Posted 28 October 2004 - 06:52 AM
A neighbour has terrible trouble with viruses and asked me to have a look. The system was impossible to use so we decided to reinstall Windows XP. Everything went OK but the display would only default to the basic VGA mode and the buttons in display properties which allow the driver to be updated were greyed out preventing the correct driver being installed. I fiddled about with the display adapter settings and increased it to 1024 x 768 and tried to restart the machine. The display was blank. I restarted in Safe Mode to try and get at the display properties window but the system suddenly stopped with the message
c000021a (fatal system error).
I've tried restarting in both safe and normal modes each time I get the message. The Microsoft Knowledge base only refers to Go Back which I don't think is part of the normal XP package
I'd like to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers