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Help! No antivirus updates


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12 replies to this topic

#1 recap0308

recap0308

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Posted 11 June 2011 - 09:41 AM

I am not computer-smart so any help would be appreciated!

A couple of days ago my mbam detected pum.hijack.taskmanager. I thought by detecting and quarantining I would be okay - but my computer hasn't been acting normally since. The icons on my desktop are all grayed out. My mbam won't update now (though my last scan ran clean) and I fear a bigger infection. Thanks in advance for any help!

This is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:40:41 AM, on 6/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\GW\GBUSSNet Client 4.6\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\1.3.21.57\GoogleCrashHandler.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.law.gwu.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.law.gwu.edu/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files\Google\Chrome Frame\Application\12.0.742.91\npchrome_frame.dll
O3 - Toolbar: (no name) - {8dcb7100-df86-4384-8842-8fa844297b3f} - (no file)
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NHWLAtOuAjw] C:\Documents and Settings\All Users\Application Data\NHWLAtOuAjw.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1146865544093
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1146865538796
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos-beta/OnlineScanner.cab
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome Frame\Application\12.0.742.91\npchrome_frame.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\GW\GBUSSNet Client 4.6\cvpnd.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c983fdb2994b08) (gupdate1c983fdb2994b08) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 10935 bytes

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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Location:Canada
  • Local time:08:06 PM

Posted 11 June 2011 - 05:46 PM

Hi,

Please do the following:

  • Open HiJackThis
  • Click on Do a system scan only
  • Check the boxes next to ONLY the entries listed below (if still present):


O2 - BHO: (no name) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - (no file)
O3 - Toolbar: (no name) - {8dcb7100-df86-4384-8842-8fa844297b3f} - (no file)
O4 - HKCU\..\Run: [NHWLAtOuAjw] C:\Documents and Settings\All Users\Application Data\NHWLAtOuAjw.exe

  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.


NEXT


Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Edited by CatByte, 11 June 2011 - 05:47 PM.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 recap0308

recap0308
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Posted 12 June 2011 - 06:25 AM

Thanks for your help!

Here are the logs:

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Run by Administrator at 7:11:46 on 2011-06-12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.357 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Microsoft Security Essentials *Enabled/Outdated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\GW\GBUSSNet Client 4.6\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Google\Update\1.3.21.57\GoogleCrashHandler.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wuauclt.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.law.gwu.edu/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.law.gwu.edu/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - c:\program files\google\chrome frame\application\12.0.742.91\npchrome_frame.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1146865544093
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1146865538796
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1 71.252.0.12
TCP: Interfaces\{81302B88-8FC1-480F-839B-DE4E3FC3EBD0} : DhcpNameServer = 192.168.1.1 71.252.0.12
TCP: Interfaces\{FACBD377-72B8-4818-811A-AD2199413D97} : DhcpNameServer = 192.168.1.1
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\12.0.742.91\npchrome_frame.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Authentication Packages = msv1_0 nwprovau
LSA: Notification Packages = scecli gekininu.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\2h1v6bjl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\documents and settings\administrator\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\program files\common files\oberon media\ncadapter\1.0.0.7\npapicomadapter.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npActiveGS.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 a320raid;a320raid;c:\windows\system32\drivers\A320RAID.SYS [2004-12-8 217600]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-26 64288]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-2-24 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-4-5 307928]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 151216]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 66632]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-4-5 19544]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-22 42184]
R2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [2009-9-10 235648]
R3 NgLog;Aventail VPN Logging;c:\windows\system32\drivers\nglog.sys [2009-9-10 27160]
R3 NgVpn;Aventail VPN Adapter;c:\windows\system32\drivers\ngvpn.sys [2009-9-10 79896]
S0 aac;PERC 320/DC SCSI RAID Miniport Driver;c:\windows\system32\drivers\aac.sys --> c:\windows\system32\drivers\aac.sys [?]
S0 aarich;aarich;c:\windows\system32\drivers\aarich.sys --> c:\windows\system32\drivers\aarich.sys [?]
S0 vmscsi;vmscsi;c:\windows\system32\drivers\vmscsi.sys --> c:\windows\system32\drivers\vmscsi.sys [?]
S2 gupdate1c983fdb2994b08;Google Update Service (gupdate1c983fdb2994b08);c:\program files\google\update\GoogleUpdate.exe [2010-1-4 135664]
S2 jumefotr;Volume Manager Helper;c:\windows\system32\svchost.exe -k netsvcs [2004-8-4 14336]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352832]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-4-6 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-4 135664]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\drivers\ngfilter.sys [2009-9-10 22552]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\drivers\ngwfp.sys [2009-9-10 25112]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 12872]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-2-6 189792]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-11 24652]
.
=============== Created Last 30 ================
.
2011-06-08 01:15:15 -------- d-----w- c:\program files\ESET
2011-06-07 23:56:59 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-06-07 23:56:59 125912 ----a-w- c:\program files\mozilla firefox\crashreporter.exe
2011-06-07 23:56:58 19416 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll
2011-05-25 02:23:13 455 ---ha-w- c:\program files\0524201122231257.bat
2011-05-25 01:56:10 -------- d--h--w- c:\documents and settings\administrator\application data\Jumb-O-Fun Games
2011-05-16 10:44:16 -------- d-sh--w- C:\found.002
2011-05-14 16:29:50 457 ---ha-w- c:\program files\0514201112294978.bat
2011-05-14 15:11:55 -------- d--h--w- c:\program files\Oberon Media
2011-05-14 15:11:54 -------- d--h--w- c:\program files\Yahoo! Games
.
==================== Find3M ====================
.
2011-05-29 13:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-10 12:10:59 40112 ---ha-w- c:\windows\avastSS.scr
2011-05-10 12:03:54 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-04-13 22:40:10 4284416 ---ha-w- c:\windows\system32\GPhotos.scr
2011-04-06 20:20:16 91424 ---ha-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20:16 107808 ---ha-w- c:\windows\system32\dns-sd.exe
.
============= FINISH: 7:14:04.89 ===============



