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dvd rw not reading discs


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#1 jose_007

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Posted 09 June 2011 - 09:42 AM

my dvd rw has suddenly stopped reading cds/dvds ...it considers every cd/dvd as blank ..autoplay gives options to write....on clicking dvd icon it provides option to add files to disc
I have tried all of them on other pcs and it works fine...
Kindly help


Thanks
Jose

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#2 jose_007

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Posted 09 June 2011 - 11:25 AM

i shortlisted the problem after closing roxio burn
the drive reads rw cd pretty well.....the problem is only with recordable cds


thanks
jose

#3 jose_007

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Posted 09 June 2011 - 11:43 AM

should i try updating my driver ?

#4 Eyesee

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Posted 09 June 2011 - 11:58 AM

"should i try updating my driver ? "
For the cd rom drive? Nope, no need.

You might try cleaning the laser lens with a cleaning kit though.
Check your local Dollar Store. Sometimes they have them for about 5 bucks.

Whats the make/model of the system and what version of Windows?

"the problem is only with recordable cds"
Are they all a specific brand?
In the beginning there was the command line.

#5 jose_007

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Posted 09 June 2011 - 12:18 PM

""You might try cleaning the laser lens with a cleaning kit though.""
But rw cds are being read perfectly.....

win 7.....
and dvd drive is ts l633c

""Are they all a specific brand? ""
i tried various cds/dvds....rewritable ones work but recordable ones dont...it treats them as blank

#6 Eyesee

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Posted 09 June 2011 - 12:37 PM

Might it be the Roxio software?

Does it do the same thing in safe mode?
In the beginning there was the command line.

#7 jose_007

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Posted 09 June 2011 - 12:40 PM

i tested after closing the roxio process

and i didnt try in safe mode....

Edited by jose_007, 09 June 2011 - 12:41 PM.


#8 jose_007

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Posted 09 June 2011 - 01:00 PM

checked in safe mode ......the problem remained same....it said something about formatting the disc(recordable)


Also a couple of points which I didnt add earlier....on inserting dvds ...message appears after some time to insert dvd into drive...

The problems have apparently started since i did a system restore less than a month back....

#9 Eyesee

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Posted 09 June 2011 - 10:44 PM

"The problems have apparently started since i did a system restore less than a month back.... "
That might be useful information.
Without that tid bit most people would say replace the drive.

Whats the make/model of the system?

Tried a cleaning kit yet?
If not go get one.
In the beginning there was the command line.

#10 jose_007

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Posted 09 June 2011 - 10:47 PM

""Whats the make/model of the system?""
i told u that


And u didnt answer my cleaning kit ques
""""You might try cleaning the laser lens with a cleaning kit though.""
But rw cds are being read perfectly.....""

Thanks
Jose

Edited by jose_007, 09 June 2011 - 10:49 PM.


#11 Eyesee

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Posted 10 June 2011 - 11:06 PM

You posted the cdrom drive not system specs

I still say clean the lens.

91 people have read this thread.
No one has said otherwise.
In the beginning there was the command line.

#12 jose_007

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Posted 11 June 2011 - 12:32 AM

ok...

dell laptop ,i3,win 7

#13 jose_007

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Posted 27 June 2011 - 01:44 AM

sorry for late reply.I was out of town due to some unforseen circumstances and when i returned today ,the first thing I did was to use the cleaning kit..but unfortunately the problem remains the same.

In the meanwhile i also tried using isobuster to try read data on discs but it was of no use.I also tried updating my drivers.


A possible reason that strikes me is that drive is unable to read multisession discs......


Please guide

My appoligies again

Jose

#14 jose_007

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Posted 30 June 2011 - 09:06 PM

please help

#15 Eyesee

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Posted 01 July 2011 - 12:18 AM

As far as I can tell you still did not post the model number of the system as requested multiple times.

Turn the system over.
There is a sticker on it somewhere that says model number.
Or it is on the front of the computer.
It isn't hard to find if you simply look for it, as I have asked more than once.
In the beginning there was the command line.




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