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Google redirecting on both IE and Firefox


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15 replies to this topic

#1 rslack

rslack

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  • 14 posts
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  • Local time:01:53 AM

Posted 11 June 2011 - 01:57 AM

Yesterday the links I generated from google searches began taking me to a search on "scour.com". Firefox continued running fine until I restarted my computer, but now google searches in Firefox are also being rerouted.

I posted another thread here: http://www.bleepingcomputer.com/forums/topic402865.html; then read the protocol for posting and generated the necessary logs. Thank you in advance for the help.

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_22
Run by Alexandra at 11:26:41 on 2011-06-10
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2008.840 [GMT -6:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Windows\system32\dlcccoms.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
c:\Program Files\tbh\base\bin\tbhDaemon.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\tbh\base\bin\tbhSystray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\program files\windows defender\MpCmdRun.exe
c:\Program Files\Zune\ZuneWlanCfgSvc.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\Users\Alexandra\0.8495710263055464.exe
C:\ProgramData\dpnlobby32.exe
C:\Windows\system32\DfrgNtfs.exe
C:\Windows\system32\KBDJPN32.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\System32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\rundll32.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\ehome\mcupdate.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ft.com/
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
BHO: {0cfce2a0-0da4-4926-b5d1-31f0767d8ae1} - c:\windows\system32\atl32.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: 9c9f98c4: {e3a3f7ba-e207-baa9-069b-a59a2f04fa27} - c:\programdata\atl32.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [tun70uidop.exe] c:\users\alexandra\appdata\roaming\d35abdff5613d23364bddd96bb8f4198\tun70uidop.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10i_Plugin.exe -update plugin
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Boingo Wi-Fi] "c:\program files\boingo\boingo wi-fi\Boingo.lnk"
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdcBase.exe
mRun: [tbhSystray] c:\program files\tbh\base\bin\tbhSystray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\alexan~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\antima~1.lnk - c:\users\alexandra\appdata\roaming\d35abdff5613d23364bddd96bb8f4198\tun70uidop.exe
mPolicies-explorer: UseDefaultTile = 0 (0x0)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: manageyourloans.com\www
Trusted Zone: salliemae.com\www
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
TCP: Interfaces\{64F64802-A4AD-4EAA-A681-93E395080921} : DhcpNameServer = 68.87.85.98 68.87.69.146 68.87.78.130
TCP: Interfaces\{CB383CCC-2FF1-4BE3-9548-B75DBA1817DD} : DhcpNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files\cozi express\CoziProtocolHandler.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\programdata\atl32.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\alexandra\appdata\roaming\mozilla\firefox\profiles\8d0va45c.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.com/
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\alexandra\appdata\roaming\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\users\alexandra\appdata\roaming\move networks\plugins\npqmp071505000011.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: vShare Plugin: vshareus@toolbar - %profile%\extensions\vshareus@toolbar
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: PsicoTSI: {7E77F5DF-8022-40e3-9122-F03DEBEFC43B} - %profile%\extensions\{7E77F5DF-8022-40e3-9122-F03DEBEFC43B}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\alexandra\appdata\roaming\Move Networks
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2009-3-28 81920]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-13 105592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-15 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-11-15 136176]
.
=============== Created Last 30 ================
.
2011-06-10 06:25:02 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8e29f9a8-19df-4c5d-925e-a6d3c40b1f50}\mpengine.dll
2011-06-09 23:34:31 772096 ----a-w- c:\programdata\dpnlobby32.exe
2011-06-09 23:34:31 171008 ----a-w- c:\programdata\atl32.dll
2011-06-09 23:34:29 772096 ----a-w- c:\windows\system32\KBDJPN32.exe
2011-06-09 23:34:26 357888 ----a-w- c:\windows\system32\atl32.dll
2011-06-09 23:31:08 772096 ----a-w- c:\users\alexandra\msiexec.exe
2011-06-09 23:31:05 772096 ----a-w- c:\users\alexandra\0.8495710263055464.exe
2011-06-07 06:46:34 6962000 ------w- c:\programdata\microsoft\windows defender\definition updates\{5d8a0117-7b72-4ca7-95cf-523f5322a609}\mpengine.dll
2011-06-07 06:14:22 83249512 ----a-w- c:\program files\common files\windows live\.cache\wlc4B0.tmp
2011-06-03 15:56:03 6962000 ------w- c:\programdata\microsoft\windows defender\definition updates\{96cc6381-f747-4a31-bd04-fd9e1636279e}\mpengine.dll
2011-05-25 05:52:45 -------- d-----w- c:\users\alexandra\Wedding
2011-05-24 04:38:48 652296 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll
2011-05-24 04:37:29 749832 ----a-w- c:\programdata\microsoft\ehome\packages\mcespotlight\mcespotlight\SpotlightResources.dll
2011-05-24 04:36:29 416128 ----a-w- c:\programdata\microsoft\ehome\packages\nettv\browse\NetTVResources.dll
2011-05-14 09:10:00 -------- d-----w- C:\f6f337d8f7058a68a11fedf8ad2c0b
.
==================== Find3M ====================
.
2011-04-29 22:10:22 255352 ----a-w- c:\windows\system32\awrdscdc.ax
2011-04-06 22:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 22:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 22:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-03-12 21:55:52 876032 ----a-w- c:\windows\system32\XpsPrint.dll
.
============= FINISH: 11:31:10.58 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:53 AM

Posted 15 June 2011 - 02:42 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 rslack

rslack
  • Topic Starter

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Posted 15 June 2011 - 03:12 PM

Thanks. Here are the logs:

