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Fixed but....problems.


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#1 jnjpain

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Posted 10 June 2011 - 07:43 AM

Hello,

I recently had the virus "Windows Vista Restore" and I went through all the steps and restored all my hidden files (so I think). But for some reason when I click on the start menu the programs menu is clear and my icons, pictures and other files are cloudy if that makes sense?? My personal pictures are there but when I open up the folder they are the pictures are cloudy until I open them up.

So long story short... what do I do now???

Thanks so much.

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#2 Broni

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Posted 10 June 2011 - 11:17 AM

Download and run UnHide

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#3 jnjpain

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Posted 10 June 2011 - 07:39 PM

I have already did this.

#4 Broni

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Posted 10 June 2011 - 08:03 PM

OK then...
I'd like to see couple of scans to make sure, your computer is fairly clean.

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

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#5 jnjpain

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Posted 13 June 2011 - 12:22 AM

I have already downloaded, ran and deleted the virus. But my start menu items are the only thing that is not showing up now.

#6 Broni

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Posted 13 June 2011 - 10:20 AM

I understand, but I'd like to see couple of logs for the reason I stated above.

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