Posted 11 June 2011 - 02:30 PM
My mom's laptop is infected with a crazy virus. Every time I start it up, MS Removal Tool pops up and starts running a scan. I tried downloading Malwarebytes but after downloading, I was unable to install it because a Warning message popped up in the lower right hand part of my screen saying it is infected. I then tried to downlaod Malwarebytes on a different computer, renamed it, and tried to install from a flash drive, but it still did not work. I seriously need help getting rid of this thing! Please Help!!!