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screen saver disabled


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#1 tobyo

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Posted 08 June 2011 - 10:06 AM

Hello, new problem, different machine (since I've been in here recently with another machine).

I have an HP desktop running Vista. I noticed the screen saver does not come on so I went to control panel and found where to change that. Except it won't accept any changes and reverts back to none.

another thing is that when it boots up a red X appears on the task bar(Windows Security Alerts (and I doubt the validity of this!)) and a message appears saying that Windows firewall is turned off but when I go check that, it is indeed checked on. sure smells like malware to me.

the other day I ran MBAM on this machine and after the updates it wanted to uninstall old and reinstall new. Okay, no biggie so I let it do that. When it came to install I choose English as the language it reverts to some language I've never heard of. Similar to how I cannot change the screen saver, it keeps reverting back to this other language (that starts with a B). I cancelled out of that, ran MBAM(and it was updated to current), nothing was found and it's in English after all that.

any help is greatly appreciated. thanks!

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#2 cryptodan

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Posted 11 June 2011 - 09:24 PM

Can you post the log for Mbam?

#3 tobyo

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Posted 12 June 2011 - 09:59 AM

I ran it again this morning. here is the log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6840

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19048

6/12/2011 9:11:29 AM
mbam-log-2011-06-12 (09-11-29).txt

Scan type: Full scan (C:\|)
Objects scanned: 313145
Time elapsed: 1 hour(s), 21 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 cryptodan

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Posted 12 June 2011 - 03:06 PM

Please update mbam and rerun the scans a long with the following:

SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.



#5 tobyo

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Posted 12 June 2011 - 05:15 PM

first SAS log, then will run GMER:

UPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/12/2011 at 04:56 PM

Application Version : 4.50.1002

Core Rules Database Version : 7228
Trace Rules Database Version: 5040

Scan type : Complete Scan
Total Scan Time : 01:22:22

Memory items scanned : 275
Memory threats detected : 0
Registry items scanned : 8209
Registry threats detected : 0
File items scanned : 160058
File threats detected : 8

Adware.Tracking Cookie
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@ad.zanox[1].txt
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@ads.pubmatic[1].txt
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@collective-media[1].txt
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@invitemedia[1].txt
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@lfstmedia[2].txt
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@lucidmedia[1].txt
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@media6degrees[2].txt
C:\Users\maggieo\AppData\Roaming\Microsoft\Windows\Cookies\Low\maggieo@www.burstbeacon[1].txt

#6 tobyo

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Posted 12 June 2011 - 06:48 PM

GMER keeps shutting down, even in safe mode. please help when you're able. thanks.

#7 cryptodan

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Posted 12 June 2011 - 06:49 PM

Does it provide any error messages?

#8 tobyo

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Posted 12 June 2011 - 07:00 PM

well, the first time I got a blue screen with alot of white letters that flashed by quickly but that it was shutting windows down. sorry, did not catch anything else. second time, I came back to the machine and it's at the log on screen. so it shut down again.

should I run again and sit by it to see what the error is?

#9 cryptodan

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Posted 12 June 2011 - 07:02 PM

So it shuts down at the login screen?

#10 tobyo

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Posted 12 June 2011 - 07:06 PM

no, I think GMER stops running then the PC reboots. and now it's at the login screen.

#11 cryptodan

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Posted 12 June 2011 - 07:09 PM

What OS is this Windows XP, Vista, or 7?

#12 tobyo

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Posted 12 June 2011 - 07:10 PM

Vista

#13 cryptodan

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Posted 12 June 2011 - 07:15 PM

Right click on My Computer then go to Properties then click on Advanced Settings and click on the Start Up and Recovery button and uncheck automatically restart. Rerun gmer.

#14 tobyo

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Posted 12 June 2011 - 07:57 PM

got another blue screen w/white letters "Stop: 0x00000050" and then pxtiifod.sys but this time I had to power it down. when it booted back up it asked if I wanted to be in safe mode but I chose to start windows normally and it's logged on and ready to go again. so....GMER shut down again.

#15 tobyo

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Posted 15 June 2011 - 05:44 AM

hello. I PM'd you when it was about 26 hours w/o a response. please help when you can.

or can someone else help me now?

thanks so much.




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