aswMBR version 0.9.6.399 Copyright© 2011 AVAST Software
Run date: 2011-06-12 07:17:38
-----------------------------
07:17:38.890 OS Version: Windows 5.1.2600 Service Pack 3
07:17:38.890 Number of processors: 2 586 0xE08
07:17:38.890 ComputerName: PACER UserName:
07:17:41.468 AVAST engine 6.0.1125 defs: 11061200
07:17:41.468 Initialize success
07:17:47.546 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
07:17:47.562 Disk 0 Vendor: ST980825AS 8.02 Size: 76319MB BusType: 3
07:17:49.609 Disk 0 MBR read successfully
07:17:49.609 Disk 0 MBR scan
07:17:49.671 Disk 0 Windows XP default MBR code
07:17:51.687 Disk 0 scanning sectors +156296385
07:17:51.703 Disk 0 scanning C:\WINDOWS\system32\drivers
07:18:02.562 Service scanning
07:18:04.187 Disk 0 trace - called modules:
07:18:04.250 ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
07:18:04.265 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87346ab8]
07:18:04.265 3 CLASSPNP.SYS[f761efd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x87374d98]
07:18:04.265 AVAST engine scan C:\WINDOWS\system32
07:21:03.125 Scan finished successfully
07:21:35.968 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Administrator\Desktop\MBR.dat"
07:21:35.984 The log file has been saved successfully to "C:\Documents and Settings\Administrator\Desktop\aswMBR.txt"


Attached File  attach.txt   30.55KB   1 downloads

#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Local time:08:06 PM

Posted 12 June 2011 - 07:28 AM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 recap0308

recap0308
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Posted 12 June 2011 - 07:51 AM

I tried to run ComboFix. I was prompted to install the Windows Recovery Console. However, after agreeing to the EULA I got the following message:

"Extracting file failed. It is most likely caused by low memory (low disk space for swapping files) or corrupted Cabinet file."

I did not continue the scan because I wanted to get your feedback first.

Thank you.

#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 12 June 2011 - 08:00 AM

Go ahead and continue. Make sure all other programs are closed.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 recap0308

recap0308
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Posted 12 June 2011 - 08:39 AM

Thanks - I wanted to check before I did anything that wasn't directed.