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_22
Run by Alexandra at 13:56:14 on 2011-06-15
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2008.801 [GMT -6:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Windows\system32\dlcccoms.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\tbh\base\bin\tbhSystray.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\ProgramData\dpnlobby32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\RUNDLL32.EXE
c:\Program Files\tbh\base\bin\tbhDaemon.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\Windows\system32\KBDJPN32.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\notepad.exe
C:\Users\Alexandra\Downloads\Defogger.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ft.com/
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
BHO: {0cfce2a0-0da4-4926-b5d1-31f0767d8ae1} - c:\windows\system32\atl32.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: 9c9f98c4: {e3a3f7ba-e207-baa9-069b-a59a2f04fa27} - c:\programdata\atl32.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [tun70uidop.exe] c:\users\alexandra\appdata\roaming\d35abdff5613d23364bddd96bb8f4198\tun70uidop.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Boingo Wi-Fi] "c:\program files\boingo\boingo wi-fi\Boingo.lnk"
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdcBase.exe
mRun: [tbhSystray] c:\program files\tbh\base\bin\tbhSystray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [DivX Download Manager] "c:\program files\divx\divx plus web player\DDmService.exe" start
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mPolicies-explorer: UseDefaultTile = 0 (0x0)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: manageyourloans.com\www
Trusted Zone: salliemae.com\www
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
TCP: Interfaces\{64F64802-A4AD-4EAA-A681-93E395080921} : DhcpNameServer = 68.87.85.98 68.87.69.146 68.87.78.130
TCP: Interfaces\{CB383CCC-2FF1-4BE3-9548-B75DBA1817DD} : DhcpNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files\cozi express\CoziProtocolHandler.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\programdata\atl32.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\alexandra\appdata\roaming\mozilla\firefox\profiles\8d0va45c.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.com/
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\alexandra\appdata\roaming\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\users\alexandra\appdata\roaming\move networks\plugins\npqmp071505000011.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: vShare Plugin: vshareus@toolbar - %profile%\extensions\vshareus@toolbar
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: XUL Cache: {28b12a7b-326e-47fa-ad72-f42e9152ef91} - %profile%\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}
FF - Ext: PsicoTSI: {7E77F5DF-8022-40e3-9122-F03DEBEFC43B} - %profile%\extensions\{7E77F5DF-8022-40e3-9122-F03DEBEFC43B}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\alexandra\appdata\roaming\Move Networks
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2009-3-28 81920]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-13 105592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-15 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-11-15 136176]
.
=============== Created Last 30 ================
.
2011-06-15 09:12:07 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-06-15 08:58:00 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-06-14 16:43:49 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-06-14 16:43:49 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-14 07:50:56 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{3cb85774-6aff-4cec-8a34-b0b9e6ca678f}\mpengine.dll
2011-06-13 08:06:18 774144 ----a-w- c:\users\alexandra\0.20261563584420417.exe
2011-06-09 23:34:31 772096 ----a-w- c:\programdata\dpnlobby32.exe
2011-06-09 23:34:31 171008 ----a-w- c:\programdata\atl32.dll
2011-06-09 23:34:29 772096 ----a-w- c:\windows\system32\KBDJPN32.exe
2011-06-09 23:34:26 357888 ----a-w- c:\windows\system32\atl32.dll
2011-06-09 23:31:08 772096 ----a-w- c:\users\alexandra\msiexec.exe
2011-06-09 23:31:05 772096 ----a-w- c:\users\alexandra\0.8495710263055464.exe
2011-06-07 06:14:22 83249512 ----a-w- c:\program files\common files\windows live\.cache\wlc4B0.tmp
2011-05-25 05:52:45 -------- d-----w- c:\users\alexandra\Wedding
2011-05-24 04:38:48 652296 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll
2011-05-24 04:37:29 749832 ----a-w- c:\programdata\microsoft\ehome\packages\mcespotlight\mcespotlight\SpotlightResources.dll
2011-05-24 04:36:29 416128 ----a-w- c:\programdata\microsoft\ehome\packages\nettv\browse\NetTVResources.dll
.
==================== Find3M ====================
.
2011-04-29 22:10:22 255352 ----a-w- c:\windows\system32\awrdscdc.ax
2011-04-06 22:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 22:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 22:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
============= FINISH: 13:58:58.17 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-03.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 3/28/2009 3:32:39 PM
System Uptime: 6/14/2011 6:36:44 PM (19 hours ago)
.
Motherboard: Dell Inc. | | 0G848F
Processor: Intel® Pentium® Dual CPU T3400 @ 2.16GHz | Microprocessor | 1000/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 134 GiB total, 41.234 GiB free.
D: is Removable
E: is FIXED (NTFS) - 15 GiB total, 0.285 GiB free.
F: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Dell Touchpad
Device ID: ACPI\PNP0F13\4&31235A22&0
Manufacturer: Alps Electric
Name: Dell Touchpad
