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Infected with Windows 7 Recovery & Trojan.Swrort.A


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3 replies to this topic

#1 smang

smang

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  • 1 posts
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  • Local time:11:57 PM

Posted 09 June 2011 - 12:58 AM

I was surfing the internet on MSNBC.com reading the news when a window popped up that said Windows 7 Recovery. It looked so real that I clicked on it and got infected. I'm not able to run my antivirus programs. The desktop is a solid black instead of the picture I had on there. My files and folders were all hidden but I found out how to unhide them. I downloaded a program called SpyHunter4 that says I'm also infected with Trojan.Swrort.A but it wants $40 before it will fix it for me and I didn't know if this was another scam so I didn't pay.

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_20
Run by Shutterbug Sue at 0:35:37 on 2011-06-09
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3003.1288 [GMT -5:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\SYSTEM32\astsrv.exe
C:\ProgramData\Bomgar-SCC-4C38D747\bomgar-scc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\ProgramData\Bomgar-SCC-4C38D747\bomgar-scc.exe
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter4.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\Shutterbug Sue\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RRH24OHJ\Defogger.exe
C:\Windows\system32\conhost.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://cozicentral.cozi.com/
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
mURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [AdobeBridge]
uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe"
uRun: [PhotoshopElements8SyncAgent] c:\program files\adobe\elements organizer 8.0\ElementsOrganizerSyncAgent.exe
uRun: [CAHeadless] c:\program files\adobe\elements organizer 8.0\caheadless\ElementsAutoAnalyzer.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MFARestart] "c:\programdata\mfadata\pack\avgrunasx.exe" /usereg
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Locate Spot on Map by GPS - c:\program files\opanda\iexif 2.3\IExifMap.htm
IE: View Exif/GPS/IPTC with IExif - c:\program files\opanda\iexif 2.3\IExifCom.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo1.walgreens.com/WalgreensActivia.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.1.66.0.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 76.85.229.110 76.85.229.111
TCP: Interfaces\{3793B812-ADCD-4430-8EBC-1835E62C5775} : DhcpNameServer = 76.85.229.110 76.85.229.111
TCP: Interfaces\{3793B812-ADCD-4430-8EBC-1835E62C5775}\35072796E64702D49664962323030302736344 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{3793B812-ADCD-4430-8EBC-1835E62C5775}\F64677966696 : DhcpNameServer = 198.6.1.1 204.117.214.10
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\shutterbug sue\appdata\roaming\mozilla\firefox\profiles\z9tap0o1.default\
FF - prefs.js: browser.startup.homepage - hxxp://search.babylon.com/home?AF=66505
FF - prefs.js: keyword.URL - hxxp://search.babylon.com/?babsrc=adbartrp&AF=66505&q=
FF - prefs.js: browser.search.defaulturl - hxxp://search.babylon.com/web/{searchTerms}?babsrc=browsersearch&AF=66505
FF - prefs.js: browser.search.selectedEngine - Search the web (Babylon)
FF - component: c:\program files\microsoft\search enhancement pack\search helper\firefoxextension\searchhelperextension\components\SEPsearchhelperff.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: JavaScript Debugger: {f13b157f-b174-47e7-a34d-4815ddfdfeb8} - %profile%\extensions\{f13b157f-b174-47e7-a34d-4815ddfdfeb8}
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-13 64288]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 bomgar-ps-1278793544-1306868850;Bomgar Jump Client [1278793544-1306868850];c:\programdata\bomgar-scc-4c38d747\bomgar-scc.exe [2010-7-10 809920]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 2151128]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-23 365952]
R2 SpyHunter 4 Service;SpyHunter 4 Service;c:\progra~1\enigma~1\spyhun~1\SH4SER~1.EXE [2011-5-17 735648]
R3 esgiguard;esgiguard;c:\program files\enigma software group\spyhunter\esgiguard.sys [2011-5-6 13904]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-12-3 15232]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-6-22 166912]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-6-22 167936]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1ca506bc1bcf78c;Google Update Service (gupdate1ca506bc1bcf78c);c:\program files\google\update\GoogleUpdate.exe [2009-10-18 133104]
