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Security Certificate Error

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#1 dbearnc


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  • Local time:02:10 PM

Posted 07 June 2011 - 08:07 PM

Two of us manage our att.net e-mail accounts with Outlook Express. Recently (perhaps a week ago) we started getting the following message every time we started Outlook Express or switched accounts:

Internet Security Warning

The server you are connected to is using a security certificate that could not be verified.

A certificate chain processed correctly, but terminated in a root certificate which is not trusted by the trust provider.

Do you want to continue using this server? (Yes/No)

In order to continue, you have to click Yes. This is annoying and sometimes makes it seem as if there is simply no e-mail if one isn't looking closely. Also, my wife is blind and her screen reader stops reading the announcement once it is covered up by other windows. Several times I have not received e-mails from her because this problem prevented Outlook Express from sending the mail (until one of us is on later. I've gotten the previous day's e-mails the next day; as soon as Yes is clicked, all functions normally.

What can I do?


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