PNP Device ID: ACPI\PNP0F13\4&31235A22&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP513: 6/7/2011 12:18:49 AM - Installed DirectX
RP514: 6/7/2011 12:45:00 AM - Windows Update
RP515: 6/9/2011 6:31:23 PM - Scheduled Checkpoint
RP516: 6/10/2011 12:23:11 AM - Windows Update
RP517: 6/10/2011 10:30:16 AM - Windows Backup
RP518: 6/12/2011 9:53:42 AM - Windows Backup
RP519: 6/14/2011 1:48:52 AM - Windows Update
RP520: 6/15/2011 3:00:19 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
32 Bit HP BiDi Channel Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.1
Adobe Shockwave Player 11.5
AIM 7
Alarm Clock v1.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AudibleManager
Boingo Wi-Fi
Bonjour
Browser Highlighter - Firefox
Chinese Simplified Fonts Support For Adobe Reader 9
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Consumer In-Home Service Agreement
Cozi
CutePDF Writer 2.7
Dell Dock
Dell Driver Download Manager
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Wireless WLAN Card Utility
DELL0604
DivX Setup
GEAR 32bit Driver Installer
Google Chrome
Google Update Helper
GRE POWERPREP
Hattrick Organizer (remove only)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® Matrix Storage Manager
InterActual Player
iTunes
Japanese Fonts Support For Adobe Reader 9
Java Auto Updater
Java™ 6 Update 22
Junk Mail filter update
LexisNexis® CD on Folio® 4
LiveUpdate 3.2 (Symantec Corporation)
Logitech Vid
Logitech Webcam Software
MegaStat Excel 2007
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MixMeister Fusion 7.3.5
Move Media Player
Mozilla Firefox (3.5.19)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Pharos
PowerDVD
QuickSet
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Respondus LockDown Browser
Rosetta Stone Ltd Services
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype™ 5.1
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Symantec AntiVirus
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2536413)
VC80CRTRedist - 8.0.50727.4053
Veetle TV 0.9.18
VLC media player 1.0.2
WebEx
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Mobile Device Updater Component
WinRAR archiver
Zune
Zune Language Pack (DEU)
Zune Language Pack (ESP)
Zune Language Pack (FRA)
Zune Language Pack (ITA)
Zune Language Pack (NLD)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
.
==== Event Viewer Messages From Past Week ========
.
6/9/2011 10:37:21 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
6/15/2011 9:41:39 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
6/15/2011 9:41:39 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/15/2011 3:15:03 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
6/15/2011 11:17:55 AM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 1 time(s).
6/14/2011 12:58:27 AM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 16 time(s).
6/14/2011 10:37:32 AM, Error: Service Control Manager [7000] - The USB RNDIS Adapter service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/14/2011 10:37:32 AM, Error: Service Control Manager [7000] - The Intel® PRO/1000 PCI Express Network Connection Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/14/2011 10:37:32 AM, Error: Service Control Manager [7000] - The Intel® PRO/1000 NDIS 6 Adapter Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/14/2011 10:24:02 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl SPBBCDrv spldr SRTSP SRTSPX SYMTDI Wanarpv6
6/14/2011 10:24:02 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
6/14/2011 10:23:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
6/14/2011 10:23:07 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/14/2011 10:23:04 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv.dll Error Code: 21
6/14/2011 10:22:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
6/14/2011 10:22:38 AM, Error: EventLog [6008] - The previous system shutdown at 10:21:11 AM on 6/14/2011 was unexpected.
6/13/2011 9:37:49 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 15 time(s).
6/13/2011 9:37:47 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 14 time(s).
6/12/2011 9:16:02 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 13 time(s).
6/12/2011 9:15:10 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 12 time(s).
6/12/2011 9:14:52 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 11 time(s).
6/12/2011 9:11:44 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 10 time(s).
6/12/2011 8:59:04 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 9 time(s).
6/12/2011 8:54:06 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 8 time(s).
6/12/2011 8:52:28 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 7 time(s).
6/12/2011 8:48:38 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 6 time(s).
6/12/2011 8:38:53 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 5 time(s).
6/12/2011 8:36:59 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 4 time(s).
6/12/2011 8:36:39 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 3 time(s).
6/12/2011 1:42:12 PM, Error: Service Control Manager [7034] - The Remote Access Auto Connection Manager service terminated unexpectedly. It has done this 2 time(s).
6/12/2011 1:30:36 AM, Error: EventLog [6008] - The previous system shutdown at 1:14:40 AM on 6/12/2011 was unexpected.
6/11/2011 2:45:36 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.
6/10/2011 5:53:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WPDBusEnum service.
6/10/2011 5:50:28 PM, Error: EventLog [6008] - The previous system shutdown at 5:40:28 PM on 6/10/2011 was unexpected.
.
==== End Of File ===========================


RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x8B802000 C:\Windows\system32\DRIVERS\igdkmd32.sys 7315456 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x81E3C000 C:\Windows\system32\ntkrnlpa.exe 3907584 bytes (Microsoft Corporation, NT Kernel & System)
0x81E3C000 PnpManager 3907584 bytes
0x81E3C000 RAW 3907584 bytes
0x81E3C000 WMIxWDM 3907584 bytes
0x9F2C0000 Win32k 2113536 bytes
0x9F2C0000 C:\Windows\System32\win32k.sys 2113536 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8CE07000 C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110610.002\NAVEX15.SYS 1536000 bytes (Symantec Corporation, AV Engine)
0x8C294000 C:\Windows\system32\DRIVERS\bcmwl6.sys 1343488 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0x87E07000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x82E0F000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x87C04000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x804D6000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xBBA03000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x98270000 C:\Windows\System32\Drivers\dump_iaStor.sys 851968 bytes
0x82C01000 C:\Windows\system32\drivers\iastor.sys 851968 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x87D09000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8BEFC000 C:\Windows\System32\drivers\dxgkrnl.sys 655360 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8C207000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x82D1D000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x80606000 C:\Windows\system32\drivers\Wdf01000.sys 462848 bytes (Microsoft Corporation, Kernel Mode Driver Framework Runtime)
0x8040C000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0xB6E0A000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x976DD000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 417792 bytes (Symantec Corporation, SPBBC Driver)
0x8C656000 C:\Windows\system32\DRIVERS\stwrt.sys 409600 bytes (IDT, Inc., IDT PC Audio)
0x97789000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB6F7B000 C:\Windows\System32\DRIVERS\srv.sys 323584 bytes (Microsoft Corporation, Server driver)
0x9F510000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x82F80000 C:\Windows\system32\DRIVERS\yk60x86.sys 315392 bytes (Marvell, Miniport Driver for Marvell Yukon Ethernet Controller.)
0x8072E000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8C70C000 C:\Windows\System32\Drivers\SRTSP.SYS 299008 bytes (Symantec Corporation, Symantec AutoProtect)
0x97600000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x80685000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x80495000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x82DBD000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8BFB3000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x97743000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x82F45000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0xBBB92000 C:\Windows\system32\DRIVERS\udfs.sys 241664 bytes (Microsoft Corporation, UDF File System Driver)
0xB6F02000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x87F17000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8C610000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x81E09000 ACPI_HAL 208896 bytes
0x81E09000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x82CD1000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x97648000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x82D8E000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8C6BA000 C:\Windows\system32\DRIVERS\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x976B1000 C:\Windows\System32\Drivers\SYMTDI.SYS 180224 bytes (Symantec Corporation, Network Dispatch Driver)
0x82F1A000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x805CB000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x9838E000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x9823B000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xB6F53000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x87F67000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x806DC000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8C6E7000 C:\Windows\system32\DRIVERS\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x807AA000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8CF7F000 C:\Windows\system32\Drivers\SYMEVENT.SYS 139264 bytes (Symantec Corporation, Symantec Event Library)
0x87F9F000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0xB6EC2000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x8C79A000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xBBAF8000 C:\Windows\system32\DRIVERS\WUDFRd.sys 135168 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector)
0xB6EE3000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x98206000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 122880 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xB6E77000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x87CEE000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x98359000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x98374000 C:\Windows\system32\drivers\WudfPf.sys 106496 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0xB6E94000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x87DD9000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xB6F3B000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x98224000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x80788000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8CFCB000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBBB7C000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x9767A000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x82FCD000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0xB6EAD000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x805B6000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0xBBB26000 C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110610.002\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x807DC000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8CFB5000 C:\Windows\system32\drivers\RTSTOR.SYS 81920 bytes (Realtek Semiconductor Corp., Realtek USB Mass Storage Driver for Vista)
0x82FE3000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8C3DC000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x983C2000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x9769E000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x87F8E000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8C645000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8047C000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8C755000 C:\Windows\System32\Drivers\SRTSPX.SYS 69632 bytes (Symantec Corporation, Symantec AutoProtect)
0x82D03000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8CFEB000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x983E5000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x80778000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x807F0000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x87DF1000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0xBBBDC000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x87F58000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x80703000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x807CD000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8BFF1000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8071F000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x9F500000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x97690000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8C7D6000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x80677000 C:\Windows\system32\drivers\WDFLDR.SYS 57344 bytes (Microsoft Corporation, Kernel Mode Driver Framework Loader)
0x98263000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8C603000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0xBBAEC000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8C78E000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8BF9C000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x87FEA000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8C3EF000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8C7CB000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8079F000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x82E00000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x87FD6000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8BFA8000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x80715000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x98340000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x805F5000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x983B8000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x9777F000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x82D13000 C:\Windows\System32\Drivers\PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xBBAE2000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xBBB3A000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xBBBF2000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x87FC0000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8C76E000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x8CFE2000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x8C7E4000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x9F4E0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x87FE1000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x87FF5000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x806CB000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBBB1E000 C:\Windows\system32\drivers\BCM42RLY.sys 32768 bytes (Broadcom Corporation, Broadcom iLine10™ PCI Network Adapter Proxy Protocol Driver)
0x8048D000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x8C766000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x806D4000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8C7BB000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8C7C3000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x87F50000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8C77E000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x8CE00000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x80405000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBBBEB000 C:\Users\ALEXAN~1\AppData\Local\Temp\mbr.sys 28672 bytes
0x8C777000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8C3FA000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xBBB4E000 C:\Windows\System32\Drivers\SYMREDRV.SYS 24576 bytes (Symantec Corporation, Redirector Filter Driver)
0xBBB19000 C:\Windows\system32\DRIVERS\LVPr2Mon.sys 20480 bytes (-, -)
0x8C200000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x80712000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8C204000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8CFC9000 C:\Windows\system32\drivers\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBBAE1000 C:\Windows\TEMP\mc2868D.tmp 4096 bytes
==============================================
>Stealth
==============================================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:53 AM

