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HP 7310 printer software problem


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#1 gwb51

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Posted 07 June 2011 - 05:40 PM

I am running Windows 7 Ultimate on a home built computer with an AMD Phenom II X4 processor. When I try to install the latest software for my old HP 7310 (AIO CDB Full Win WW 130 141.exe) it starts fine. After accepting the license agreement, the installation starts, the window blinks once, and the program goes back to the license window. Happens everytime. It just loops. I've downloaded the file a number of times. I've tried it with my antivirus program turned off. I've tried running the program as administrator. Nothing works. Any thoughts?

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#2 cryptodan

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Posted 07 June 2011 - 06:09 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 Jacee

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Posted 08 June 2011 - 10:12 AM

Is Windows firewall turned on? If not, turn it on and see if setup will continue.

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