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No Audio Output Device is installed


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#1 Pyrosteria

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Posted 08 June 2011 - 12:46 PM

Hi!

My computer became quite infected, but now is nearly fixed thanks to help from a tech in the Security section. Still, I have a sound issue. When I hover over the sound icon on the taskbar it says that "No Audio Output Device is installed".

I went to the Compaq site and downloaded the latest driver, but I still get the same message. Can anyone help with this issue?

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#2 hamluis

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Posted 08 June 2011 - 02:29 PM

What model Compaq/HP system?

Louis

#3 Pyrosteria

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Posted 08 June 2011 - 03:30 PM

It's a Presario SR5010NX, 32-bit. Running Vista Home Basic.

#4 hamluis

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Posted 08 June 2011 - 04:22 PM

Specs: http://h10010.www1.hp.com/wwpc/ca/en/ho/WF06b/12132708-12133156-78308260-78308260-78308260-79685091-80159593.html

Try the following: http://www.intel.com/support/chipsets/sb/cs-009244.htm

Then try http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-48252-1&lc=en&dlc=en&cc=ca&os=2093&product=3377251&sw_lang=

Louis

#5 Allan

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Posted 08 June 2011 - 04:28 PM

Any errors in device manager?

#6 Pyrosteria

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Posted 08 June 2011 - 05:23 PM

Any errors in device manager?

Yes, for the Realtek HD Audio device that I downloaded earlier. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

#7 Pyrosteria

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Posted 08 June 2011 - 05:45 PM

Specs: http://h10010.www1.hp.com/wwpc/ca/en/ho/WF06b/12132708-12133156-78308260-78308260-78308260-79685091-80159593.html

Try the following: http://www.intel.com/support/chipsets/sb/cs-009244.htm

Then try http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-48252-1&lc=en&dlc=en&cc=ca&os=2093&product=3377251&sw_lang=

Louis

Hey Louis, that did it! Thanks a lot! :thumbsup:

#8 hamluis

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Posted 09 June 2011 - 09:40 AM

Glad you resolved it...happy computing :).

Louis




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