Posted 15 June 2011 - 04:07 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 rslack

rslack
  • Topic Starter

  • Members
  • 14 posts
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  •  
  • Local time:01:53 AM

Posted 15 June 2011 - 08:26 PM

Here is the log:

ComboFix 11-06-15.02 - Alexandra 06/15/2011 16:35:10.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2008.865 [GMT -6:00]
Running from: c:\users\Alexandra\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\atl32.dll
c:\programdata\dpnlobby32.exe
c:\users\Alexandra\0.20261563584420417.exe
c:\users\Alexandra\0.8495710263055464.exe
c:\users\Alexandra\AppData\Roaming\Adobe\plugs
c:\users\Alexandra\AppData\Roaming\Adobe\shed
c:\users\Alexandra\AppData\Roaming\Local
c:\users\Alexandra\AppData\Roaming\Local\Temp\DDM\Settings\0.ddi
c:\users\Alexandra\AppData\Roaming\Local\Temp\DDM\Settings\051611_a.mp4.ddr
c:\users\Alexandra\AppData\Roaming\Local\Temp\DDM\Settings\1.ddi
c:\users\Alexandra\AppData\Roaming\Local\Temp\DDM\Settings\at601_ns.avi.ddr
c:\users\Alexandra\AppData\Roaming\Local\Temp\DDM\Settings\settings.ddi
c:\users\Alexandra\AppData\Roaming\Local\Temp\DDM\Settings\Temporary Downloaded Files\051611_a.mp4
c:\users\Alexandra\AppData\Roaming\Local\Temp\DDM\Settings\Temporary Downloaded Files\at601_ns.avi.ddp
c:\users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}
c:\users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}\chrome.manifest
c:\users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}\chrome\xulcache.jar
c:\users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}\defaults\preferences\xulcache.js
c:\users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}\install.rdf
c:\users\Alexandra\msiexec.exe
c:\windows\TEMP\logishrd\LVPrcInj02.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-05-15 to 2011-06-15 )))))))))))))))))))))))))))))))
.
.
2011-06-15 22:49 . 2011-06-15 22:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-06-15 22:30 . 2011-06-15 22:30 -------- d-----w- C:\32788R22FWJFW
2011-06-15 09:12 . 2011-06-15 09:12 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-06-15 08:58 . 2011-05-02 12:02 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-06-14 16:43 . 2011-06-14 19:08 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-06-14 16:43 . 2011-06-14 16:54 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-14 07:50 . 2011-05-09 20:46 6962000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3CB85774-6AFF-4CEC-8A34-B0B9E6CA678F}\mpengine.dll
2011-06-09 23:34 . 2011-06-09 23:31 772096 ----a-w- c:\windows\system32\KBDJPN32.exe
2011-06-09 23:34 . 2011-06-09 23:34 357888 ----a-w- c:\windows\system32\atl32.dll
2011-06-07 06:14 . 2011-06-07 06:14 83249512 ----a-w- c:\program files\Common Files\Windows Live\.cache\wlc4B0.tmp
2011-05-25 05:52 . 2011-06-15 03:52 -------- d-----w- c:\users\Alexandra\Wedding
2011-05-24 04:38 . 2011-05-24 04:38 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2011-05-24 04:37 . 2011-05-24 04:37 749832 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2011-05-24 04:36 . 2011-05-24 04:36 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-29 22:10 . 2011-04-29 22:10 255352 ----a-w- c:\windows\system32\awrdscdc.ax
2011-04-06 22:20 . 2011-04-06 22:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 22:20 . 2011-04-06 22:20 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 22:20 . 2011-04-06 22:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0CFCE2A0-0DA4-4926-B5D1-31F0767D8AE1}]
2011-06-09 23:34 357888 ----a-w- c:\windows\System32\atl32.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-04-17 3872080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-09-04 200704]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-12-09 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-12-09 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-12-09 154136]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-22 3810304]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-05-07 178712]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-22 107112]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-11-28 134808]
"Boingo Wi-Fi"="c:\program files\Boingo\Boingo Wi-Fi\Boingo.lnk" [2009-10-08 1804]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdcBase.exe" [2007-05-31 648072]
"tbhSystray"="c:\program files\tbh\base\bin\tbhSystray.exe" [2011-06-15 492840]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"DLCCCATS"="c:\windows\system32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2006-02-24 73728]
"TkBellExe"="c:\program files\Real\RealPlayer\Update\realsched.exe" [2010-11-10 274608]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-12-09 1226608]
"DivX Download Manager"="c:\program files\DivX\DivX Plus Web Player\DDmService.exe" [2010-12-08 63360]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-11-11 159472]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-12-15 483420]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-23 1295656]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"HideFastUserSwitching"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"UseDefaultTile"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Users^Alexandra^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dell Dock.lnk]
path=c:\users\Alexandra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
backup=c:\windows\pss\Dell Dock.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim]
2010-05-21 15:36 3824472 ----a-w- c:\program files\AIM\aim.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2008-10-25 17:44 31072 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-04-27 07:22 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Vid]
2009-07-16 22:35 5458704 ----a-w- c:\program files\Logitech\Logitech Vid\Vid.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
2009-10-14 20:36 2793304 ----a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2010-04-17 04:12 3872080 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
2008-05-23 19:06 128296 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 23:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Zune Launcher]
2010-11-11 20:55 159472 ----a-w- c:\program files\Zune\ZuneLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 136176]
R3 SavRoam;SavRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-11-28 122008]
R3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\Zune\WMZuneComm.exe [2010-11-11 268528]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe [2008-12-15 81920]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-09-24 155648]
S2 RasAuto32;Remote Access Auto Connection Manager ;c:\windows\system32\KBDJPN32.exe [2011-06-09 772096]
S2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2009-09-03 444224]
S2 tbhMonitor.exe;The Browser Highlighter Monitor;c:\program files\tbh\monitor\bin\tbhMonitor.exe [2009-10-22 70952]
S2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-05-13 105592]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mchInjDrv
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 08:54]
.
2011-06-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 08:54]
.
2011-06-12 c:\windows\Tasks\User_Feed_Synchronization-{8B6D312B-F825-498C-9911-B51DA6783BDA}.job
- c:\windows\system32\msfeedssync.exe [2011-04-15 04:43]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.ft.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: manageyourloans.com\www
Trusted Zone: salliemae.com\www
TCP: DhcpNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
FF - ProfilePath - c:\users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.com/
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{01145C08-336E-06B0-1376-9B6DA6A0B3AB} - c:\programdata\atl32.dll
WebBrowser-{FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-tun70uidop.exe - c:\users\Alexandra\AppData\Roaming\D35ABDFF5613D23364BDDD96BB8F4198\tun70uidop.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-15 16:59
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCCCATS = rundll32 c:\windows\system32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\mchInjDrv]
"ImagePath"="\??\c:\windows\TEMP\mc2A227.tmp"
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
c:\windows\servicing\TrustedInstaller.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\windows\system32\WLANExt.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\windows\system32\dlcccoms.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
c:\progra~1\PHAROS~1\Core\CTskMstr.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\programdata\dpnlobby32.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\windows\system32\RUNDLL32.EXE
c:\program files\tbh\base\bin\tbhDaemon.exe
c:\windows\system32\WUDFHost.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\sdclt.exe
.
**************************************************************************
.
Completion time: 2011-06-15 17:09:05 - machine was rebooted
ComboFix-quarantined-files.txt 2011-06-15 23:08
.
Pre-Run: 45,358,747,648 bytes free
Post-Run: 45,418,541,056 bytes free
.
- - End Of File - - 1240662504787BA9DA49D8F8494F3844


I didn't really have any problems. The google searches in both browsers seem fine now.

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:53 AM

Posted 15 June 2011 - 09:01 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

File::
c:\windows\system32\KBDJPN32.exe
c:\windows\system32\atl32.dll
c:\programdata\dpnlobby32.exe


