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Can't get into safe mode?


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9 replies to this topic

#1 jericho380

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Posted 07 June 2011 - 06:24 PM

I have a Fujitsu lifebook with 256 ram and windows home xp installed. It was givin to me and was not updated for a very long time as the nic card was not working and is very slow. I managed to get a usb wireless antenna hooked up and running on it. After 110 updates from microsoft (including service pack 3), I had one failed update and that is for the microsoft net frame work 1.1. So, thats one problem as it keeps failing. My other problem is going into safe mode as when the fujitsu log comes up,I press f8 more than once and it just boots into the normal xp. I tried differant techniques of f8 pressing but no luck. I think it may have a virus on it as my normal wireless for this doesnt work and the lan cable isn't recognized. It says the card is working normally but when a cable is plugged in...it says "network cable unplugged" The nic card has been updated. Hoping you can help :) I have run mbam and SAS on it, but in normal mode. I also use avast! anti virus and have done a boot scan but nothing has come up.
Funny thing about "The Blues", You can listen to them when your Happy, Sad, Angry, or just plain Blah. It's a non discriminating mood music. :) HP Pavilion a1600n Windows XP media edition 2 gigs ram 1TB with external hard drive. Or depends on which computer I plug in that day....

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#2 boopme

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Posted 07 June 2011 - 06:50 PM

Hello, SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Preferences button.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jericho380

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Posted 07 June 2011 - 07:12 PM

Thank you! I will try that and get back to you on the results :)
Funny thing about "The Blues", You can listen to them when your Happy, Sad, Angry, or just plain Blah. It's a non discriminating mood music. :) HP Pavilion a1600n Windows XP media edition 2 gigs ram 1TB with external hard drive. Or depends on which computer I plug in that day....

#4 boopme

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Posted 07 June 2011 - 08:19 PM

OK, thanks
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 jericho380

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Posted 09 June 2011 - 11:45 AM

Got into safe mode...thanks for the help :)
Funny thing about "The Blues", You can listen to them when your Happy, Sad, Angry, or just plain Blah. It's a non discriminating mood music. :) HP Pavilion a1600n Windows XP media edition 2 gigs ram 1TB with external hard drive. Or depends on which computer I plug in that day....

#6 boopme

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Posted 09 June 2011 - 11:50 AM

You're welcome,many times this is caused by a malware. Have you scanned lately with your Antivirus? You can run a quick scan with this also if you'd like.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 jericho380

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Posted 09 September 2011 - 08:05 PM

Sorry Boopme for taking so long to get back to you as I stuck this old laptop in a corner and forgot about it. I am running a malwarebytes scan as we speak. I boot scanned and scanned with avast! and found nothing. On a chkdsk, it found that the rescue and system restore were corrupt and could not be repaired, so it could be time for the old trash can. It runs ok and no redirects, but probably has not long left in this world. I'll let you know more once the malwarebytes scan is done, and also post the results. I am typing this on my main computer.
Funny thing about "The Blues", You can listen to them when your Happy, Sad, Angry, or just plain Blah. It's a non discriminating mood music. :) HP Pavilion a1600n Windows XP media edition 2 gigs ram 1TB with external hard drive. Or depends on which computer I plug in that day....

#8 boopme

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Posted 09 September 2011 - 09:54 PM

Or just a reformat and reinstall as those system files will be recreated.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 jericho380

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Posted 10 September 2011 - 11:18 AM

Thanks boopme, I will do that. Malwarebytes came up with nothing btw, as did SAS. I have the original installation disk, so that seems the best recourse. Thanks again for your help and infinity thumbs up for Bleepingcomputer.com's techs.
Funny thing about "The Blues", You can listen to them when your Happy, Sad, Angry, or just plain Blah. It's a non discriminating mood music. :) HP Pavilion a1600n Windows XP media edition 2 gigs ram 1TB with external hard drive. Or depends on which computer I plug in that day....

#10 boopme

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Posted 10 September 2011 - 07:14 PM

:thumbup2:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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