Here is the log:

ComboFix 11-06-11.01 - Administrator 06/12/2011 9:07.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.473 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Microsoft Security Essentials *Disabled/Outdated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\Application Data\.#
c:\documents and settings\Administrator\GoToAssistDownloadHelper.exe
c:\documents and settings\Administrator\WINDOWS
c:\windows\Downloaded Program Files\popcaploader.inf
.
.
((((((((((((((((((((((((( Files Created from 2011-05-12 to 2011-06-12 )))))))))))))))))))))))))))))))
.
.
2011-06-08 01:15 . 2011-06-08 01:15 -------- d-----w- c:\program files\ESET
2011-06-07 23:56 . 2011-04-14 16:25 125912 ----a-w- c:\program files\Mozilla Firefox\crashreporter.exe
2011-06-07 23:56 . 2010-01-01 08:00 1974616 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_42.dll
2011-06-07 23:56 . 2011-04-14 16:25 19416 ----a-w- c:\program files\Mozilla Firefox\AccessibleMarshal.dll
2011-05-25 02:23 . 2011-05-25 02:23 455 ---ha-w- c:\program files\0524201122231257.bat
2011-05-25 01:56 . 2011-05-25 01:56 -------- d--h--w- c:\documents and settings\Administrator\Application Data\Jumb-O-Fun Games
2011-05-16 10:44 . 2011-05-16 10:44 -------- d-----w- C:\found.002
2011-05-14 16:29 . 2011-05-14 16:29 457 ---ha-w- c:\program files\0514201112294978.bat
2011-05-14 15:11 . 2011-05-25 00:18 -------- d--h--w- c:\program files\Oberon Media
2011-05-14 15:11 . 2011-05-25 02:25 -------- d--h--w- c:\program files\Yahoo! Games
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-29 13:11 . 2010-01-23 13:51 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-10 12:10 . 2010-06-29 22:38 40112 ---ha-w- c:\windows\avastSS.scr
2011-05-10 12:10 . 2009-04-06 00:48 199304 ----a-w- c:\windows\system32\aswBoot.exe
2011-05-10 12:03 . 2011-02-25 03:07 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-05-10 12:03 . 2009-04-06 00:48 307928 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-05-10 12:02 . 2009-04-06 00:48 49240 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-05-10 12:02 . 2009-04-06 00:48 102616 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2011-05-10 12:02 . 2009-04-06 00:48 96344 ----a-w- c:\windows\system32\drivers\aswmon.sys
2011-05-10 11:59 . 2009-04-06 00:48 25432 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-05-10 11:59 . 2009-04-06 00:48 30808 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2011-05-10 11:59 . 2009-04-06 00:48 19544 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-04-13 22:40 . 2011-04-13 22:40 4284416 ---ha-w- c:\windows\system32\GPhotos.scr
2011-04-06 20:20 . 2011-04-06 20:20 91424 ---ha-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20 . 2011-04-06 20:20 107808 ---ha-w- c:\windows\system32\dns-sd.exe
2011-04-14 16:26 . 2011-06-07 23:57 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2009-11-17 22:58 . 2009-04-06 16:19 119808 ---ha-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-05-10 12:10 122512 ----a-w- c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-12-19 1347584]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1603152]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2010-07-05 864112]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-09-15 1094224]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SigmatelSysTrayApp"="stsystra.exe" [2005-11-16 397312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
"tscuninstall"="c:\windows\system32\tscupgrd.exe" [2004-08-04 44544]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"HideFastUserSwitching"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2010-03-07 14:11 548352 ---ha-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-06-07 15:07 10536 ---ha-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^Memeo AutoBackup Launcher.lnk]
path=c:\documents and settings\Administrator\Start Menu\Programs\Startup\Memeo AutoBackup Launcher.lnk
backup=c:\windows\pss\Memeo AutoBackup Launcher.lnkStartup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^Memeo AutoSync Launcher.lnk]
path=c:\documents and settings\Administrator\Start Menu\Programs\Startup\Memeo AutoSync Launcher.lnk
backup=c:\windows\pss\Memeo AutoSync Launcher.lnkStartup