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 rslack

rslack
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:01:53 AM

Posted 16 June 2011 - 11:27 AM

ComboFix 11-06-15.02 - Alexandra 06/15/2011 23:56:59.3.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2008.685 [GMT -6:00]
Running from: c:\users\Alexandra\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\windows\TEMP\logishrd\LVPrcInj01.dll
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((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
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-------\Service_wmiApSrv32
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((((((((((((((((((((((((( Files Created from 2011-05-16 to 2011-06-16 )))))))))))))))))))))))))))))))
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2011-06-15 09:12 . 2011-06-15 09:12 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-06-15 08:58 . 2011-05-02 12:02 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-06-14 16:43 . 2011-06-15 23:25 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-06-14 16:43 . 2011-06-14 16:54 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-14 07:50 . 2011-05-09 20:46 6962000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3CB85774-6AFF-4CEC-8A34-B0B9E6CA678F}\mpengine.dll
2011-06-07 06:14 . 2011-06-07 06:14 83249512 ----a-w- c:\program files\Common Files\Windows Live\.cache\wlc4B0.tmp
2011-05-25 05:52 . 2011-06-15 03:52 -------- d-----w- c:\users\Alexandra\Wedding
2011-05-24 04:38 . 2011-05-24 04:38 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2011-05-24 04:37 . 2011-05-24 04:37 749832 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2011-05-24 04:36 . 2011-05-24 04:36 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2011-04-29 22:10 . 2011-04-29 22:10 255352 ----a-w- c:\windows\system32\awrdscdc.ax
2011-04-06 22:20 . 2011-04-06 22:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 22:20 . 2011-04-06 22:20 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 22:20 . 2011-04-06 22:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-04-17 3872080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-09-04 200704]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-12-09 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-12-09 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-12-09 154136]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-22 3810304]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-05-07 178712]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-22 107112]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-11-28 134808]
"Boingo Wi-Fi"="c:\program files\Boingo\Boingo Wi-Fi\Boingo.lnk" [2009-10-08 1804]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdcBase.exe" [2007-05-31 648072]
"tbhSystray"="c:\program files\tbh\base\bin\tbhSystray.exe" [2011-06-16 492840]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"DLCCCATS"="c:\windows\system32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2006-02-24 73728]
"TkBellExe"="c:\program files\Real\RealPlayer\Update\realsched.exe" [2010-11-10 274608]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-12-09 1226608]
"DivX Download Manager"="c:\program files\DivX\DivX Plus Web Player\DDmService.exe" [2010-12-08 63360]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-11-11 159472]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-12-15 483420]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-23 1295656]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"HideFastUserSwitching"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"UseDefaultTile"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Users^Alexandra^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dell Dock.lnk]
path=c:\users\Alexandra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
backup=c:\windows\pss\Dell Dock.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim]
2010-05-21 15:36 3824472 ----a-w- c:\program files\AIM\aim.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2008-10-25 17:44 31072 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-04-27 07:22 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Vid]
2009-07-16 22:35 5458704 ----a-w- c:\program files\Logitech\Logitech Vid\Vid.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
2009-10-14 20:36 2793304 ----a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2010-04-17 04:12 3872080 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
2008-05-23 19:06 128296 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 23:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Zune Launcher]
2010-11-11 20:55 159472 ----a-w- c:\program files\Zune\ZuneLauncher.exe
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[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
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R2 Apple Mobile Device32;Apple Mobile Device ;c:\programdata\ir50_qcx32.exe [x]
R2 Audiosrv32;Windows Audio ;c:\programdata\wltrynt32.exe [x]
R2 clr_optimization_v2.0.50727_3232;Microsoft .NET Framework NGEN v2.0.50727_X86 ;c:\programdata\mfc40u32.exe [x]
R2 clr_optimization_v2.0.50727_323232;Microsoft .NET Framework NGEN v2.0.50727_X86 ;c:\programdata\msafd32.exe [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 DcomLaunch32;DCOM Server Process Launcher ;c:\programdata\qcap32.exe [x]
R2 DefWatch32;Symantec AntiVirus Definition Watcher ;c:\programdata\NlsLexicons001832.exe [x]
R2 DFSR32;DFS Replication ;c:\programdata\authz32.exe [x]
R2 DockLoginService32;Dock Login Service ;c:\programdata\radardt32.exe [x]
R2 dot3svc32;Wired AutoConfig ;c:\programdata\deployJava132.exe [x]
R2 dot3svc3232;Wired AutoConfig ;c:\programdata\typelib32.exe [x]
R2 DPS32;Diagnostic Policy Service ;c:\programdata\wmidx32.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 136176]
R2 gupdate32;Google Update Service (gupdate) ;c:\programdata\NlsLexicons004e32.exe [x]
R2 idsvc32;Windows CardSpace ;c:\programdata\NlsLexicons081a32.exe [x]
R2 LiveUpdate32;LiveUpdate ;c:\programdata\gdi3232.exe [x]
