Posted 08 June 2011 - 12:30 AM
I am running WinXP SP3. My computer got infected with the windows XP recovery virus, and I was able to remove it - at least that's what I think. I was able to recover the icons on my desktop - even though they look like hidden files - but I am not able to see the programs, and I am not able to update Malwarebytes. I tried to install it from scratch, and I am able to download the file, the install starts, but right before it completes, I get the error ACESS DENIED. I have MSE and it has the latest version. I run a full scan and this is what it found:
After the reboot, I am still having the same issue - unable to see programs and update Malwarebytes. I started to look for a solution, and found this website.
I installed Rkill, and it worked fine - I think - but still not able to update Malwarebytes.
Please let me know what further information you need in order to assist me further with this issue.