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#1 Yepytzme


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Posted 11 June 2011 - 11:41 PM

Hi, need some help with this one.
My brother's friend screwed with my brother's computer and cannot fix his mess.
My brother says he keeps getting freezes and not working properly. The main problems seems to be an error with his Shell32.dll. This is the result of a scan he did;
C:\Windows\...\shell32.dll Error:Data error (cyclic redundancy)

I, on his behalf, went through a multitude of sites and about a half dozen downloads for shell32.dll automatic fixers and each and every one of them 'claim' they can fix it but require a 'purchase' before they do anything. I tried microsoft but they just lead me to another 'pay' site, I tried Cnet downloads..same thing. PCWorld has download but they too are pay first sites.

Anybody have any suggestions? He is using Windows 7.

Edited by Andrew, 12 June 2011 - 05:34 AM.
Mod Edit: Moved From XP to Win7 - AA

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#2 Andrew


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Posted 12 June 2011 - 05:33 AM

He can enter this command into the Start Menu's search box or into the Run... dialog to have Windows detect and repair any damaged system files:

sfc /scannow

He may need his Windows DVD if there are any damaged files which Windows cannot fix with its own backups.

#3 Yepytzme

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Posted 12 June 2011 - 12:03 PM

Thanks Andrew, appreciate the help. I, prior to posting this query, asked him to download and run a program I use frequently..Glary Utilities. He just sent me a message today saying that apparently (hopefully) it fixed the problem. He ran a scan again and the error message no longer exists. We'll see.
Again thanks for the help. Just to let you know, when I ran your suggestion on my computer I got a message saying I needed to insert the service pack 3 CD. Well, the problem is, unlike the efficiency of Bleeping Computer, that Bleppin' Dell computer company does not provide you with CD's when you purchase their computers. They are preloaded. Hence I do not have the required CD, not that I need it right now.

Again, thanks Andrew.

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