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BSOD after computer freeze


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1 reply to this topic

#1 Sepulcher

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Posted 11 June 2011 - 05:08 AM

Here is the message I received when logging in after the BSOD

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 82A516E2
BCP3: B5362B34
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Could it be a driver being outdated, and where can I download drivers for vista? I have a Toshiba Satellite

Cheers

Files that help describe the problem:
C:\Windows\Minidump\Mini060811-01.dmp
C:\Users\USER1\AppData\Local\Temp\WER-108701-0.sysdata.xml
C:\Users\USER1\AppData\Local\Temp\WERD46D.tmp.version.txt

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#2 hamluis

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Posted 11 June 2011 - 07:50 AM

Lots of Toshiba Satellite models exist...what model is your system?

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis




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