Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Unable To Remove Spyware, Causing Phys Mem Dump, Hjt Log

  • Please log in to reply
1 reply to this topic

#1 RJ76


  • Members
  • 1 posts
  • Local time:10:04 AM

Posted 07 January 2006 - 03:55 PM

I've run Spybot S&D, Ad-Aware, and have Norton AV installed and updated. I can't seem to get rid of this spyware though. S&D and Ad-Aware aren't finding anything else. I'm using Firefox 100% of the time now and it is my default browser, but IE windows keep popping up with ads. I think it must be hijacking my memory too, cause after a few days, my computer freezes and goes through a blue scree-physical memory dump (running Win XP Pro). I'm out of ideas...Please help? Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:39:39 PM, on 1/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\DirectUpdate\DUControl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\PhotoWise\quicklnk.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Verizon Online\Verizon Online Control Pad\UIEngines\FlashUIEngine\cpskin.exe
C:\Documents and Settings\Clarence\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
R3 - Default URLSearchHook is missing
O1 - Hosts: www.winmx.com
O1 - Hosts: err.winmx.com
O1 - Hosts: test3201.winmx.com test3203.winmx.com test3205.winmx.com test3207.winmx.com
O1 - Hosts: test3202.winmx.com test3204.winmx.com test3206.winmx.com test3208.winmx.com
O1 - Hosts: c3310.z1301.winmx.com c3310.z1302.winmx.com c3310.z1303.winmx.com c3310.z1304.winmx.com c3310.z1305.winmx.com c3310.z1306.winmx.com c3312.z1301.winmx.com c3312.z1302.winmx.com c3312.z1303.winmx.com c3312.z1304.winmx.com c3312.z1305.winmx.com c3312.z1306.winmx.com c3314.z1301.winmx.com c3314.z1302.winmx.com c3314.z1303.winmx.com c3314.z1304.winmx.com c3314.z1305.winmx.com c3314.z1306.winmx.com c3316.z1301.winmx.com c3316.z1302.winmx.com c3316.z1303.winmx.com c3316.z1304.winmx.com c3316.z1305.winmx.com c3316.z1306.winmx.com c3318.z1301.winmx.com c3318.z1302.winmx.com c3318.z1303.winmx.com c3318.z1304.winmx.com c3318.z1305.winmx.com c3318.z1306.winmx.com
O1 - Hosts: c3313.z1301.winmx.com c3313.z1302.winmx.com c3313.z1303.winmx.com c3313.z1304.winmx.com c3313.z1305.winmx.com c3313.z1306.winmx.com c3317.z1301.winmx.com c3317.z1302.winmx.com c3317.z1303.winmx.com c3317.z1304.winmx.com c3317.z1305.winmx.com c3317.z1306.winmx.com
O1 - Hosts: c3311.z1301.winmx.com c3311.z1302.winmx.com c3311.z1303.winmx.com c3311.z1304.winmx.com c3311.z1305.winmx.com c3311.z1306.winmx.com c3315.z1301.winmx.com c3315.z1302.winmx.com c3315.z1303.winmx.com c3315.z1304.winmx.com c3315.z1305.winmx.com c3315.z1306.winmx.com
O1 - Hosts: c3319.z1301.winmx.com c3319.z1302.winmx.com c3319.z1303.winmx.com c3319.z1304.winmx.com c3319.z1305.winmx.com c3319.z1306.winmx.com
O1 - Hosts: c3520.z1301.winmx.com c3520.z1302.winmx.com c3520.z1303.winmx.com c3520.z1304.winmx.com c3520.z1305.winmx.com c3520.z1306.winmx.com c3522.z1301.winmx.com c3522.z1302.winmx.com c3522.z1303.winmx.com c3522.z1304.winmx.com c3522.z1305.winmx.com c3522.z1306.winmx.com c3524.z1301.winmx.com c3524.z1302.winmx.com c3524.z1303.winmx.com c3524.z1304.winmx.com c3524.z1305.winmx.com c3524.z1306.winmx.com c3526.z1301.winmx.com c3526.z1302.winmx.com c3526.z1303.winmx.com c3526.z1304.winmx.com c3526.z1305.winmx.com c3526.z1306.winmx.com c3528.z1301.winmx.com c3528.z1302.winmx.com c3528.z1303.winmx.com c3528.z1304.winmx.com c3528.z1305.winmx.com c3528.z1306.winmx.com
O1 - Hosts: c3523.z1301.winmx.com c3523.z1302.winmx.com c3523.z1303.winmx.com c3523.z1304.winmx.com c3523.z1305.winmx.com c3523.z1306.winmx.com c3527.z1301.winmx.com c3527.z1302.winmx.com c3527.z1303.winmx.com c3527.z1304.winmx.com c3527.z1305.winmx.com c3527.z1306.winmx.com
O1 - Hosts: c3521.z1301.winmx.com c3521.z1302.winmx.com c3521.z1303.winmx.com c3521.z1304.winmx.com c3521.z1305.winmx.com c3521.z1306.winmx.com c3525.z1301.winmx.com c3525.z1302.winmx.com c3525.z1303.winmx.com c3525.z1304.winmx.com c3525.z1305.winmx.com c3525.z1306.winmx.com
O1 - Hosts: c3529.z1301.winmx.com c3529.z1302.winmx.com c3529.z1303.winmx.com c3529.z1304.winmx.com c3529.z1305.winmx.com c3529.z1306.winmx.com
O2 - BHO: (no name) - SOFTWARE - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [MouseImp] C:\PROGRA~1\MouseImp/MImpHost.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [DUControl] C:\Program Files\DirectUpdate\DUControl.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [blah servicex] exenamex.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\RunServices: [blah servicex] exenamex.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [srvreg] C:\Program Files\KaraWin\srvreg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Verizon Online Control Pad] "C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.exe"
O4 - Startup: QuickLink.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: KeyAccess.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Microsoft Office XP\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200112...meInstaller.exe
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) -
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) -
O16 - DPF: {A1337CC4-FF8E-11D1-9C48-00A0CC20E0D0} (EZListings) - http://www.umaryland.edu/phonebook/ezlistng.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopr.../autopricer.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.walmartphotocenter.com/photo/upload/XUpload.ocx
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: DirectUpdate engine (DirectUpdate) - http://www.directupdate.net/ - C:\PROGRA~1\DIRECT~1\DUService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