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Lavasoft\\Ad-Aware\\Ad-Aware.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R0 a320raid;a320raid;c:\windows\system32\drivers\A320RAID.SYS [12/8/2004 5:17 PM 217600]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [4/26/2009 8:17 AM 64288]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2/24/2011 11:07 PM 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [4/5/2009 8:48 PM 307928]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2/17/2009 11:43 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/17/2009 11:43 AM 66632]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [4/5/2009 8:48 PM 19544]
R2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [9/10/2009 8:47 AM 235648]
R3 NgLog;Aventail VPN Logging;c:\windows\system32\drivers\nglog.sys [9/10/2009 8:45 AM 27160]
R3 NgVpn;Aventail VPN Adapter;c:\windows\system32\drivers\ngvpn.sys [9/10/2009 8:46 AM 79896]
S0 aac;PERC 320/DC SCSI RAID Miniport Driver;c:\windows\system32\DRIVERS\aac.sys --> c:\windows\system32\DRIVERS\aac.sys [?]
S0 aarich;aarich;c:\windows\system32\DRIVERS\aarich.sys --> c:\windows\system32\DRIVERS\aarich.sys [?]
S0 vmscsi;vmscsi;c:\windows\system32\drivers\vmscsi.sys --> c:\windows\system32\drivers\vmscsi.sys [?]
S2 gupdate1c983fdb2994b08;Google Update Service (gupdate1c983fdb2994b08);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2010 2:30 PM 135664]
S2 jumefotr;Volume Manager Helper;c:\windows\System32\svchost.exe -k netsvcs [8/4/2004 6:00 AM 14336]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2/4/2010 11:52 AM 1352832]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [4/6/2009 12:18 PM 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2010 2:30 PM 135664]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\drivers\ngfilter.sys [9/10/2009 8:46 AM 22552]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\drivers\ngwfp.sys [9/10/2009 8:47 AM 25112]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/17/2009 11:43 AM 12872]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/11/2007 10:36 AM 24652]
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-11 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 20:20]
.
2011-06-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]
.
2011-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-04 18:30]
.
2011-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-04 18:30]
.
2011-06-12 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.law.gwu.edu/
uInternet Connection Wizard,ShellNext = hxxp://www.law.gwu.edu/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1 71.252.0.12
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\2h1v6bjl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-12 09:22
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3563609563-725667339-3917047887-500\Software\Microsoft\Driver Signing]
@Denied: (2) (Administrators)
@Allowed: (2) (Administrators)
@SACL=
"Policy"=dword:00000000
.
[HKEY_USERS\S-1-5-21-3563609563-725667339-3917047887-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,30,34,46,5b,8b,c3,40,49,a5,42,da,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,30,34,46,5b,8b,c3,40,49,a5,42,da,\
.
[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,79,00,73,00,\
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Driver Signing]
@Denied: (2) (Administrators)
"Policy"=hex:00,00,00,00
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1320)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
- - - - - - - > 'explorer.exe'(2224)
c:\windows\system32\WININET.dll
c:\program files\ScanSoft\OmniPageSE4\OpHookSE4.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Essentials\MsMpEng.exe
c:\program files\Alwil Software\Avast5\AvastSvc.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\GW\GBUSSNet Client 4.6\cvpnd.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Google\Update\1.3.21.57\GoogleCrashHandler.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\wscntfy.exe
c:\windows\stsystra.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Apoint\HidFind.exe
c:\program files\Apoint\Apntex.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-06-12 09:36:27 - machine was rebooted
ComboFix-quarantined-files.txt 2011-06-12 13:36
.
Pre-Run: 30,428,045,312 bytes free
Post-Run: 31,151,755,264 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - E5F43FA08391674C458DC3D662660324