R2 Mcx2Svc32;Windows Media Center Extender Service ;c:\programdata\msjetoledb4032.exe [x]
R2 Mcx2Svc3232;Windows Media Center Extender Service ;c:\programdata\dot3gpclnt32.exe [x]
R2 MSiSCSI32;Microsoft iSCSI Initiator Service ;c:\programdata\itircl32.exe [x]
R2 Netman32;Network Connections ;c:\programdata\ntshrui32.exe [x]
R2 NlaSvc32;Network Location Awareness ;c:\programdata\IMJP10K32.exe [x]
R2 RasAuto3232;Remote Access Auto Connection Manager ;c:\programdata\dpnhupnp32.exe [x]
R2 RasAuto323232;Remote Access Auto Connection Manager ;c:\programdata\nshhttp32.exe [x]
R2 RasMan32;Remote Access Connection Manager ;c:\programdata\sirenacm32.exe [x]
R2 RpcLocator32;Remote Procedure Call (RPC) Locator ;c:\programdata\icmui32.exe [x]
R2 SeaPort32;SeaPort ;c:\programdata\msvcr7132.exe [x]
R2 slsvc32;Software Licensing ;c:\programdata\netman32.exe [x]
R2 Spooler32;Print Spooler ;c:\programdata\xwizards32.exe [x]
R2 SstpSvc32;Secure Socket Tunneling Protocol Service ;c:\programdata\mcupdate_GenuineIntel32.exe [x]
R2 STacSV32;Audio Service ;c:\programdata\actxprxy32.exe [x]
R2 TapiSrv32;Telephony ;c:\programdata\KBDDIV232.exe [x]
R2 tbhMonitor.exe32;The Browser Highlighter Monitor ;c:\programdata\KBDBLR32.exe [x]
R2 TermService32;Terminal Services ;c:\programdata\KBDTH232.exe [x]
R2 UI0Detect32;Interactive Services Detection ;c:\programdata\qasf32.exe [x]
R2 W32Time32;Windows Time ;c:\programdata\KBDBHC32.exe [x]
R2 W32Time3232;Windows Time ;c:\programdata\eventcls32.exe [x]
R2 WebClient32;WebClient ;c:\programdata\wsecedit32.exe [x]
R2 WerSvc32;Windows Error Reporting Service ;c:\programdata\atl32.exe [x]
R2 WerSvc3232;Windows Error Reporting Service ;c:\programdata\Query32.exe [x]
R2 WerSvc323232;Windows Error Reporting Service ;c:\programdata\fphc32.exe [x]
R2 WMZuneComm32;Zune Windows Mobile Connectivity Service ;c:\programdata\UIAnimation32.exe [x]
R2 WSearch32;Windows Search ;c:\programdata\fdSSDP32.exe [x]
R2 WSearch3232;Windows Search ;c:\programdata\iasacct32.exe [x]
R2 yksvc32;Marvell Yukon Service ;c:\programdata\capisp32.exe [x]
R3 CFcatchme;CFcatchme;c:\users\ALEXAN~1\AppData\Local\Temp\CFcatchme.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 136176]
R3 SavRoam;SavRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-11-28 122008]
R3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\Zune\WMZuneComm.exe [2010-11-11 268528]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe [2008-12-15 81920]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-09-24 155648]
S2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2009-09-03 444224]
S2 tbhMonitor.exe;The Browser Highlighter Monitor;c:\program files\tbh\monitor\bin\tbhMonitor.exe [2009-10-22 70952]
S2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-05-13 105592]
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--- Other Services/Drivers In Memory ---
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*Deregistered* - mchInjDrv
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[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
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2011-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 08:54]
.
2011-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-15 08:54]
.
2011-06-12 c:\windows\Tasks\User_Feed_Synchronization-{8B6D312B-F825-498C-9911-B51DA6783BDA}.job
- c:\windows\system32\msfeedssync.exe [2011-04-15 04:43]
.
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------- Supplementary Scan -------
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uStart Page = hxxp://www.ft.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: manageyourloans.com\www
Trusted Zone: salliemae.com\www
TCP: DhcpNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
FF - ProfilePath - c:\users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.com/
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
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**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-16 00:18
Windows 6.0.6002 Service Pack 2 NTFS
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scanning hidden processes ...
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scanning hidden autostart entries ...
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HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCCCATS = rundll32 c:\windows\system32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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scanning hidden files ...
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scan completed successfully
hidden files: 0
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**************************************************************************
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[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\mchInjDrv]
"ImagePath"="\??\c:\windows\TEMP\mc24BBE.tmp"
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------------------------ Other Running Processes ------------------------
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c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
c:\windows\servicing\TrustedInstaller.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\windows\system32\WLANExt.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\windows\system32\dlcccoms.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
c:\progra~1\PHAROS~1\Core\CTskMstr.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\windows\system32\RUNDLL32.EXE
c:\program files\tbh\base\bin\tbhDaemon.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\System32\wscript.exe
c:\windows\system32\sdclt.exe
.
**************************************************************************
.
Completion time: 2011-06-16 00:28:27 - machine was rebooted
ComboFix-quarantined-files.txt 2011-06-16 06:28
ComboFix2.txt 2011-06-16 05:36
ComboFix3.txt 2011-06-15 23:09
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Pre-Run: 44,943,421,440 bytes free
Post-Run: 44,731,863,040 bytes free
.
- - End Of File - - FEAC8C0BB26C18994950CC6DF3220A44


I didn't have any issues running combofix, and the computer seems to be running fine.

Edited by rslack, 16 June 2011 - 11:28 AM.


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:04:53 AM

Posted 16 June 2011 - 11:45 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3.1

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 rslack

rslack
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:01:53 AM

Posted 18 June 2011 - 12:07 PM

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6873

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19048

6/18/2011 9:59:19 AM
mbam-log-2011-06-18 (09-59-19).txt

Scan type: Quick scan
Objects scanned: 165038
Time elapsed: 11 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:35:47 AM, on 6/18/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\tbh\base\bin\tbhSystray.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ft.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Foxit PDF Creator Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Boingo Wi-Fi] "C:\Program Files\Boingo\Boingo Wi-Fi\Boingo.lnk"
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdcBase.exe
O4 - HKLM\..\Run: [tbhSystray] C:\Program Files\tbh\base\bin\tbhSystray.exe
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files\DivX\DivX Plus Web Player\DDmService.exe" start
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files\Cozi Express\CoziProtocolHandler.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Apple Mobile Device (Apple Mobile Device32) - Unknown owner - C:\ProgramData\ir50_qcx32.exe (file missing)
O23 - Service: Windows Audio (Audiosrv32) - Unknown owner - C:\ProgramData\wltrynt32.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Microsoft .NET Framework NGEN v2.0.50727_X86 (clr_optimization_v2.0.50727_3232) - Unknown owner - C:\ProgramData\mfc40u32.exe (file missing)
O23 - Service: Microsoft .NET Framework NGEN v2.0.50727_X86 (clr_optimization_v2.0.50727_323232) - Unknown owner - C:\ProgramData\msafd32.exe (file missing)
O23 - Service: DCOM Server Process Launcher (DcomLaunch32) - Unknown owner - C:\ProgramData\qcap32.exe (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch32) - Unknown owner - C:\ProgramData\NlsLexicons001832.exe (file missing)
O23 - Service: DFS Replication (DFSR32) - Unknown owner - C:\ProgramData\authz32.exe (file missing)
O23 - Service: dlcc_device - - C:\Windows\system32\dlcccoms.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Dock Login Service (DockLoginService32) - Unknown owner - C:\ProgramData\radardt32.exe (file missing)
O23 - Service: Wired AutoConfig (dot3svc3232) - Unknown owner - C:\ProgramData\typelib32.exe (file missing)
O23 - Service: Diagnostic Policy Service (DPS32) - Unknown owner - C:\ProgramData\wmidx32.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdate) (gupdate32) - Unknown owner - C:\ProgramData\NlsLexicons004e32.exe (file missing)
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Windows CardSpace (idsvc32) - Unknown owner - C:\ProgramData\NlsLexicons081a32.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate (LiveUpdate32) - Unknown owner - C:\ProgramData\gdi3232.exe (file missing)
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Windows Media Center Extender Service (Mcx2Svc32) - Unknown owner - C:\ProgramData\msjetoledb4032.exe (file missing)
O23 - Service: Windows Media Center Extender Service (Mcx2Svc3232) - Unknown owner - C:\ProgramData\dot3gpclnt32.exe (file missing)
O23 - Service: Microsoft iSCSI Initiator Service (MSiSCSI32) - Unknown owner - C:\ProgramData\itircl32.exe (file missing)
O23 - Service: Network Connections (Netman32) - Unknown owner - C:\ProgramData\ntshrui32.exe (file missing)
O23 - Service: Network Location Awareness (NlaSvc32) - Unknown owner - C:\ProgramData\IMJP10K32.exe (file missing)
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: Remote Access Auto Connection Manager (RasAuto3232) - Unknown owner - C:\ProgramData\dpnhupnp32.exe (file missing)
O23 - Service: Remote Access Auto Connection Manager (RasAuto323232) - Unknown owner - C:\ProgramData\nshhttp32.exe (file missing)
O23 - Service: Remote Access Connection Manager (RasMan32) - Unknown owner - C:\ProgramData\sirenacm32.exe (file missing)
O23 - Service: RosettaStoneDaemon - Rosetta Stone Ltd. - C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SeaPort (SeaPort32) - Unknown owner - C:\ProgramData\msvcr7132.exe (file missing)
O23 - Service: Software Licensing (slsvc32) - Unknown owner - C:\ProgramData\netman32.exe (file missing)
O23 - Service: Print Spooler (Spooler32) - Unknown owner - C:\ProgramData\xwizards32.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Secure Socket Tunneling Protocol Service (SstpSvc32) - Unknown owner - C:\ProgramData\mcupdate_GenuineIntel32.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
O23 - Service: Audio Service (STacSV32) - Unknown owner - C:\ProgramData\actxprxy32.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Telephony (TapiSrv32) - Unknown owner - C:\ProgramData\KBDDIV232.exe (file missing)
O23 - Service: The Browser Highlighter Monitor (tbhMonitor.exe) - Unknown owner - C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
O23 - Service: The Browser Highlighter Monitor (tbhMonitor.exe32) - Unknown owner - C:\ProgramData\KBDBLR32.exe (file missing)
O23 - Service: Terminal Services (TermService32) - Unknown owner - C:\ProgramData\KBDTH232.exe (file missing)
O23 - Service: Interactive Services Detection (UI0Detect32) - Unknown owner - C:\ProgramData\qasf32.exe (file missing)
O23 - Service: Windows Time (W32Time32) - Unknown owner - C:\ProgramData\KBDBHC32.exe (file missing)
O23 - Service: Windows Time (W32Time3232) - Unknown owner - C:\ProgramData\eventcls32.exe (file missing)
O23 - Service: WebClient (WebClient32) - Unknown owner - C:\ProgramData\wsecedit32.exe (file missing)
O23 - Service: Windows Error Reporting Service (WerSvc32) - Unknown owner - C:\ProgramData\atl32.exe (file missing)
O23 - Service: Windows Error Reporting Service (WerSvc3232) - Unknown owner - C:\ProgramData\Query32.exe (file missing)
O23 - Service: Windows Error Reporting Service (WerSvc323232) - Unknown owner - C:\ProgramData\fphc32.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: Zune Windows Mobile Connectivity Service (WMZuneComm32) - Unknown owner - C:\ProgramData\UIAnimation32.exe (file missing)
O23 - Service: Windows Search (WSearch32) - Unknown owner - C:\ProgramData\fdSSDP32.exe (file missing)
O23 - Service: Windows Search (WSearch3232) - Unknown owner - C:\ProgramData\iasacct32.exe (file missing)
O23 - Service: Marvell Yukon Service (yksvc) - Unknown owner - RUNDLL32.EXE (file missing)
O23 - Service: Marvell Yukon Service (yksvc32) - Unknown owner - C:\ProgramData\capisp32.exe (file missing)

--
End of file - 16483 bytes


Sorry about the delayed response, I've had some network errors (couldn't communicate with primary dns server) and was unable to connect to this forum. I'm no longer experiencing the problem, and the computer seems to be running fine.

Thanks

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 June 2011 - 08:41 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
      O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdcBase.exe
      O4 - HKLM\..\Run: [tbhSystray] C:\Program Files\tbh\base\bin\tbhSystray.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files\DivX\DivX Plus Web Player\DDmService.exe" start
      O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 June 2011 - 10:03 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 rslack

rslack
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Posted 22 June 2011 - 12:59 PM

C:\Qoobox\Quarantine\[4]-Submit_2011-06-15_22.47.04.zip multiple threats
C:\Qoobox\Quarantine\C\Users\Alexandra\0.20261563584420417.exe.vir a variant of Win32/Kryptik.OYY trojan
C:\Qoobox\Quarantine\C\Users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Users\Alexandra\AppData\Roaming\Mozilla\Firefox\Profiles\8d0va45c.default\extensions\{28b12a7b-326e-47fa-ad72-f42e9152ef91}\chrome\xulcache.jar.vir JS/Agent.NDB trojan
C:\Users\Alexandra\AppData\Local\Google\Chrome\User Data\Default\Default\onmahodeompbifdbfihfgbnmcdfkadfc\contentscript.js Win32/TrojanDownloader.Tracur.F trojan
C:\Users\Alexandra\Desktop\Ryan\Trainer.exe a variant of Win32/GameHack.AD application
E:\ALEXANDRA-PC\Backup Set 2011-06-10 103013\Backup Files 2011-06-10 103013\Backup files 12.zip multiple threats

#13 gringo_pr

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Posted 22 June 2011 - 03:34 PM

Hello

You should delete this backup if it is not needed anymore - E:\ALEXANDRA-PC\Backup Set 2011-06-10 103013

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\Alexandra\AppData\Local\Google\Chrome\User Data\Default\Default\onmahodeompbifdbfihfgbnmcdfkadfc\contentscript.js"
    del /f /s /q "C:\Users\Alexandra\Desktop\Ryan\Trainer.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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#14 rslack

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Posted 23 June 2011 - 11:04 AM

I had a chance to read your final post. Thank you very much for all of the help.

#15 gringo_pr

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Posted 23 June 2011 - 09:39 PM

you are most welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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