BC AdBot (Login to Remove)





    Ret. Director I/T

  • Members
  • 4,310 posts
  • Local time:10:04 AM

Posted 16 January 2006 - 05:47 PM

Download Hoster from here:
Run the program Hoster and press Restore Original Hosts, OK, and Exit Program.

You don't even have SP1 you need to get All critical updates from MS after we get you clean

Go to the link below and download the trial version of SpySweeper:

SpySweeper http://www.webroot.com/consumer/products/s...&rc=4129&ac=tsg

* Click the Free Trial link under "SpySweeper" to download the program.
* Install it. Once the program is installed, it will open.
* It will prompt you to update to the latest definitions, click Yes.
* Once the definitions are installed, click Options on the left side.
* Click the Sweep Options tab.
* Under What to Sweep please put a check next to the following:
o Sweep Memory
o Sweep Registry
o Sweep Cookies
o Sweep All User Accounts
o Enable Direct Disk Sweeping
o Sweep Contents of Compressed Files
o Sweep for Rootkits

o Please UNCHECK Do not Sweep System Restore Folder.

* Click Sweep Now on the left side.
* Click the Start button.
* When it's done scanning, click the Next button.
* Make sure everything has a check next to it, then click the Next button.
* It will remove all of the items found.
* Click Session Log in the upper right corner, copy everything in that window.
* Click the Summary tab and click Finish.
* Paste the contents of the session log you copied into your next reply.
Also post a new Hijack This log.
"Nothing could be finer than to be in South Carolina ............"

Member ASAP

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users