S3 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files\adobe\elements organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-23 193840]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-10-18 133104]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-5-2 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-25 1343400]
.
=============== File Associations ===============
.
.txt=
.
=============== Created Last 30 ================
.
2011-06-09 05:28:51 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{22b98965-955f-4c40-b898-f519ccafb88d}\mpengine.dll
2011-06-09 04:58:30 110080 ----a-r- c:\users\shutterbug sue\appdata\roaming\microsoft\installer\{820c0eeb-9b12-4ad5-b39d-d15ed1dbdd06}\IconF7A21AF7.exe
2011-06-09 04:58:30 110080 ----a-r- c:\users\shutterbug sue\appdata\roaming\microsoft\installer\{820c0eeb-9b12-4ad5-b39d-d15ed1dbdd06}\IconD7F16134.exe
2011-06-09 04:58:30 110080 ----a-r- c:\users\shutterbug sue\appdata\roaming\microsoft\installer\{820c0eeb-9b12-4ad5-b39d-d15ed1dbdd06}\IconCF33A0CE.exe
2011-06-09 04:58:26 -------- d-----w- C:\sh4ldr
2011-06-09 04:58:26 -------- d-----w- c:\program files\Enigma Software Group
2011-06-09 04:57:52 -------- d-----w- c:\windows\820C0EEB9B124AD5B39DD15ED1DBDD06.TMP
2011-06-09 04:57:52 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2011-06-09 04:11:40 -------- d-----w- c:\programdata\MFAData
2011-06-08 15:06:13 -------- d-----w- c:\windows\system32\SPReview
2011-05-31 14:10:06 27008 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-05-31 14:01:59 123904 ----a-w- c:\windows\system32\poqexec.exe
2011-05-12 12:04:50 -------- d-----w- C:\5dc7c9aed76e4201491698beba95
2011-05-11 16:23:55 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-05-11 16:23:55 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-05-11 16:23:54 75776 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-05-11 16:23:54 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-05-11 16:23:54 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-05-11 16:23:54 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-05-11 16:23:54 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-05-11 16:23:53 3967872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-05-11 16:23:52 3912576 ----a-w- c:\windows\system32\ntoskrnl.exe
.
==================== Find3M ====================
.
2011-06-08 15:16:14 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-05-25 00:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-04-18 10:23:39 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-04-06 21:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-03-18 22:40:08 909592 ----a-w- c:\programdata\1300490136-bomgar-scc-installer.exe.exe
2011-03-12 11:23:45 870912 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-11 05:39:05 148864 ----a-w- c:\windows\system32\drivers\storport.sys
2011-03-11 05:39:00 143744 ----a-w- c:\windows\system32\drivers\nvstor.sys
2011-03-11 05:39:00 1211264 ----a-w- c:\windows\system32\drivers\ntfs.sys
2011-03-11 05:39:00 117120 ----a-w- c:\windows\system32\drivers\nvraid.sys
2011-03-11 05:38:51 332160 ----a-w- c:\windows\system32\drivers\iaStorV.sys
2011-03-11 05:38:37 80256 ----a-w- c:\windows\system32\drivers\amdsata.sys
2011-03-11 05:38:37 22400 ----a-w- c:\windows\system32\drivers\amdxata.sys
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7601
.
CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.
device: opened successfully
user: error reading MBR
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ataport.SYS halmacpi.dll PCIIDEX.SYS msahci.sys intelppm.sys tcpip.sys NETIO.SYS win32k.sys
1 ntkrnlpa!IofCallDriver[0x82E3F52F] -> \Device\Harddisk0\DR0[0x86137378]
3 CLASSPNP[0x8B37D59E] -> ntkrnlpa!IofCallDriver[0x82E3F52F] -> \Device\Ide\IdeDeviceP0T0L0-0[0x85C62908]
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; MOV CX, 0x4; MOV BP, 0x7be; CMP BYTE [BP+0x0], 0x0; }
user != kernel MBR !!!
.
============= FINISH: 0:36:11.82 ===============

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#2 SweetTech

SweetTech

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Posted 17 June 2011 - 10:46 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 19 June 2011 - 09:53 AM

Hi!

It's been several days since I last posted instructions for you to complete. Do you still require assistance in getting your computer cleaned up?

Please Note: Unless notified in advance, threads with no response in 3 days get closed.

If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.


Thanks,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 SweetTech

SweetTech

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Posted 20 June 2011 - 10:13 AM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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