#8 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:08:06 PM

Posted 12 June 2011 - 08:57 AM

Hi,

you have Avast and Microsoft Security Essentials installed, having more than one AV can cause system slow downs, conflicts and crashes, so I suggest uninstalling Avast, use their removal tool after uninstalling from add/remove programs

Avast removal tool:

http://www.avast.com/eng/avast-uninstall-utility.html

Sometimes it's not possible to uninstall avast! the standard way - using the ADD/REMOVE PROGRAMS in control panel. In this case, you can use our uninstallation utility aswClear.

How to uninstall our software using aswClear.exe:
  • Download aswClear.exe on to your desktop
  • Open (execute) it
  • If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
  • Click REMOVE
  • Restart your computer



NEXT



  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

File::
c:\program files\0524201122231257.bat
c:\program files\0514201112294978.bat

Driver::
jumefotr

NetSvc::
jumefotr

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 recap0308

recap0308
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:08:06 PM

Posted 12 June 2011 - 11:42 AM

I thought I followed the directions correctly to remove Avast - but it still showed up in the combofix log.

ComboFix 11-06-11.01 - Administrator 06/12/2011 10:14:31.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.341 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Microsoft Security Essentials *Disabled/Outdated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
FILE ::
"c:\program files\0514201112294978.bat"
"c:\program files\0524201122231257.bat"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\0514201112294978.bat
c:\program files\0524201122231257.bat
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_JUMEFOTR
-------\Service_jumefotr
.
.
((((((((((((((((((((((((( Files Created from 2011-05-12 to 2011-06-12 )))))))))))))))))))))))))))))))
.
.
2011-06-08 01:15 . 2011-06-08 01:15 -------- d-----w- c:\program files\ESET
2011-06-07 23:56 . 2011-04-14 16:25 125912 ----a-w- c:\program files\Mozilla Firefox\crashreporter.exe
2011-06-07 23:56 . 2010-01-01 08:00 1974616 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_42.dll
2011-06-07 23:56 . 2011-04-14 16:25 19416 ----a-w- c:\program files\Mozilla Firefox\AccessibleMarshal.dll
2011-05-25 01:56 . 2011-05-25 01:56 -------- d-----w- c:\documents and settings\Administrator\Application Data\Jumb-O-Fun Games
2011-05-16 10:44 . 2011-05-16 10:44 -------- d-----w- C:\found.002
2011-05-14 15:11 . 2011-05-25 00:18 -------- d-----w- c:\program files\Oberon Media
2011-05-14 15:11 . 2011-05-25 02:25 -------- d-----w- c:\program files\Yahoo! Games
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-29 13:11 . 2010-01-23 13:51 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-10 12:10 . 2010-06-29 22:38 40112 ----a-w- c:\windows\avastSS.scr
2011-04-13 22:40 . 2011-04-13 22:40 4284416 ----a-w- c:\windows\system32\GPhotos.scr
2011-04-06 20:20 . 2011-04-06 20:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20 . 2011-04-06 20:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-04-14 16:26 . 2011-06-07 23:57 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2009-11-17 22:58 . 2009-04-06 16:19 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-12-19 1347584]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1603152]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2010-07-05 864112]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-09-15 1094224]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SigmatelSysTrayApp"="stsystra.exe" [2005-11-16 397312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
"tscuninstall"="c:\windows\system32\tscupgrd.exe" [2004-08-04 44544]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"HideFastUserSwitching"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2010-03-07 14:11 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-06-07 15:07 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^Memeo AutoBackup Launcher.lnk]
path=c:\documents and settings\Administrator\Start Menu\Programs\Startup\Memeo AutoBackup Launcher.lnk
backup=c:\windows\pss\Memeo AutoBackup Launcher.lnkStartup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^Memeo AutoSync Launcher.lnk]
path=c:\documents and settings\Administrator\Start Menu\Programs\Startup\Memeo AutoSync Launcher.lnk
backup=c:\windows\pss\Memeo AutoSync Launcher.lnkStartup
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Lavasoft\\Ad-Aware\\Ad-Aware.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R0 a320raid;a320raid;c:\windows\system32\drivers\A320RAID.SYS [12/8/2004 5:17 PM 217600]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [4/26/2009 8:17 AM 64288]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2/17/2009 11:43 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/17/2009 11:43 AM 66632]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2/4/2010 11:52 AM 1352832]
R2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [9/10/2009 8:47 AM 235648]
R3 NgLog;Aventail VPN Logging;c:\windows\system32\drivers\nglog.sys [9/10/2009 8:45 AM 27160]
R3 NgVpn;Aventail VPN Adapter;c:\windows\system32\drivers\ngvpn.sys [9/10/2009 8:46 AM 79896]
