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Another Windows XP Restore infection


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12 replies to this topic

#1 thomsonblue

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Posted 08 June 2011 - 09:32 PM

I see that there are a few similar topics posted here about this virus (I am getting the big ugly alert box and warnings about hard drive failure), but before I follow the instructions on one of these recent posts, I wanted to clarify something. I am to start out with a DIFFERENT computer and get those files indicated onto a disc or flashdrive and then install on my infected computer? I can do that--just wanted to clarify.
Thanks. I am running Windows XP.

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#2 boopme

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Posted 08 June 2011 - 10:01 PM

Hello as explained in the Guide you may need to put the tools on a device.

Please follow our Removal Guide here Remove Windows Restore (Uninstall Guide) .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 thomsonblue

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Posted 09 June 2011 - 08:51 PM

I am still showing a shortcut to the Windows XP restore on my desktop and it still appears in the programs list, and my desktop background never came back.
What to do??

Below is my scan log. (I am running XP.)

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6820

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/9/2011 9:23:08 PM
mbam-log-2011-06-09 (21-23-07).txt

Scan type: Full scan (C:\|K:\|)
Objects scanned: 392073
Time elapsed: 3 hour(s), 24 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hsRITIwubRlhk (Trojan.FakeMS) -> Value: hsRITIwubRlhk -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\all users\application data\hsritiwubrlhk.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
c:\documents and settings\all users\application data\17424164.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
c:\documents and settings\lauren kitch\local settings\Temp\jar_cache8568968815635580048.tmp (Trojan.FakeMS) -> Quarantined and deleted successfully.
c:\documents and settings\lauren kitch\local settings\Temp\jar_cache859594114070342065.tmp (Trojan.FakeMS) -> Quarantined and deleted successfully.

#4 boopme

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Posted 09 June 2011 - 08:59 PM

OK, do another.. frm Safe mode now.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 thomsonblue

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Posted 10 June 2011 - 05:33 AM

Argh. Still there--showing as a desktop shortcut and in Programs list.
Also, my computer is running VERY slow.
Thank you for your help.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/10/2011 at 01:30 AM

Application Version : 4.53.1000

Core Rules Database Version : 7244
Trace Rules Database Version: 5056

Scan type : Complete Scan
Total Scan Time : 02:52:47

Memory items scanned : 256
Memory threats detected : 0
Registry items scanned : 8169
Registry threats detected : 0
File items scanned : 226826
File threats detected : 16

Adware.Tracking Cookie
cdn.eyewonder.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
cdn2.invitemedia.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
content.yieldmanager.edgesuite.net [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
ec.atdmt.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
ia.media-imdb.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
media.mtvnservices.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
media.nbclosangeles.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
media.onsugar.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
media.philly.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
mediastore.verizonwireless.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
msnbcmedia.msn.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
s0.2mdn.net [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]
sftrack.searchforce.net [ C:\Documents and Settings\Lauren Kitch\Application Data\Macromedia\Flash Player\#SharedObjects\6N4BXBHG ]

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP68\A0008506.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP68\A0008507.EXE

#6 boopme

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Posted 10 June 2011 - 01:34 PM

Ok, we are getting thru.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 thomsonblue

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Posted 10 June 2011 - 08:36 PM

ESETscanlog

C:\Qoobox\Quarantine\C\WINDOWS\system32\ilVDdfhk.ini.vir Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\ilVDdfhk.ini2.vir Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined


MBAM showed nothing

www.malwarebytes.org

Database version: 6831

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/10/2011 5:20:21 PM
mbam-log-2011-06-10 (17-20-21).txt

Scan type: Quick scan
Objects scanned: 189419
Time elapsed: 13 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 thomsonblue

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Posted 10 June 2011 - 08:49 PM

And I might add that the first desktop icons to pop up when I reboot are the Windows XP Restore and a Verizon VCast icon, which is fairly new on my computer. Since I have been aware that I am infected, I notice that a Verizon menu box (c/programs/verizon) pops up on startup. Within it is a file called UNWISE.EXE

Don't know if it is connected, but seems odd. Never happened before 2 days ago. I install the Verizon VCast nonsense to get videos off of my Droid last week.

So obviously, the Windows XP Restore is still there--on my desktop and in the Programs list, and still no desktop background pic.

#9 boopme

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Posted 10 June 2011 - 08:59 PM

How long ago was comboFix run?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 thomsonblue

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Posted 11 June 2011 - 05:09 AM

I never ran combofix per you to resolve this. I did have a virus back in April that someone else fixed.

#11 boopme

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Posted 11 June 2011 - 08:38 AM

Ok, I just see it was run and wanted to know if the log would be relevant,but it's too old then.. We are going to have to move and get a deeper look to find what is preventing th eremoval here.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include the GMER log you posted earlier.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 thomsonblue

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Posted 11 June 2011 - 08:44 PM

I have posted in the other forum after following your directions. Thanks for your help so far!!

#13 boopme

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Posted 12 June 2011 - 07:40 PM

OK,thanks. It will be about 3 days for areply but they will reply.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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