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Viruses and rootkits


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#1 magnificentbabe

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Posted 09 June 2011 - 03:18 PM

Hi

My netbook has had infections for about a 5 weeks now. I have a msi wind u100 netbook with windows xp home edition service pack 3 and 64 not 32.

I think it all started when I downloaded internet explorer 8 along with an ask.com toolbar for free. I have been using
Stopzilla and malwarebytes and avira together for about a year now but these viruses still got through!

The first problem was not being able to do a windows update. I follwed some advice on the microsoft website by renaming some "dll" files but that didn't work. Sometimes the sound on itunes and windows firewall will not work. Then I kept on receiving the message: GENERIC HOST PROCESS FOR WIN32 SERVICES HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE

I have stopped online banking and checking emails. I used GMER but didn't really get it...kaspersky tdss killer found nothing. I used trendmicro buster

I have scanned with avast! and did a boot scan that found lots of viruses - it now comes back clear. I moved it all to chest but deleted the logs. Here are the viruses in the chest: 85145-6d0-0.dat, A0038828.exe, applet.class, c.class, go(1).htm, google\bingo.class,
google\javaxml.class, google\jperl.class, google\mongo.class, google\stomp.class, java_skyline(1).htm (theres two of this one)java_trust(1).htm (theres two of this one too) showthread(1).htm

I have this one log of a virus found today: C:\...\Alureon-G@mbr(Rtk)85145-6d0-0.dat severity was high and I moved it to chest.

Each and every time I start my netbook, avast! finds two rootkits and asks me if I want to delete or ignore, I delete and it's back again. Here are the rootkits: MBR:\\.\PHYSICALDRIVE0 F, This is the second one: \\.\PHYSICALDRIVE0 MBR:TDL4. These pop ups from avast! come up everytime I'm online.

Here are the ones today: MALICIOUS URL BLOCKED-object: 199.80.55.19 infection: URL: Mal Action: Blockled Process: C:\WINDOWS\System32\sychost.exe

Will i need to buy a new netbook? or if I format the whole netbook will I have to buy windows xp again on a disc because I don't have a reinstall disc and if so how much are they?

Thank you for any help in advance.

Edited by hamluis, 09 June 2011 - 03:24 PM.
No logs, moved from MRL to AII.


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#2 boopme

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Posted 09 June 2011 - 07:10 PM

I believe this can be cleaned.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include the GMER log you have.

Let me know if that went well.
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#3 Andrew

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Posted 14 June 2011 - 03:32 PM

Now that your log is properly posted here, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Now that your log is posted and you are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.




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