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Windows Live not installed right


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#1 MarkGidman

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Posted 09 June 2011 - 12:58 PM

Hello my computers saying that ive got windows live messager but its not in my installed programmes and it says something about missing dll.s and says reinstalling may fix it but when i go to install it wont let me saying its already there please help

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#2 petewills

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Posted 09 June 2011 - 01:42 PM

See this link (and check add / remove for Windows Live Essentials)

http://ask-leo.com/how_do_i_uninstall_windows_live_messenger.html

You can also search at ask-leo for any related matters.

#3 MarkGidman

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Posted 09 June 2011 - 01:59 PM

it doesnt show up in my unistall list

#4 whoabuddy

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Posted 09 June 2011 - 06:35 PM

it doesnt show up in my unistall list


At the end of the instructions from that link the screen shots show that you need to use "Windows Live Essentials" to remove any of the bundled products (including messenger), is that not on your list as well? Which entry specifically is not on the list?

Also, I've quoted the below text from the same link:

Update: (02-Jan-2010) For those people who are still having trouble after following the instructions above, I'm very interested if the free version of Revo Uninstaller helps. It's been known to uninstall things that have been having problems, but I've not seen enough feedback to know whether or not it's working for this problem. If you have information, please leave a comment.


Have you tried the free version of Revo Uninstaller?
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#5 Queen-Evie

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Posted 10 June 2011 - 10:41 AM

I and others here at BC recommend the use of Revo Uninstaller. It does a better job of uninstalling things associated with a program than Windows Add Remove.

Here is how to use Revo Uninstaller:

1) First we download it from here: Revo Uninstaller Free Version. You can skip this Step if you already have it installed. However, you may need to update it. If you have it installed already, and you need to update it, go ahead and open it up and click the AutoUpdate Icon next to Help. The use of this program makes registry changes based upon what you select for removal from the Registry. Before running Revo Uninstaller please run ERUNT before proceeding to back up your registry in case you make a mistake.

2) Select the Program to remove from the list of programs and click the Uninstall button:

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3) After selecting the program you want to remove, and confirming you want to uninstall the program, then you will want to select the Advanced Option:

Posted Image



4) Click Next. This will start the uninstaller for the application you picked. When the uninstaller is done, and it proves to be successful, and a reboot is required, then select NO and continue the below steps.

5) Follow the prompts during the uninstallation of the application. Once it closes you will be at this window:

Posted Image



6) Click Next again. Once the window is done scanning for files and other things that did not get removed, you will be presented with this window:

Posted Image

.

You will want to select only the bolded items, then click on Delete. If any entries-usually the last thing listed and not in bold-have a + sign click on the + until you see more bolded items. Once done, click Next.

If it asks you to delete other files, then do so, but pay attention to the warnings.




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