its official, i have a virus. I cant get past my account page now. System restore didnt seem to work:(
Its completely frozen now, it wont shut off unless i hold the power button for 10 secs. Anything i can do to get the virus off?
After i have run the system restore, it is still frozen at the account page. Im using another computer, that surprisingly is infected yet,(it has no antivirus protection)
I have a neighbor that lives down the street that is a computer wiz, but, my back-up disks are no where to be found...
Will i have to restore my computer to how it was at manufacturing in order to get this virus off? i hope not..
P.S i got this error when i was running restore..
An unspecifed error occurred during System Restore. (0x8000ffff)
I would also like to add that..my mouse (changed to both wired, and wireless) are acting bazzare. I managed to get the virus off myself but when hp was asking for the country and language i speak, the mouse would scroll uncontollably, untill it reached the bottom. i just let the bottom choices stay the same but now internet explore is in some african language. I can scroll stress-free on the web and anything on the home menu but there are certain applications that it just...AH. lol
Edited by MistyOcean, 10 June 2011 - 05:58 PM.