S0 aac;PERC 320/DC SCSI RAID Miniport Driver;c:\windows\system32\DRIVERS\aac.sys --> c:\windows\system32\DRIVERS\aac.sys [?]
S0 aarich;aarich;c:\windows\system32\DRIVERS\aarich.sys --> c:\windows\system32\DRIVERS\aarich.sys [?]
S0 vmscsi;vmscsi;c:\windows\system32\drivers\vmscsi.sys --> c:\windows\system32\drivers\vmscsi.sys [?]
S2 gupdate1c983fdb2994b08;Google Update Service (gupdate1c983fdb2994b08);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2010 2:30 PM 135664]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [4/6/2009 12:18 PM 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2010 2:30 PM 135664]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\drivers\ngfilter.sys [9/10/2009 8:46 AM 22552]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\drivers\ngwfp.sys [9/10/2009 8:47 AM 25112]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/17/2009 11:43 AM 12872]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/11/2007 10:36 AM 24652]
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-12 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 20:20]
.
2011-06-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]
.
2011-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-04 18:30]
.
2011-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-04 18:30]
.
2011-06-12 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.law.gwu.edu/
uInternet Connection Wizard,ShellNext = hxxp://www.law.gwu.edu/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1 71.252.0.12
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\2h1v6bjl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
.
- - - - ORPHANS REMOVED - - - -
.
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
AddRemove-avast - c:\program files\Alwil Software\Avast5\aswRunDll.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-12 10:26
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3563609563-725667339-3917047887-500\Software\Microsoft\Driver Signing]
@Denied: (2) (Administrators)
@Allowed: (2) (Administrators)
@SACL=
"Policy"=dword:00000000
.
[HKEY_USERS\S-1-5-21-3563609563-725667339-3917047887-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,30,34,46,5b,8b,c3,40,49,a5,42,da,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,30,34,46,5b,8b,c3,40,49,a5,42,da,\
.
[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,79,00,73,00,\
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Driver Signing]
@Denied: (2) (Administrators)
"Policy"=hex:00,00,00,00
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1280)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\System32\dimsntfy.dll
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
- - - - - - - > 'explorer.exe'(3872)
c:\windows\system32\WININET.dll
c:\program files\ScanSoft\OmniPageSE4\OpHookSE4.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Essentials\MsMpEng.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\GW\GBUSSNet Client 4.6\cvpnd.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Google\Update\1.3.21.57\GoogleCrashHandler.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\wscntfy.exe
c:\program files\Apoint\HidFind.exe
c:\windows\stsystra.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Apoint\Apntex.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-06-12 10:32:38 - machine was rebooted
ComboFix-quarantined-files.txt 2011-06-12 14:32
ComboFix2.txt 2011-06-12 13:36
.
Pre-Run: 31,223,480,320 bytes free
Post-Run: 31,208,030,208 bytes free
.
- - End Of File - - CDC40678606211A52606E250AF386BCA




Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6841

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/12/2011 10:54:00 AM
mbam-log-2011-06-12 (10-54-00).txt

Scan type: Quick scan
Objects scanned: 153091
Time elapsed: 4 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



From ESET:

C:\System Volume Information\_restore{0A56AEC8-3BB8-47EB-8FF4-95A2795FE5D1}\RP121\A0059394.exe a variant of Win32/Keygen.AF application
C:\System Volume Information\_restore{0A56AEC8-3BB8-47EB-8FF4-95A2795FE5D1}\RP121\A0059395.exe a variant of Win32/Keygen.AF application

#10 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 12 June 2011 - 11:57 AM

Hi

Let's clean up the Avast leftovers so there are no future issues:


  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

SecCenter::
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}


Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


Posted Image Your Java is out of date.
Java™ 6 Update 21 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT


Please advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 recap0308

recap0308
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Posted 14 June 2011 - 08:46 PM

It looks like everything is running well. In fact, my computer seems to be running better than it has been for awhile now.


Thank you so much for your help!

#12 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 15 June 2011 - 04:08 AM

Hi

Just some housekeeping to do now,

Please do the following:


You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 CatByte

CatByte

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Posted 21 June 2011 - 11:42 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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