders/registry entries which were created during the installation. You can download and use AVG's uninstall/cleanup utility (AVG Remover) provided in the AVG 2011+9.0+8.x Uninstall/Re-Install Instructions or Opswat AppRemover - supported applications list. However, even after using vendor specific uninstallers and removal tools, they do not always do a comprehensive job and you still may need to manually remove folders and other remnants left behind.

Also be aware that no one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise due to complex malware infections, false detections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.
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