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Infected, Google redirect, No Sound IE


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2 replies to this topic

#1 grizzbar

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Posted 11 June 2011 - 03:26 PM

Hello.
I've tried a number of the easy fixes listed here but still have the issues. For example, I successfully used rkill.exe to install and run Malwarebytes. Ran updated mbam several times in the last week, occasionally finding something. Scanned with ms security essentials, which also eliminated a couple of things. Also ran a couple of online scanners that found a thing or two. Problems remain. Attached are the DDS logs and the GMER log. Thanks in advance for your help.
Attached File  ark.txt   9.84KB   1 downloadsAttached File  Attach.txt   11.62KB   0 downloadsAttached File  DDS.txt   15.78KB   1 downloads

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#2 CatByte

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Posted 11 June 2011 - 05:31 PM

Hi,

Please do the following

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.


    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

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Posted 16 June 2011 - 06:39 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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